Senegal + The Gambia


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Available until January 31, 2025

$3,859.00
Deposit: $400.00 per person

November 3-10, 2025
8 days/ 7 nights
Inclusions per itinerary
 
Based on DOUBLE OCCUPANCY. Single travelers, those wanting their own room, or those without a roommate identified at the time of booking must add the single supplement.

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Available until August 10, 2025

$980.00

Added to all those without a roommate.

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We at Oheneba Events & Travel, LLC strive to bring you the best travel experience. The following terms and conditions “Terms” apply to all travel products and services purchased.  Please review these terms in detail as by purchasing any travel product or service you are bound by the terms outlined in this agreement.

 

DEFINITIONS

 

Affinity group refers to passenger-lead travel groups.

 

Sponsored Group refers to groups lead by Oheneba Events & Travel, LLC, or their representative(s).

 

“You”, “Your”, “ Yours”, “Passenger” refers to you, the traveler and all people in your traveling party. 

 

“Travel Proposal” refers to the complete travel itinerary, with associated policies, terms & conditions, proposed and agreed to by passenger after a request for travel services or the itinerary proposed by Oheneba Events & Travel, LLC for Oheneba Events & Travel, LLC sponsored travel. 

 

“Deposit” refers to the amount of money paid to Oheneba Events & Travel, LLC to reserve a passenger’s vacation.

 

“Final Payment” or “Final Payment Date” refers to the date the vacation must be paid in full.

PASSENGER AGREEMENT

Oheneba Events & Travel, LLC’s mission is to arrange a unique and memorable travel experience for you and your traveling companions. Oheneba Events & Travel, LLC does not provide the travel services, rather we partner with various tour operators and travel providers to bring that experience to you. As the passenger, you understand that Oheneba Events & Travel, LLC acts as an intermediary between you, the passenger, and third-party suppliers.

 

By submitting a deposit or payment, you:

  1. Formally accept Oheneba Events & Travel, LLC’s Terms & Conditions as stated herein.  

  2. Give Oheneba Events & Travel, LLC permission to accept the terms & conditions of the third-party supplier on your behalf. All the terms & conditions applicable to your vacation will be reviewed with you in your travel proposal.

  3. You agree to abide by the terms & conditions and policies of both the third-party supplier and Oheneba Events & Travel, LLC.

  4. Agree to be added to the Oheneba Events & Travel, LLC’s mailing list. Passenger can unsubscribe at any time.

 

Any violation will constitute a breach and forfeiture of all payments.

 

REQUIRED IDENTIFICATION

 

Traveling is a great way to take time away from the normalcy of life. We at Oheneba Events & Travel, LLC strives to make this process as smooth and easy as possible. To do so, there are certain documents you need to ensure a safe and uneventful travel experience. Please see below regarding the documentation needed for you to travel. Oheneba Events & Travel, LLC is not responsible for any travel issues, denial of travel, or increased costs due to passenger not having the correct documentation.

 

DOMESTIC TRAVEL: If you are traveling within the United States or any of its territories, valid state-issued identification is required. This can be a driver’s license or state photo identification. This identification should be part of the Real ID program. If it is not, a valid passport would be required. For more information on the Real ID program, please go to the US Department of Homeland Security’s website at https://www.dhs.gov/real-id.

 

INTERNATIONAL TRAVEL & CRUISES: To travel internationally or via a cruise, a passport is required. The passport should not expire six (6) months after the date of travel and should have at least two (2) blank pages. Children need to have valid passports as well. For more information, please go to the US Department of State website at www.travel.state.gov.


PAYMENTS, CHANGES & CANCELLATION


 

DEPOSIT: All deposits are NON-REFUNDABLE. Travel reservations are not confirmed until a deposit is made. Your travel proposal will reflect the amount needed to confirm your vacation. Unless stated otherwise, prices may fluctuate between the time a quote is rendered and when the deposit is furnished. 

 

PAYMENT PLANS: We are pleased to offer, for your convenience, payment plans for your travel plans. No payment plan is available for reservations made sixty (60) days or less from the date of travel. 

 

FINAL PAYMENT: Reserved travel plans must be paid in full on or before the final payment date. Your travel proposal/itinerary will state the date your final payment is due. Any reservations not paid in full on or before your final payment date is subject to cancellation, with no notice and no refund of payments made. 

 

LATE PAYMENT:  If your travel itinerary is not paid in full by the Final Payment Due, a late fee of $75.00 will automatically be assessed one day after your final payment date. This fee is non-refundable and non-negotiable.

 

REINSTATEMENT OF RESERVATIONS: If your travel reservations have been cancelled, and you notify us within 14 calendar days of cancellation that you want to reinstate your reservation, a service reinstatement fee of $150.00 will be added to your invoice and must be paid in advance to apply for reinstatement of services.



 

CANCELLATIONS: To cancel your vacation, Oheneba Events & Travel, LLC charges a non-refundable fee of $100.00. This fee is payable at the time of the cancellation request and the vacation will not be canceled until this fee is paid. Unless otherwise stated in your travel proposal, you can cancel and receive a refund of your vacation, less your non-refundable deposit and any supplier-imposed penalties. There is no refund if the vacation is canceled after the final payment date. All cancellations must be in writing to awashington@ohenebatravel.com. 

 

GROUP TRAVEL

 

AFFINITY GROUP: Oheneba Events & Travel, LLC is proud to provide travel accommodations for you and your group. As Group Leader, there will be a separate Group Leader Agreement that will detail the group’s rights and responsibilities. These terms and conditions are incorporated into the Group Leader Agreement and applicable to all passengers in the group. If any of these terms contradict the terms of the Group Leader Agreement, the terms of the Group Leader Agreement and travel itinerary will prevail.

 

SPONSORED GROUP: Oheneba Events & Travel, LLC, from time to time, may sponsor a group vacation. These group vacations may include additional amenities, such as ground transportation or meals. Additional terms may be included in the group travel itinerary and contract. These terms & conditions are incorporated into the group travel itinerary and contract. If any of these terms contradict the terms of the group travel itinerary and contract, the terms of the group travel itinerary and contract will prevail.

 

Meals: As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated in the itinerary. Although Oheneba Events & Travel, LLC cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 4 weeks before departure at awashington@ohenebatravel.com.

 

Accommodations: Oheneba Events & Travel, LLC group travel accommodations are generally based upon double-occupancy with a two-bed configuration. Single occupancy may be available for an additional fee. The travel itinerary will state if there is availability for single travelers and if so, the rate. Oheneba Events & Travel offers roommate matching as a courtesy but cannot guarantee the availability of this service. Single travelers are subject to the single supplement if a roommate cannot be identified 60 days prior to travel. If other bed configurations are required, this must be stated at the time of reservation. Alternate bed configurations are not guaranteed and are at the discretion of the hotel. Our group reservations are at hotels that rate as 4* and above. Alternate group hotel reservations may need to be made for reasons outside of Oheneba Events & Travel, LLC’s control. If this is the case, Oheneba Events & Travel, LLC will seek to find alternative accommodations at a similarly rated hotel or higher. There may be an increased cost to change hotel accommodations. Oheneba Events & Travel, LLC will make our best efforts to not have an increased cost if the hotel changes, but passenger will be responsible for any price difference if Oheneba Events & Travel, LLC is unable to change the hotel without incurring an additional fee.

 

Luggage: All Oheneba Events & Travel, LLC escorted tours allow one piece of luggage per person, plus a carry-on bag. Additional baggage will be subject to a handling charge of $100 per piece. As Oheneba Events & Travel, LLC will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider.

 

Ground Transportation: Oheneba Events & Travel, LLC may include ground transportation upon arrival and departure from the travel location. Oheneba Events & Travel, LLC will use its best efforts to secure safe and reliable transportation. If applicable, it is the passenger’s responsibility to provide Oheneba Events & Travel, LLC with information necessary to secure the ground transportation upon arrival to/departure from the vacation location at least four (4) weeks before the date of travel. If the passenger is unable to meet the ground transportation provider at the scheduled date/time, regardless of the reason, Passenger is responsible for all costs associated with the cancellation/rescheduling of the ground transportation. Ground transportation costs are non-refundable.

 

Upgrades: Oheneba Events & Travel, LLC may offer upgrades to the travel experience. These upgrades may be at an additional cost to the passengers, are not guaranteed, and are subject to availability. 

 

Sightseeing & Itinerary: Oheneba Events & Travel, LLC’s group vacations have been designed to accommodate solo travelers as well as groups. Some itineraries may have early morning start times for sightseeing to complete the touring during daylight hours or avoid afternoon heat in tropical and desert climates. It is your responsibility to arrive on time for all scheduled flights, cruises, and package components. You are not required to attend the prepackaged tours. If you choose not to attend any or all of the tours, there is no refund, partial or otherwise for that tour. Arriving late may be considered a "no-show", in which case you will not be eligible for a refund for the unused service(s). We cannot guarantee the number of passengers who will be on any given tour. You may find that you are traveling with a sizeable group or only with your companions. Services, however, will remain constant no matter the number of tour participants. Persons requiring any assistance or who have any form of disability should refer to section "Travelers With Disabilities". 

 

On dates including, but not limited to, religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to unforeseen circumstances, including weather conditions there may be last-minute changes, sometimes after arrival, in affecting the sequence of the tour or locations visited. Therefore, we reserve the right to adjust the tour sequence. In such cases, there will be no cost adjustment. 

National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Oheneba Events & Travel, LLC will decide based on the conditions whether to amend an itinerary. Oheneba Events & Travel, LLC itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration.

 

You are required to bring the necessary documentation when sightseeing and attending the attractions or excursions. You are responsible for confirming that they have the proper documentation or risk being unable to participate in that activity or attraction. Oheneba Events & Travel, LLC will not be held responsible if you are unable to participate in the activity or attraction because you do not have the proper identification or documentation and no refund will be given, partial or otherwise, because you were unable to participate in the activity.

 

Group Harmony: To ensure the desired group synergy, Oheneba Events & Travel, LLC reserves the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group, including, but not limited to, individuals who are intoxicated and/or under the influence of drugs, theft, fighting, not following the rules and laws of the vacation location, hotel/resort, etc. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, are the sole responsibility of the passenger and their traveling companions. All unused services are non-refundable.


POLICIES OF COMMON CARRIERS

 

GENERAL POLICIES: TSA regulations require that passenger information entered into common carrier reservation systems match the passenger’s information as listed on their passport or another government-issued id. Passengers are responsible to provide Oheneba Events & Travel, LLC with the correct spelling and listing of their name as it appears on their passport (or other government-issued I.D. when traveling), as well as date of birth, gender, address, phone number, and email for all passengers traveling together. Passengers are responsible for ensuring that the identifying information listed on their invoice and travel documents are correct. Oheneba Events & Travel, LLC will not be responsible for passengers who incur fees or are denied travel due to inaccurate information. 

 

AIRLINES: Airline schedules and flights are subject to change without notice. Oheneba Events & Travel, LLC is not responsible for penalties incurred for tickets, international or domestic, due to schedule and/or flight changes or missed flights. In the case that Oheneba Events & Travel, LLC purchases airline tickets on your behalf, Oheneba Events & Travel, LLC will follow the policies of the airlines, which may change at any time.  Most airline tickets require immediate and full payment of the airfare upon booking. Any replacement air arrangements and airfare will be the sole responsibility of the passenger. 

 

Oheneba Events & Travel, LLC will do its best to use major carriers for their flights (e.g. Delta, United Airlines, American Airlines, etc.). There may be times when discount carriers are used.  Passenger will be notified beforehand if this is the case. In the case where the airline policy conflicts with this policy, the airline policy will prevail. Oheneba Events & Travel, LLC is not responsible for the services and policies imposed by the airlines.

 

Airline Seat & Class Assignments: The airlines bear sole responsibility and authority of assigning seats and class of service. Oheneba Events & Travel, LLC will put forth best efforts to select the passenger’s desired seat in the passenger’s desired class. Oheneba Events & Travel, LLC is not responsible for seat assignment or class changes made by the airlines.

 

Airline Frequent Flier Programs: Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. As a courtesy, Oheneba Events & Travel, LLC will provide frequent flier information to the airline. Oheneba Events & Travel, LLC is not responsible for the eligibility and administration of airline frequent flyer programs. Please check with the appropriate air carrier regarding their program rules and eligibility. 

 

Known Traveler Programs: Passenger is responsible for adding TSA Precheck or Global Entry to their air reservation.  If provided at the time of reservation, Oheneba Events & Travel, LLC will put forth our best efforts to add such information to the passenger's air reservation.  It is the responsibility of the passenger to confirm that this information is added to their reservation. Oheneba Events & Travel, LLC does not administer either of these programs or determine the eligibility of these programs. Oheneba Events & Travel, LLC will not be responsible if passenger is denied the use of these programs.

 

Airline Name Changes: Any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Reservations are subject to current availability and pricing at the time of rebooking. Once airline tickets are issued, subsequent name corrections will be subject to an airline rebooking fee which may be as much as the full value of the airline ticket plus the change fee imposed by Oheneba Events & Travel, LLC. Oheneba Events & Travel, LLC will not be held responsible for the denial of services by a carrier due to any name discrepancy. Name changes must be advised in writing at awashington@ohenebatravel.com.

