Treat yourself to the delights of Royalton's All-In Luxury® concept.
Our exclusive All-In Luxury® concept is devoted to providing guests with a unique vacation experience, masterfully blending the Yucatan Peninsula’s unique culture with a luxury product that features top quality service, and great attention to detail. Dedicated and friendly staff, an incredible Puerto Morelos location, top-notch dining venues, wonderful destination wedding packages , spacious rooms and suites, a fitness facility, and great all-inclusive services are sure to enhance your luxury vacation experience.
Immerse yourself in the pleasures and privileges of Royalton's All-In-Luxury® concept. Awaken and enrich your senses along the pristine shores of the Mexican Riviera at Royalton Riviera Cancun, where everything is designed to deliver a completely personalized vacation experience for you and your loved ones.
Highlights of Royalton Riviera Cancun's All-in Luxury® concept include:
Additional Luxury Services and Facilities ($)
You must immediately notify your travel agent to cancel or make changes to your vacation package. If you booked directly on the Vendor website or through the Vendor contact center, you may cancel your reservation online by retrieving your reservation here, or call 1-888-558-6654.
If your plans change, your right to a refund is limited and subject to the penalties and fees shown in the table below. Passengers who do not travel are subject to 100% cancellation penalties. All changes and cancellations are subject to availability, limitations, restrictions, and fees imposed by Vendor (“brand fees”) and its third-party suppliers (“supplier penalties” assessed directly by the airline, hotel, and/or feature providers, such as excursion operators). Certain excursion operators only allow a refund if canceled upon notice to them. Contact the excursion company for the applicable notice provision and to arrange a refund.
If you cancel your vacation or change your travel dates, flight, duration, class of service, name, departure city, or destination, the charges shown below become payable by you. Significant additional penalties (i.e. nonrefundable airline tickets and fees, nonrefundable or nontransferable hotel promotions) may apply. If the number of individuals occupying a room changes, the remaining traveler(s) will be responsible for any additional costs incurred as a result of a change in the per person occupancy rate. If all travelers change, it is considered a new booking and cancellation fees may apply. Nonrefundable hotels incur penalties upon deposit. Once travel has begun, there will be no refunds for any unused or partially used travel component for any reason. Contracted group bookings follow alternative change and cancellation policies according to the group’s contract. Many airfares and hotel reservations are nonrefundable and nontransferable, and you may be charged 100% cancellation/change penalties. Changes to, or cancellation of, a Basic Economy flight will result in forfeiture of tickets.
If you cancel your reservation and rebook within 7 days, Vendor brand penalties are waived. Applicable supplier penalties may apply. Additionally, Travel Protection Plus (TPP), if selected, is considered unused and can be moved to the new reservation without a reactivation fee. When rebooking 8 days or more after initial cancellation, normal fees apply and TPP is considered used.
CANCELLATION FEES
Exclusive Nonstop Vacation Flights (ENVF) |
|
45+ days from departure |
$50 per person + applicable hotel/feature penalties |
44-31 days from departure |
$125 per person + applicable hotel/feature penalties |
30-0 days from departure |
100% nonrefundable* |
*Nonrefundable- Funds cannot be used toward a new reservation if changing dates or destination. |
Scheduled Air Packages |
|
4+ days from departure |
$100 per person + applicable air/hotel/feature penalties |
3-0 days from departure |
100% nonrefundable |
Land-Only Bookings |
|
All travel dates |
Applicable hotel/feature penalties |
CHANGE FEES
Vendor’ brand change fees do not apply for hotel only or scheduled air packages. Change fees apply for Exclusive Nonstop Vacation Flights (ENVF) and ENVF packages, and supplier penalties may apply. For changes to bookings with Travel Protection Plus (TPP) where no penalties were assessed, TPP is considered unused in the first instance and can be moved to a revised reservation without a reactivation fee. For changes to bookings with Travel Protection Plus (TPP) where penalties were assessed, the penalties are covered but the TPP reactivation fee applies if you wish to have this coverage on the revised booking.
Exclusive Nonstop Vacation Flights change fees to new travel date or destination |
|
45+ days from departure |
Applicable hotel/feature penalties |
44-31 days from departure |
$125 per person + applicable hotel/feature penalties |
30-0 days from departure |
100% nonrefundable* |
Complete name change** |
$25 per person + applicable hotel/feature penalties |
Other changes (applies change in airfare type/flights times, duration, class of service, departure city, or change to lower-priced hotel) |
$50 per booking + applicable air/hotel penalties |
*Nonrefundable- Funds cannot be used toward a new reservation if changing dates or destination. ** Spirit Airlines does not allow complete name changes 7 days or less from departure. |
Scheduled Air Packages and Land-only bookings |
|
Scheduled Air and land-only change fees apply to new travel date, destination, flight/airfare type/flight times, duration, class of service, departure city, change to lower-priced hotel and complete name changes when allowed by hotel/airline. |
|
All departures |
Applicable air/hotel/feature penalties |
Description: Open the sliding door of your private balcony and let the tropical rays reflecting off the ocean, the lush tropical surroundings, or the blue swim-out pool brighten up your suite and fill you with energy to face the exciting day to come.
