Terms & Conditions
We are Live Fabulous Travel LLC and are excited to help you with your travel. The following terms &
conditions (the "Agreement") describe what you can expect from us.
The terms "we", "us", and "our" refer to
Live Fabulous Travel LLC and Supplier and the term "you" refers to the individual
who signs this agreement.
1. PACKAGE PRICE -
BEFORE A RESERVATION IS PAID: All prices are expressed in US dollars. Prices
for vacation packages are subject to change without notice. Prices are dynamic
in nature, subject to availability and subject to fluctuations in currency
exchange rates. Itineraries must be booked immediately once created or reserved
online or by phone in order to hold the correct price and availability.
2. PASSPORTS, VISAS
AND TRAVEL PERMIT(S): All travel documents are the responsibility of the
passenger. A valid passport with at least 6 months validity after the date of
travel is required. You are responsible for checking with the appropriate
consulates and respective authorities as visas and/or vaccinations may be
required. No refunds will be entertained for passengers who cannot embark on an
aircraft or ship due to incomplete documentation such as lack of passports or
visas or affidavits for minors traveling alone or with only one parent. Keep in
mind that entry requirements may vary for US-Citizens and Non US-Citizens. Airport
departure and entry fees/taxes are not always included in the airline ticket.
This may be required to be paid at your visiting destinations.
3. TRAVEL INSURANCE:
Travel insurance is highly recommended. You are responsible for selecting to
accept or decline the travel insurance at the time you purchase your package.
Insurance can be purchased with the package and can be added up to within 10
days you purchase your tour package.
4. PAYMENTS: We accept most of all major credit cards issued in the US and
Canada. Please note all prices are reflected in US dollars. We will require a
credit card form signed with your approval for the booking. The credit card
statement may reflect more than one entry: one from each airline or cruiseline
and other entries from the tour or vacation supplier. All entries will sum up your
total package price. If a debit/check card is submitted by the client we are
not responsible for any bank overdraft fees or any other charges that might be
charged by your bank. The fact that we allow clients to pay in parts is
irrelevant to these terms and conditions. The obligation for the client to us
is the whole amount of the booking at the time of booking regardless how much
of the booking has been paid to us.
5. TRAVEL VOUCHERS
AND SHIPPING OF TRAVEL DOCUMENTS: Most of our services are ticket less. Those
vouchers are your proof of payment for vendors. You must print your vouchers
and carry them with you during the trip to render services with the final
provider (hotels, tour operators, car rental companies, etc). Travel vouchers
are emailed to the e-mail address listed in your Credit Card form
Authorization. Please use one email address only.
6. NAME CHANGES:
Names on reservations must match the information included in your passport(s).
You are responsible for providing us with your legal first and last names as
they are shown on your passport. Once your package is processed, name changes
are NOT allowed. Vacation packages are not transferable. Airlines and other
providers do not allow name changes on their tickets. You cannot change the
name on an airline/train/hydrofoil/cruise/mini-package ticket or give the
ticket to someone else to use. In the event you provide us with the wrong
name(s) for your reservation, then you understand they are cancelled.
7. AIR SCHEDULE CHANGES (INVOLUNTARY): Involuntary changes or cancellations to
flight numbers, flight times or flight dates are called “schedule changes”.
These are changes created by the airlines due to re-organization of their
flight itineraries and/or change of equipment. We are not responsible for
airlines schedule changes. The airline has the right to adjust/change and
cancel flights up to the day of departure. Please be advised to reconfirm your
flights 48-72 hours prior to departure, you must contact the airlines directly
to verify current flight info. We are not responsible for any misconnections
that the airlines might cause. We are not liable for cancelled flights, flights
that are missed or flights with misconnection due to any airline scheduled
changes. We are not able to compensate for hotel overnights if such may occur
due to an airline schedule change. We may assist you by informing of schedule
changes, but it is ultimately your responsibility to coordinate with the
airline directly any changes that might affect your travel. In a gesture of
good will and in lieu of your satisfaction, we will act as an agent between you
and the airline in order to assist you in fixing some schedule changes. If the
airline is providing a full refund due to major schedule change; you will be
responsible for the purchase of the new ticket with another carrier. Money
transfer from airline to another is not allowed. Airline refunds may take
between 6-8 weeks.
8. CANCELLATIONS: A cancellation is defined as the voluntary termination of an
entire trip and is requested BEFORE the original travel date. You understand
tour packages are completely non-refundable. If you are unable to attend a
scheduled tour program within the package no refunds partial refunds will be
provided. If you check in to your hotel a day late due to unforeseen
circumstances no partial refunds will be provided. If you miss a transfer due
to unforeseen circumstances no partial refunds will be provided.
9. COMPLAINTS AND REFUNDS: Complaints will be handled in a case by case basis
by management. Applications for refunds, if permitted, must be made in writing
within 30 days of your scheduled return and must be accompanied by appropriate
documentation evidencing amounts to be refunded. Anything submitted after this
time frame will be an automatic deny for refund request. In certain situations,
refunds cannot be issued until receiving appropriate verification and approval
from our vendors, this process can be lengthy. A resolution can sometimes take between
30 and 60 days. We will not refund any money due to passengers arriving late
for check-in. Passengers should plan to check in 3 hours prior international
flight times and 2 hours prior regional flight times. We will not refund monies
for dissatisfaction with the conditions of a property, its rooms, facilities or
services. Please take note that the lower the price, the lower the quality. We
will not refund monies for train tickets that have been lost, stolen or left at
home. Clients must have physical tickets in their possessions to board trains
in Asia & Europe. Rent-a-cars have a minimum stay requirement of 3 days.
They may use less than the 3 days but we cannot refund the difference upon
return from their trip.
10. RESPONSIBILITY: Live Fabulous Travel LLC or our suppliers acts only as
agents for the passenger in regards to travel, whether by air, rail, automobile,
bus, van, plane, boat, or any other conveyance, and assumes no liability for
injury, damage, loss, accident, delay or irregularity, which may be caused due
to defect in any vehicle, acts of God, war, riots, or for any company or person
involved in conveying the passenger or in carrying out arrangements of the
tour. We cannot accept any responsibility for losses or additional expenses due
to delay or changes in schedules or other causes such as strikes. All such
losses will be the responsibility of the passenger. The right is reserved to
make minor adjustments in the itinerary. The right is reserved to cancel any
tour prior to departure, in which case a full refund will constitute a full
settlement of all liability. Our suppliers nor Live Fabulous Travel LLC cannot
responsible for any lost or damaged luggage before, during or after the tour
program. The right is reserved to decline, to accept, or retain any passenger
as a member of the tour program. The issuance of vouchers or tickets shall be
deemed to be consent to the above conditions. The airline concerned is not to
be held liable for any act, omission, or event during the time passenger are
not on board their craft. The services of any IATA or ARC carrier may be used
in conjunction with these tours. The passenger’s tickets when issued shall
constitute the sole contract between the airlines and the purchaser and/or
passenger. All rates published in any venue are based on exchange rates and
tariffs and are subject to change. All taxes, gratuities and porterage charges
are subject to deletions, additions or changes without notice. These items are
not covered under the control of our suppliers nor Live Fabulous Travel, since
changes in Government regulations and labor agreements cannot always be
anticipated in advance. Our suppliers nor Live Fabulous Travel LLC is
not responsible for any changes initiated by the passenger after departure.