 

Airline Schedule Changes: In the event of an airline schedule change, Oheneba Events & Travel, LLC will make every effort to inform passengers of the schedule change and new flight schedule before departure. Oheneba Events & Travel, LLC is not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. Oheneba Events & Travel, LLC is unable to provide compensation for schedule changes, seat assignment modifications, or cancellations implemented by an airline. In the event of any change in the flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Oheneba Events & Travel, LLC of amended flight details in writing at awashington@ohenebatravel.com. Oheneba Events & Travel, LLC is not responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.

 

Luggage (Airlines): Each airline has different rules regarding checked and carry-on luggage, including size, weight, and charges for said luggage. It is the passenger’s responsibility to know and abide by their chosen airline’s luggage rules and regulations. Oheneba Events & Travel, LLC is not responsible for any luggage fees or lost or damaged luggage. 

 

CRUISES: Cruise itineraries, cruise cabins, and ships are subject to change without notice. Oheneba Events & Travel, LLC takes no responsibility for ship substitutions, cabin changes, or itinerary changes imposed by a cruise line and is not responsible for any losses you may incur including the issuance and/or cancellation of airline tickets or visa fees.

 

RAIL: Once full payment is received, rail tickets will be issued and are subject to the refund and cancellation policies of the rail carrier. Once issued, rail tickets are valid for the dates and times specified. Changes and exchanges may be subject to local charges, fees, and fare increases. Oheneba Events & Travel, LLC does not control seat assignments which are entirely at the discretion of the rail companies. 

 

HOTEL ACCOMMODATIONS: All rooms requested will be based upon passenger specifications at the time the travel itinerary is confirmed. Please understand although we will make a bed type request on your behalf, bed types are subject to availability. Room selection in all cases is strictly at the discretion of the hotel's management on a run-of-house basis. Hotel check-in and check-out times will be listed on the final travel itinerary. It is Passenger’s responsibility to confirm hotel check-in/check-out times. All hotel rates are based on Oheneba Events & Travel, LLC's agreements with its suppliers are not negotiable.

 

GROUND TRANSPORTATION: Passengers may request ground transportation be included with their travel package for an additional cost. Transfers can be provided either via a car, minibus, or motor coach, depending on the number of passengers traveling and by passenger request. Ground transportation generally waits up to one (1) hour after plane arrival or departure from accommodations. This is a general rule and it is Passenger’s responsibility to review their travel documents to confirm the rules of the transportation company. If passenger does not meet the ground transportation within the timeframe, the transportation may be canceled with no refund. Transfer costs are non-refundable and any additional expenses will be your responsibility. 

 

HEALTH & SAFETY

 

MEDICAL SERVICES: There may be times where passengers may need medical attention. Should medical attention be required, local services will be contacted. The resulting charges will be the responsibility of the passenger. Oheneba Events & Travel, LLC are not responsible for the services provided. It is highly recommended that the passenger secure travel insurance in case there is an unforeseen need for medical attention.

 

HEALTH REQUIREMENTS: Check with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Required inoculations, if any, must be recorded by passenger’s health practitioner on a valid vaccination certificate which the client must carry for proof of inoculation where required. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. Any person who arrives at the destination ill with apparent fever or becomes ill during the tour will be removed from the group and directed to a local medical facility for diagnosis. Only upon clearance by an accredited medical facility will that individual be allowed to resume group travel. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will necessarily be borne by the passenger. Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at http://www.dot.gov/…/avi…/aircraft-disinsection-requirements.


TRAVELERS WITH DISABILITIES

 

We at Oheneba Events & Travel, LLC want all of our clients to enjoy their travel itinerary and excursions. We also understand that not everyone may have the same capabilities as others. If you or anyone in your party requires any form of assistance, including but not limited to, physical assistance, sight or hearing impairments, you are required to notify Oheneba Events & Travel, LLC before reserving travel. We will review with you the itinerary and physical requirements of the vacation to ensure we can work with your disabilities. If it is decided that the tour/vacation works for you and additional services are needed, you must be accompanied by an individual responsible for providing those services. Tour managers, guides, drivers, or other tours, hotel, ship personnel are not able to provide such assistance. To participate in escorted tours, passengers must be able to understand and follow instructions given by the Tour Director at all times, both for the successful operation of the tour as well as for everyone’s safety. The travel itinerary is subject to change before or during the vacation for various reasons outside of Oheneba Events & Travel, LLC’s control. If this occurs, the vacation may not be best suited for you. You agree and hold Oheneba Events & Travel, LLC harmless if this occurs and you are unable to fully participate in the tours/vacation. No refunds, partial or otherwise, will be provided in the case of an unscheduled itinerary change.

 

Oheneba Events & Travel, LLC reserves the right to reject participation or remove any individual from a tour/vacation if notification of any disabilities was not previously provided and/or when, in our sole judgment, continued participation would significantly hinder the services to be provided to all guests. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will be the sole responsibility of the passenger. Escorted tours are fast-paced, often requiring lengthy walks over uneven terrain. Some activities may have weight limits. In the interests of group harmony, clients should be able to maintain the pace of the tour. Clients with special needs may be better served independently. Oheneba Events & Travel, LLC can suggest touring options based upon specific requirements.

 

WHEELCHAIRS & WALKERS:

Travel within the US: Pursuant to the Americans with Disabilities Act (the ADA), Oheneba Events & Travel, LLC will use our best efforts to accommodate travelers with disabilities to the extent possible and consistent with the specific tour itinerary. Nevertheless, you may find that certain tour features may not be accessible to the extent that a wheelchair, scooter, or other special equipment to participate are required. We cannot provide individual assistance to travelers with wheelchairs or other mobility devices. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters. Oheneba Events & Travel, LLC will endeavor to accommodate special access needs but does not guarantee that it will be able to do so in all cases.

 

International Travel: Hotels, sea, and river cruises outside of the United States are not required to comply with ADA requirements and therefore may not have ramps, wide entryways, or elevators to accommodate disabled passengers or devices such as wheelchairs, walkers, or motorized scooters. Due to physical constraints and space limitations, wheelchairs, walkers and motorized scooters may not be taken aboard motor coaches and river cruises.

 

SERVICE ANIMALS: Passengers on USA escorted tours who require a service animal because of a disability must contact Oheneba Events & Travel, LLC before booking a tour. Service animals cannot be accommodated at international locations. 

 

CHARGEBACKS

 

We at Oheneba Events & Travel, LLC understand that travel may not go as planned. If there is any refund owed, Oheneba Events & Travel, LLC will put forth our best efforts to provide that refund to the passenger. Oheneba Events & Travel, LLC works with third parties and there may be a delay in obtaining refunds from that third party to then provide passenger with a refund. This process may take a while. We ask for patience in this process and that you do not request a chargeback with your credit card company. Going through this process will cause a delay in the refund process.

 

If you decide to request a chargeback from your credit card company, Oheneba Events & Travel, LLC must charge a $100.00 fee to cover the time and effort to provide information to your credit card company. This will be charged regardless of the chargeback being successful. Oheneba Events & Travel, LLC also reserves the right to bring legal action for the amount of any successful chargebacks for valid charges, plus attorney fees. Any legal action will occur in Douglas County in the state of Georgia.

 

RELEASE FROM LIABILITY

Oheneba Events & Travel, LLC, its shareholders, directors, officers, employees, and affiliates, (collectively " Oheneba Events & Travel, LLC ") does not own or operate any entity that provides goods or services for your vacation including, for example, ownership or control over hotels or other lodging facilities, airline, vessel, bus, van or other transportation companies, local ground operators, providers or organizers of optional excursions or equipment used thereon, food service or entertainment providers, etc. All such persons and entities are independent contractors. As a result, Oheneba Events & Travel, LLC is not liable for any negligent or willful act or failure to act of any such person or entity, or any other third party. Oheneba Events & Travel, LLC has no control over the activities at resorts or locations. Passenger is aware that the facility may change, postpone, or cancel any scheduled activities and passenger holds Oheneba Events & Travel, LLC harmless if this occurs.

 

Without limitation, Oheneba Events & Travel, LLC is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to, acts of God, acts of government, items listed in the force majeure clause, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, overbooking or downgrading of accommodations, structural or other defective conditions in hotels or other lodging facilities, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely, dangers associated with or bites from animals, pests or insects, marine life or vegetation of any sort, dangers incident to recreational activities such as swimming, kayaking, sailing, canoeing, rafting, hiking, walking, bicycling, etc., sanitation problems, food poisoning, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, illness, epidemics or the threat thereof or for any other cause beyond the direct control of Oheneba Events & Travel, LLC. In addition, Passenger releases Oheneba Events & Travel, LLC from its own negligence and assume all risk thereof.

 

FORCE MAJEURE

 

There may be times when either party is unable to perform, or complete performance, under the travel contract for reasons out of each other’s control. These are called force majeure events and if occurs, make performing under the contract inadvisable, commercially impracticable, illegal, or impossible. Events that may trigger this provision include, but are not limited to, acts of God, acts of government, acts of war or civil unrest, insurrection or revolts, military action, strikes of other labor activities, criminal or terrorist activities of any kind, or the threat thereof, pandemics, epidemics, illnesses or health conditions prevalent in the area of travel, earthquakes, hurricanes, lightning, and explosions, unexpected legislation, or any other event outside the reasonable control of either party.

 

If a force majeure event occurs, the parties will look to and follow the cancellation policies of the suppliers, what is stated in the travel proposal, and these terms & conditions. Any changes to those policies are at the sole discretion of the supplier (if applicable) and Oheneba Events & Travel, LLC. Passenger will be informed of their options if a force majeure event occurs.

 

TRAVEL INSURANCE:

 

Working with Oheneba Events & Travel, LLC to purchase your vacation is an investment. Protect your investment by securing travel insurance. Travel insurance can assist with reimbursing you for the cost of your vacation due to events out of your control, such as illness, injury, or death of you or a close family member. It can also assist if you become ill while traveling or are quarantined. Oheneba Events & Travel, LLC is not responsible for any costs associated with the risks of traveling or having to cancel your vacation for reasons within or outside of your control. Travel insurance is not a requirement but is HIGHLY RECOMMENDED.

 


Passenger is aware that the travel itinerary may involve hazardous activities, with a risk of illness, injury or death which may be caused by forces of nature, animals, insects or flora, the negligence of Oheneba Events & Travel, LLC, or other persons and companies known or unknown, or the willful or criminal conduct of third parties. Passenger is aware that weather conditions may not be desirable, severe, adverse, and/or unpleasant. Passenger is also aware that medical services or facilities may not be readily available or accessible during the vacation. 

 

To partake of the enjoyment and excitement of this vacation, Passenger affirms that I am willing to accept the risks and uncertainty involved as being an integral part of my vacation. Passenger hereby accepts and assumes full responsibility for all risks of illness, injury, or death and of the negligence of Oheneba Events & Travel, LLC, and agree to hold harmless and release Oheneba Events & Travel, LLC from claims of third-party negligence. Passenger understands the physical requirements of the activity in which I will be participating, and I currently have no known physical, medical, or mental condition which would impair my ability to participate in this vacation and I am willing to assume all risks that may be created, directly or indirectly, by any such condition. Passenger hereby authorizes Oheneba Events & Travel, LLC, or my local ground handler or others to arrange for any emergency medical treatment and hospitalization as may be necessary for me because of participation in this activity without my further consent.

BINDING ARBITRATION:

Passenger agrees that any dispute concerning, relating or referring to this Agreement, the brochure or any other literature concerning my trip, or the trip itself, shall be resolved exclusively by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. §§1-16, either according to the then-existing Commercial Rules of the American Arbitration Association (AAA) or pursuant to the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). Such proceedings will be governed by substantive (but not procedural) Georgia law and will take place in Douglas County, GA. 

 

The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable. Please understand that by agreeing to these terms and conditions, you (and we) are waiving our right to a trial by jury. Passenger also agrees that damages are limited to actual monetary damages incurred which does not include attorney fees.

VOLUNTARY PARTICIPATION:

Passenger acknowledges that I have voluntarily chosen to participate in the vacation illustrated in the travel proposal and that I have read the description of the vacation, together with all information contained on the itinerary. I am voluntarily participating in this vacation with knowledge of the hazards involved.


PHOTOGRAPHIC RELEASE:

Oheneba Events & Travel, LLC may take photographs or videos that are posted on Oheneba Events & Travel, LLC’s website, and social media pages. By virtue of attending an Oheneba Events & Travel, LLC sponsored vacation, you are granting Oheneba Events & Travel, LLC permission to post your photo and likeness in all promotional and commercial materials and on the Internet without payment of any compensation to you. If you do not wish to be included in Oheneba Events & Travel, LLC’s photos, or videos, please advise Oheneba Events & Travel, LLC at least four (4) weeks before attending the vacation.


The Oheneba Events & Travel, LLC website is offered to you, the passenger, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the website constitutes your agreement to all such terms, conditions, and notices.


 

KNOWING AND VOLUNTARY EXECUTION:

Passenger agrees that I have carefully read these Terms and Conditions and the vacation itinerary, and fully understand its contents, including cancellation policies and penalties. I am aware that this is a release of liability and a contract between myself and Oheneba Events & Travel, LLC, and agree of my own free will. By submitting a deposit, I agree to these Terms & Conditions Oheneba Events & Travel, LLC’s Release from Liability, Assumption of Risk, and Binding Arbitration Clause for myself, each member of my traveling party, and any minor children accompanying me.

Version: 4/26/2021

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Payment schedule

Deposit of $0.00 due on December 27, 2024
Monthly Payment #1 of $482.38 due on January 29, 2025
Monthly Payment #2 of $482.38 due on February 28, 2025
Monthly Payment #3 of $482.38 due on March 29, 2025
Monthly Payment #4 of $482.38 due on April 29, 2025
Monthly Payment #5 of $482.38 due on May 29, 2025
Monthly Payment #6 of $482.38 due on June 29, 2025
Monthly Payment #7 of $482.38 due on July 29, 2025
Final Payment of $482.34 due on August 29, 2025

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Note: By paying, you agree to the following Terms & Conditions

We at Oheneba Events & Travel, LLC strive to bring you the best travel experience. The following terms and conditions “Terms” apply to all travel products and services purchased.  Please review these terms in detail as by purchasing any travel product or service you are bound by the terms outlined in this agreement.

DEFINITIONS

Sponsored Group refers to groups lead by Oheneba Events & Travel, LLC, or their representative(s).

“You”, “Your”, “ Yours”, “Passenger” refers to you, the traveler and all people in your traveling party. 

“Travel Proposal” refers to the complete travel itinerary, with associated policies, terms & conditions, proposed and agreed to by passenger after a request for travel services or the itinerary proposed by Oheneba Events & Travel, LLC for Oheneba Events & Travel, LLC sponsored travel. 

“Deposit” refers to the amount of money paid to Oheneba Events & Travel, LLC to reserve a passenger’s vacation.

“Final Payment” or “Final Payment Date” refers to the date the vacation must be paid in full.

PASSENGER AGREEMENT

Oheneba Events & Travel, LLC’s mission is to arrange a unique and memorable travel experience for you and your traveling companions. Oheneba Events & Travel, LLC does not provide the travel services, rather we partner with various tour operators and travel providers to bring that experience to you. As the passenger, you understand that Oheneba Events & Travel, LLC acts as an intermediary between you, the passenger, and third-party suppliers.

By submitting a deposit or payment, you:

  1. Formally accept Oheneba Events & Travel, LLC’s Terms & Conditions as stated herein.  

  2. Give Oheneba Events & Travel, LLC permission to accept the terms & conditions of the third-party supplier on your behalf. 

  3. You agree to abide by the terms & conditions and policies of both the third-party supplier and Oheneba Events & Travel, LLC.

  4. Agree to be added to the Oheneba Events & Travel, LLC’s mailing list. Passenger can unsubscribe at any time.

 

Any violation will constitute a breach and forfeiture of all payments.

REQUIRED IDENTIFICATION

Traveling is a great way to take time away from the normalcy of life. We at Oheneba Events & Travel, LLC strives to make this process as smooth and easy as possible. To do so, there are certain documents you need to ensure a safe and uneventful travel experience. Please see below regarding the documentation needed for you to travel. Oheneba Events & Travel, LLC is not responsible for any travel issues, denial of travel, or increased costs due to passenger not having the correct documentation.

DOMESTIC TRAVEL: If you are traveling within the United States or any of its territories, valid state-issued identification is required. This can be a driver’s license or state photo identification. This identification should be part of the Real ID program. If it is not, a valid passport would be required. For more information on the Real ID program, please go to the US Department of Homeland Security’s website at https://www.dhs.gov/real-id.

INTERNATIONAL TRAVEL & CRUISES: To travel internationally or via a cruise, a passport is required. The passport should not expire six (6) months after the date of travel and should have at least two (2) blank pages. Children need to have valid passports as well. For more information, please go to the US Department of State website at www.travel.state.gov.

PAYMENTS, CHANGES & CANCELLATION

PRE-BOOKING DEPOSITS: Pre-booking deposits are not considered Group Getaway deposits and are 100% NON-REFUNDABLE, but may be transferred to another Group Getaway within the same calendar year or gifted to a new traveler for a Group Getaway within the same calendar year.

DEPOSIT: All deposits are 100% NON-REFUNDABLE and NON-TRANSFERABLE. Travel reservations are not confirmed until a deposit is made. The booking portal will reflect the amount needed to confirm your vacation. 

PAYMENT PLANS: We are pleased to offer, for your convenience, payment plans for your travel plans. No payment plan is available for reservations made sixty (60) days or less from the date of travel. 

FINAL PAYMENT: Reserved travel plans must be paid in full on or before the final payment date. Your travel proposal/itinerary will state the date your final payment is due. Any reservations not paid in full on or before your final payment date is subject to cancellation, with no notice and no refund of payments made. 

LATE PAYMENTS:  Timely installment payments are expected. A late fee of $75.00 will automatically be assessed one day after your scheduled payment date. This fee is non-refundable and non-negotiable. Two or more late payments will cause your booking to be  subject to automatic cancellation without refund. 

REINSTATEMENT OF RESERVATIONS: If your travel reservations have been cancelled, and you notify us within 14 calendar days of cancellation that you want to reinstate your reservation, a service reinstatement fee of $150.00 will be added to your invoice and must be paid in advance to apply for reinstatement of services.

CANCELLATIONS: Bookings made 121 days or more prior to travel may cancel within 10 days (herein referred to as the "Think About It" window) after the initial registration is completed and deposit is paid, for a full refund MINUS the deposit (and any pre-booking deposits paid). Beyond this "Think About It" window, your booking is 100% NON-REFUNDABLE but may be transferred to a new traveler up to 61 days prior to travel. 60 days or less prior to travel your booking is both 100% NON-REFUNDABLE and NON-TRANSFERABLE. 

Bookings made 120 days or less prior to travel are 100% NON-REFUNDABLE from the date of initial registration and deposit. However, your booking may be transferred to a new traveler up to 61 days prior to travel. 60 days or less prior to travel your booking is both 100% NON-REFUNDABLE and NON-TRANSFERABLE. 

All cancellations must be in writing to awashington@ohenebatravel.com. 

These policies are non-negotiable and will apply to all sponsored group trips (also known as Group Getaways) hosted by Oheneba Events & Travel, LLC. It is the client's responsibility to understand these policies PRIOR to booking travel arrangements with our agency.

GROUP TRAVEL

SPONSORED GROUP: Oheneba Events & Travel, LLC, from time to time, may sponsor a group vacation. These group vacations may include additional amenities, such as ground transportation or meals. Additional terms may be included in the group travel itinerary and contract. These terms & conditions are incorporated into the group travel itinerary and contract. If any of these terms contradict the terms of the group travel itinerary and contract, the terms of the group travel itinerary and contract will prevail.

Meals: As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated in the itinerary. Although Oheneba Events & Travel, LLC cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 4 weeks before departure at awashington@ohenebatravel.com.