Description: This spacious suite is where dreams are made. Open the sliding glass door to invite in refreshing ocean air. Take a warm soak in the Jacuzzi or rinse off in our signature rain shower before settling in the sitting area with a pull-out couch, or go for a dip in the semi-private swim-out pool with your choice of views — mangroves, ocean, or the resort.
Description: Luxury Junior Suite with 1 King Bed or 2 Queen Beds and comfortable double sofa bed. Full bathroom with separated toilet, 2 washbowls and indoor Whirlpool . Brightly decorated rooms with balcony overlooking the mangrove, ocean, or with a swim out pool. Max Occupancy: 5 Adults, or 2 Adults + 4 Children.
Room Features:
This spacious suite is where dreams are made. Open the sliding glass door to invite in refreshing ocean air. Take a warm soak in the Jacuzzi or rinse off in our signature rain shower before settling in the sitting area with a pull-out couch, or go for a dip in the semi-private swim-out pool with your choice of views — mangroves, ocean, or the resort.
Description: Luxury Junior Suite with 1 King Bed or 2 Queen Beds and comfortable double sofa bed. Full bathroom with separated toilet, 2 washbowls and indoor Whirlpool . Brightly decorated rooms with balcony overlooking the mangrove, ocean, or with a swim out pool. Max Occupancy: 5 Adults, or 2 Adults + 4 Children.
Room Features:
This spacious suite is where dreams are made. Open the sliding glass door to invite in refreshing ocean air. Take a warm soak in the Jacuzzi or rinse off in our signature rain shower before settling in the sitting area with a pull-out couch, or go for a dip in the semi-private swim-out pool with your choice of views — mangroves, ocean, or the resort.
Description: Luxury Family Suite with 1 King Bed and comfortable double sofa bed with a sliding door between sofa bed and main guestroom area for more privacy. Full bathroom with separated toilet, 2 washbowls and indoor Whirlpool. The perfect fit for kids and parents with options for a swim out pool, breathtaking views of the ocean, or with a rooftop oversized Whirlpool offering ocean views. Max Occupancy: 4 Adults, or 2 Adults + 3 Children.
Room Features:
NOTE: Price and availability are subject to change without notice until deposit is made. Pricing based on single (1) and double (2) occupancy.
Watch the sun rise from the comfort of your premium guest suite, where you can freshen up in a double rain shower as coffee brews in the in-suite machine. Cozy up on the double-sized pull-out couch and share views of the resort or the ocean. To heighten your experience, take a soothing dip in your outdoor Jacuzzi.
Description: After a blissful night’s rest, awaken to the exclusive amenities afforded to our Diamond Club™ guests, including the refreshing swimming pool right outside your sliding glass door. After a swim, take a warm soak in your Jacuzzi tub or a rinse in our signature rain shower before cozying up in the seating area with a pull-out couch. Enjoy views of your choice — overlooking the mangrove, ocean, or swim-out pool.
Description: After days of adventures and discoveries in Cancun, return to the premium comforts of your Presidential Suite elevated by the exclusivity of the Diamond Club™. As our most luxurious accommodation, it features elevated amenities and an elegant guest suite separated from a seating area with a comfortable double sofa bed, television, and terrace from which to enjoy magnificent ocean views.
Room Features:
NOTE: Price and availability are subject to change without notice until deposit is made.
Description: Luxury Junior Suite with 1 King Bed or 2 Queen Beds and comfortable double sofa bed. Full bathroom with separated toilet, 2 washbowls and indoor Whirlpool . Brightly decorated rooms with balcony overlooking the mangrove, ocean, or with a swim out pool. Max Occupancy: 5 Adults, or 2 Adults + 4 Children.
Room Features:
Description: Luxury Family Suite with 1 King Bed and comfortable double sofa bed with a sliding door between sofa bed and main guestroom area for more privacy. Full bathroom with separated toilet, 2 washbowls and indoor Whirlpool. The perfect fit for kids and parents with options for a swim out pool, breathtaking views of the ocean, or with a rooftop oversized Whirlpool offering ocean views. Max Occupancy: 4 Adults, or 2 Adults + 3 Children.
Room Features:
NOTE: Price and availability are subject to change without notice until deposit is made.
Description: Luxury Junior Suite with 1 King Bed or 2 Queen Beds and comfortable double sofa bed. Full bathroom with separated toilet, 2 washbowls and indoor Whirlpool . Brightly decorated rooms with balcony overlooking the mangrove, ocean, or with a swim out pool. Max Occupancy: 5 Adults, or 2 Adults + 4 Children.
Room Features:
Bedding: 1 King bed and 2 Queen beds.
Diamond club inclusions: