Passports

It is highly recommended that you have a valid passport. 

Hotel/Flights

Pre-/post- hotel and flights are not included. We highly recommend that you arrive into Miami the night before the cruise. This is to make sure you do not miss the cruise due to flight delays. If you need assistance with booking flights and hotel please contact your agent.

Payment Terms

Please be advised that this booking is with a contracted group so procedures may look different from when you book personal travel.  Payment deadlines are solid and must be met. To avoid cancellation of your booking, please make sure you remain current with your payments (the terms can be found on your invoice). You are always able to pay in advance or pay extra as needed. Cabins may be auto canceled should you miss a payment. In the event of an auto cancellation, a $50 charge will be accessed  in order to reinstate the booking if the hotel has availability and at it will be at the prevailing rate which could be higher.

All payments must be manually processed by our team. Therefore, when you submit your payment please allow 24 hours for us to process and update your invoice. Weekend or holiday payments will be processed on the next business day.

Payments cannot be submitted over the phone. Please save this email and make use of your personal travel portal. Here is where you will make payments and communicate with us. Add this email to your contacts so it will not end up in your spam folder.

Roommates

Should your roommate default on payments it will be your responsibility to find a replacement or cover the full cost of your booking at the new rate.