Accommodations: Oheneba Events & Travel, LLC group travel accommodations are generally based upon double-occupancy with a two-bed configuration. Single occupancy may be available for an additional fee. The travel itinerary will state if there is availability for single travelers and if so, the rate. Oheneba Events & Travel offers roommate matching as a courtesy but cannot guarantee the availability of this service. Single travelers are subject to the single supplement if a roommate cannot be identified 60 days prior to travel. If other bed configurations are required, this must be stated at the time of reservation. Alternate bed configurations are not guaranteed and are at the discretion of the hotel. Our group reservations are at hotels that rate as 4* and above, unless otherwise stated. Alternate group hotel reservations may need to be made for reasons outside of Oheneba Events & Travel, LLC’s control. If this is the case, Oheneba Events & Travel, LLC will seek to find alternative accommodations at a similarly rated hotel or higher. There may be an increased cost to change hotel accommodations. Oheneba Events & Travel, LLC will make our best efforts to not have an increased cost if the hotel changes, but passenger will be responsible for any price difference if Oheneba Events & Travel, LLC is unable to change the hotel without incurring an additional fee.

Luggage: All Oheneba Events & Travel, LLC escorted tours allow 2 pieces of luggage per person, plus a carry-on bag. Additional baggage will be subject to a handling charge of $100 per piece. Airlines may have different luggage allowances. Client is responsible for any and all additional/overweight luggage fees imposed by the carrier. As Oheneba Events & Travel, LLC will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider.

Ground Transportation: Oheneba Events & Travel, LLC may include ground transportation upon arrival and departure from the travel location. Oheneba Events & Travel, LLC will use its best efforts to secure safe and reliable transportation. If applicable, it is the passenger’s responsibility to provide Oheneba Events & Travel, LLC with information necessary to secure the ground transportation upon arrival to/departure from the vacation location at least eight (8) weeks before the date of travel. Early arrivals (2 or more day prior to start of tour) or late departures (1 or more days after the end of tour) are not guaranteed airport transfers. This will be handled on a case by case basis and will depend on the tour operator's policies. If the passenger is unable to meet the ground transportation provider at the scheduled date/time, regardless of the reason, Passenger is responsible for all costs associated with the cancellation/rescheduling of the ground transportation. Ground transportation costs are non-refundable.

Upgrades: Oheneba Events & Travel, LLC may offer upgrades to the travel experience. These upgrades may be at an additional cost to the passengers, are not guaranteed, and are subject to availability. 

Sightseeing & Itinerary: Oheneba Events & Travel, LLC’s group vacations have been designed to accommodate solo travelers as well as groups. Some itineraries may have early morning start times for sightseeing to complete the touring during daylight hours or avoid afternoon heat in tropical and desert climates. It is your responsibility to arrive on time for all scheduled flights, cruises, and package components. You are not required to attend the prepackaged tours. If you choose not to attend any or all of the tours, there is no refund, partial or otherwise for that tour. Arriving late may be considered a "no-show", in which case you will not be eligible for a refund for the unused service(s). We cannot guarantee the number of passengers who will be on any given tour. You may find that you are traveling with a sizeable group or only with your companions. Services, however, will remain constant no matter the number of tour participants. Persons requiring any assistance or who have any form of disability should refer to section "Travelers With Disabilities". 

On dates including, but not limited to, religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to unforeseen circumstances, including weather conditions there may be last-minute changes, sometimes after arrival, in affecting the sequence of the tour or locations visited. Therefore, we reserve the right to adjust the tour sequence. In such cases, there will be no cost adjustment. 

National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Oheneba Events & Travel, LLC will decide based on the conditions whether to amend an itinerary. Oheneba Events & Travel, LLC itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration.

You are required to bring the necessary documentation when sightseeing and attending the attractions or excursions. You are responsible for confirming that they have the proper documentation or risk being unable to participate in that activity or attraction. Oheneba Events & Travel, LLC will not be held responsible if you are unable to participate in the activity or attraction because you do not have the proper identification or documentation and no refund will be given, partial or otherwise, because you were unable to participate in the activity.

Group Harmony: To ensure the desired group synergy, Oheneba Events & Travel, LLC reserves the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group, including, but not limited to, individuals who are intoxicated and/or under the influence of drugs, theft, fighting, not following the rules and laws of the vacation location, hotel/resort, etc. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, are the sole responsibility of the passenger and their traveling companions. All unused services are non-refundable.

POLICIES OF COMMON CARRIERS

GENERAL POLICIES: TSA regulations require that passenger information entered into common carrier reservation systems match the passenger’s information as listed on their passport or another government-issued id. Passengers are responsible to provide Oheneba Events & Travel, LLC with the correct spelling and listing of their name as it appears on their passport (or other government-issued I.D. when traveling), as well as date of birth, gender, address, phone number, and email for all passengers traveling together. Passengers are responsible for ensuring that the identifying information listed on their invoice and travel documents are correct. Oheneba Events & Travel, LLC will not be responsible for passengers who incur fees or are denied travel due to inaccurate information. 

AIRLINES: Airline schedules and flights are subject to change without notice. Oheneba Events & Travel, LLC is not responsible for penalties incurred for tickets, international or domestic, due to schedule and/or flight changes or missed flights. In the case that Oheneba Events & Travel, LLC purchases airline tickets on your behalf, Oheneba Events & Travel, LLC will follow the policies of the airlines, which may change at any time.  Most airline tickets require immediate and full payment of the airfare upon booking. Any replacement air arrangements and airfare will be the sole responsibility of the passenger. 

Oheneba Events & Travel, LLC will do its best to use major carriers for their flights (e.g. Delta, United Airlines, American Airlines, etc.). There may be times when discount carriers are used.  Passenger will be notified beforehand if this is the case. In the case where the airline policy conflicts with this policy, the airline policy will prevail. Oheneba Events & Travel, LLC is not responsible for the services and policies imposed by the airlines.

Airline Seat & Class Assignments: The airlines bear sole responsibility and authority of assigning seats and class of service. Oheneba Events & Travel, LLC will put forth best efforts to select the passenger’s desired seat in the passenger’s desired class. Oheneba Events & Travel, LLC is not responsible for seat assignment or class changes made by the airlines.

Airline Frequent Flier Programs: Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. As a courtesy, Oheneba Events & Travel, LLC will provide frequent flier information to the airline. Oheneba Events & Travel, LLC is not responsible for the eligibility and administration of airline frequent flyer programs. Please check with the appropriate air carrier regarding their program rules and eligibility. 

Known Traveler Programs: Passenger is responsible for adding TSA Precheck or Global Entry to their air reservation.  If provided at the time of reservation, Oheneba Events & Travel, LLC will put forth our best efforts to add such information to the passenger's air reservation.  It is the responsibility of the passenger to confirm that this information is added to their reservation. Oheneba Events & Travel, LLC does not administer either of these programs or determine the eligibility of these programs. Oheneba Events & Travel, LLC will not be responsible if passenger is denied the use of these programs.

Airline Name Changes: Any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Reservations are subject to current availability and pricing at the time of rebooking. Once airline tickets are issued, subsequent name corrections will be subject to an airline rebooking fee which may be as much as the full value of the airline ticket plus the change fee imposed by Oheneba Events & Travel, LLC. Oheneba Events & Travel, LLC will not be held responsible for the denial of services by a carrier due to any name discrepancy. Name changes must be advised in writing at awashington@ohenebatravel.com.

Airline Schedule Changes: In the event of an airline schedule change, Oheneba Events & Travel, LLC will make every effort to inform passengers of the schedule change and new flight schedule before departure. Oheneba Events & Travel, LLC is not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. Oheneba Events & Travel, LLC is unable to provide compensation for schedule changes, seat assignment modifications, or cancellations implemented by an airline. In the event of any change in the flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Oheneba Events & Travel, LLC of amended flight details in writing at awashington@ohenebatravel.com. Oheneba Events & Travel, LLC is not responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.

Luggage (Airlines): Each airline has different rules regarding checked and carry-on luggage, including size, weight, and charges for said luggage. It is the passenger’s responsibility to know and abide by their chosen airline’s luggage rules and regulations. Oheneba Events & Travel, LLC is not responsible for any luggage fees or lost or damaged luggage. 

CRUISES: Cruise itineraries, cruise cabins, and ships are subject to change without notice. Oheneba Events & Travel, LLC takes no responsibility for ship substitutions, cabin changes, or itinerary changes imposed by a cruise line and is not responsible for any losses you may incur including the issuance and/or cancellation of airline tickets or visa fees.

RAIL: Once full payment is received, rail tickets will be issued and are subject to the refund and cancellation policies of the rail carrier. Once issued, rail tickets are valid for the dates and times specified. Changes and exchanges may be subject to local charges, fees, and fare increases. Oheneba Events & Travel, LLC does not control seat assignments which are entirely at the discretion of the rail companies. 

HEALTH & SAFETY

MEDICAL SERVICES: There may be times where passengers may need medical attention. Should medical attention be required, local services will be contacted. The resulting charges will be the responsibility of the passenger. Oheneba Events & Travel, LLC are not responsible for the services provided. It is highly recommended that the passenger secure travel insurance in case there is an unforeseen need for medical attention.

HEALTH REQUIREMENTS: Check with your healthcare provider for up-to-date requirements. You may also check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Required inoculations, if any, must be recorded by passenger’s health practitioner on a valid vaccination certificate which the client must carry for proof of inoculation where required. Individuals with heart disease, chronic illness, physical handicap, advanced pregnancy, or mental illness should not participate in these rigorous travel programs. Any person who arrives at the destination ill with apparent fever or becomes ill during the tour will be removed from the group and directed to a local medical facility for diagnosis. Only upon clearance by an accredited medical facility will that individual be allowed to resume group travel. All costs associated with medical treatment and related expenses such as additional hotel nights or transportation not included in the original itinerary will necessarily be borne by the passenger. Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at http://www.dot.gov/…/avi…/aircraft-disinsection-requirements.

TRAVELERS WITH DISABILITIES

We at Oheneba Events & Travel, LLC want all of our clients to enjoy their travel itinerary and excursions. We also understand that not everyone may have the same capabilities as others. If you or anyone in your party requires any form of assistance, including but not limited to, physical assistance, sight or hearing impairments, you are required to notify Oheneba Events & Travel, LLC before reserving travel. We will review with you the itinerary and physical requirements of the vacation to ensure we can work with your disabilities. If it is decided that the tour/vacation works for you and additional services are needed, you must be accompanied by an individual responsible for providing those services. Tour managers, guides, drivers, or other tours, hotel, ship personnel are not able to provide such assistance. To participate in escorted tours, passengers must be able to understand and follow instructions given by the Tour Director at all times, both for the successful operation of the tour as well as for everyone’s safety. The travel itinerary is subject to change before or during the vacation for various reasons outside of Oheneba Events & Travel, LLC’s control. If this occurs, the vacation may not be best suited for you. You agree and hold Oheneba Events & Travel, LLC harmless if this occurs and you are unable to fully participate in the tours/vacation. No refunds, partial or otherwise, will be provided in the case of an unscheduled itinerary change.

Oheneba Events & Travel, LLC reserves the right to reject participation or remove any individual from a tour/vacation if notification of any disabilities was not previously provided and/or when, in our sole judgment, continued participation would significantly hinder the services to be provided to all guests. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will be the sole responsibility of the passenger. Escorted tours are fast-paced, often requiring lengthy walks over uneven terrain. Some activities may have weight limits. In the interests of group harmony, clients should be able to maintain the pace of the tour. Clients with special needs may be better served independently. Oheneba Events & Travel, LLC can suggest touring options based upon specific requirements.

WHEELCHAIRS & WALKERS:

Travel within the US: Pursuant to the Americans with Disabilities Act (the ADA), Oheneba Events & Travel, LLC will use our best efforts to accommodate travelers with disabilities to the extent possible and consistent with the specific tour itinerary. Nevertheless, you may find that certain tour features may not be accessible to the extent that a wheelchair, scooter, or other special equipment to participate are required. We cannot provide individual assistance to travelers with wheelchairs or other mobility devices. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters. Oheneba Events & Travel, LLC will endeavor to accommodate special access needs but does not guarantee that it will be able to do so in all cases.

International Travel: Hotels, sea, and river cruises outside of the United States are not required to comply with ADA requirements and therefore may not have ramps, wide entryways, or elevators to accommodate disabled passengers or devices such as wheelchairs, walkers, or motorized scooters. Due to physical constraints and space limitations, wheelchairs, walkers and motorized scooters may not be taken aboard motor coaches and river cruises.

SERVICE ANIMALS: Passengers on USA escorted tours who require a service animal because of a disability must contact Oheneba Events & Travel, LLC before booking a tour. Service animals cannot be accommodated at international locations. 

CHARGEBACKS

We at Oheneba Events & Travel, LLC understand that travel may not go as planned. If there is any refund owed, Oheneba Events & Travel, LLC will put forth our best efforts to provide that refund to the passenger. Oheneba Events & Travel, LLC works with third parties and there may be a delay in obtaining refunds from that third party to then provide passenger with a refund. This process may take a while. We ask for patience in this process and that you do not request a chargeback with your credit card company. Going through this process will cause a delay in the refund process.

If you decide to request a chargeback from your credit card company, Oheneba Events & Travel, LLC must charge a $100.00 fee to cover the time and effort to provide information to your credit card company. This will be charged regardless of the chargeback being successful. Oheneba Events & Travel, LLC also reserves the right to bring legal action for the amount of any successful chargebacks for valid charges, plus attorney fees. Any legal action will occur in Douglas County in the state of Georgia.

RELEASE FROM LIABILITY

Oheneba Events & Travel, LLC, its shareholders, directors, officers, employees, and affiliates, (collectively " Oheneba Events & Travel, LLC ") does not own or operate any entity that provides goods or services for your vacation including, for example, ownership or control over hotels or other lodging facilities, airline, vessel, bus, van or other transportation companies, local ground operators, providers or organizers of optional excursions or equipment used thereon, food service or entertainment providers, etc. All such persons and entities are independent contractors. As a result, Oheneba Events & Travel, LLC is not liable for any negligent or willful act or failure to act of any such person or entity, or any other third party. Oheneba Events & Travel, LLC has no control over the activities at resorts or locations. Passenger is aware that the facility may change, postpone, or cancel any scheduled activities and passenger holds Oheneba Events & Travel, LLC harmless if this occurs.

Without limitation, Oheneba Events & Travel, LLC is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to, acts of God, acts of government, items listed in the force majeure clause, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, overbooking or downgrading of accommodations, structural or other defective conditions in hotels or other lodging facilities, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely, dangers associated with or bites from animals, pests or insects, marine life or vegetation of any sort, dangers incident to recreational activities such as swimming, kayaking, sailing, canoeing, rafting, hiking, walking, bicycling, etc., sanitation problems, food poisoning, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, illness, epidemics or the threat thereof or for any other cause beyond the direct control of Oheneba Events & Travel, LLC. In addition, Passenger releases Oheneba Events & Travel, LLC from its own negligence and assume all risk thereof.

FORCE MAJEURE

There may be times when either party is unable to perform, or complete performance, under the travel contract for reasons out of each other’s control. These are called force majeure events and if occurs, make performing under the contract inadvisable, commercially impracticable, illegal, or impossible. Events that may trigger this provision include, but are not limited to, acts of God, acts of government, acts of war or civil unrest, insurrection or revolts, military action, strikes of other labor activities, criminal or terrorist activities of any kind, or the threat thereof, pandemics, epidemics, illnesses or health conditions prevalent in the area of travel, earthquakes, hurricanes, lightning, and explosions, unexpected legislation, or any other event outside the reasonable control of either party.

If a force majeure event occurs, the parties will look to and follow the cancellation policies of the suppliers, what is stated in the travel proposal, and these terms & conditions. Any changes to those policies are at the sole discretion of the supplier (if applicable) and Oheneba Events & Travel, LLC. Passenger will be informed of their options if a force majeure event occurs.

TRAVEL INSURANCE:

Working with Oheneba Events & Travel, LLC to purchase your vacation is an investment. Protect your investment by securing travel insurance. Travel insurance can assist with reimbursing you for the cost of your vacation due to events out of your control, such as illness, injury, or death of you or a close family member. It can also assist if you become ill while traveling or are quarantined. Oheneba Events & Travel, LLC is not responsible for any costs associated with the risks of traveling or having to cancel your vacation for reasons within or outside of your control. Travel insurance is not a requirement but is STRONGLY RECOMMENDED.

Passenger is aware that the travel itinerary may involve hazardous activities, with a risk of illness, injury or death which may be caused by forces of nature, animals, insects or flora, the negligence of Oheneba Events & Travel, LLC, or other persons and companies known or unknown, or the willful or criminal conduct of third parties. Passenger is aware that weather conditions may not be desirable, severe, adverse, and/or unpleasant. Passenger is also aware that medical services or facilities may not be readily available or accessible during the vacation. 

To partake of the enjoyment and excitement of this vacation, Passenger affirms that I am willing to accept the risks and uncertainty involved as being an integral part of my vacation. Passenger hereby accepts and assumes full responsibility for all risks of illness, injury, or death and of the negligence of Oheneba Events & Travel, LLC, and agree to hold harmless and release Oheneba Events & Travel, LLC from claims of third-party negligence. Passenger understands the physical requirements of the activity in which I will be participating, and I currently have no known physical, medical, or mental condition which would impair my ability to participate in this vacation and I am willing to assume all risks that may be created, directly or indirectly, by any such condition. Passenger hereby authorizes Oheneba Events & Travel, LLC, or my local ground handler or others to arrange for any emergency medical treatment and hospitalization as may be necessary for me because of participation in this activity without my further consent.

BINDING ARBITRATION:

Passenger agrees that any dispute concerning, relating or referring to this Agreement, the brochure or any other literature concerning my trip, or the trip itself, shall be resolved exclusively by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. §§1-16, either according to the then-existing Commercial Rules of the American Arbitration Association (AAA) or pursuant to the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). Such proceedings will be governed by substantive (but not procedural) Georgia law and will take place in Douglas County, GA. 

The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable. Please understand that by agreeing to these terms and conditions, you (and we) are waiving our right to a trial by jury. Passenger also agrees that damages are limited to actual monetary damages incurred which does not include attorney fees.

VOLUNTARY PARTICIPATION:

Passenger acknowledges that I have voluntarily chosen to participate in the vacation illustrated in the travel proposal and that I have read the description of the vacation, together with all information contained on the itinerary. I am voluntarily participating in this vacation with knowledge of the hazards involved.

PHOTOGRAPHIC RELEASE:

Oheneba Events & Travel, LLC may take photographs or videos that are posted on Oheneba Events & Travel, LLC’s website, and social media pages. By virtue of attending an Oheneba Events & Travel, LLC sponsored vacation, you are granting Oheneba Events & Travel, LLC permission to post your photo and likeness in all promotional and commercial materials and on the Internet without payment of any compensation to you. If you do not wish to be included in Oheneba Events & Travel, LLC’s photos, or videos, please advise Oheneba Events & Travel, LLC at least four (4) weeks before attending the vacation.

The Oheneba Events & Travel, LLC website is offered to you, the passenger, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the website constitutes your agreement to all such terms, conditions, and notices.

KNOWING AND VOLUNTARY EXECUTION:

Passenger agrees that I have carefully read these Terms and Conditions and the vacation itinerary, and fully understand its contents, including cancellation policies and penalties. I am aware that this is a release of liability and a contract between myself and Oheneba Events & Travel, LLC, and agree of my own free will. By submitting a deposit, I agree to these Terms & Conditions Oheneba Events & Travel, LLC’s Release from Liability, Assumption of Risk, and Binding Arbitration Clause for myself, each member of my traveling party, and any minor children accompanying me.

Version: 8/15/2023

 


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