All bookings without insurance are non-refundable due to contracts Pretty Posh Travels, LLC, has entered into with the above stated property. Pretty Posh Travels, LLC will assess a $50 fee for cancellations. Additional airline, hotel and/or supplier fees may also be charged. Once travel has begun, there will be no refunds for any unused or partially used travel component for any reason. While every effort will be made to provide all items on the travel itinerary as booked, Pretty Posh Travels, LLC reserves the right to cancel or alter any reservation for any reason prior to departure. Should this occur, refunds will be made without any further obligation by Pretty Posh Travels, LLC. If you fail to set up a refund request prior to your final payment due date, your reservation will cancel due to non-payment at 11:59 pm on your final payment due date. No refunds will be given on reservations that cancel due to non-payment and travel insurance will also be voided if the request for a refund or cancel is not received and approved in writing prior to the final payment due date along with the late /cancel fees. There are no exceptions. Reservations automatically cancel and cannot be retrieved. There are no refunds after final payment due dates. There are no payment extensions at this time.
With respect to the travel arrangements made in connection with this transaction, Pretty Posh Travels, LLC represents and acts as agent for disclosed principals and independent contractors, including carriers, transportation companies, tour operators, wholesalers, service companies, hotels, etc. Pretty Posh Travels, LLC is not responsible or liable for any acts, omissions, financial stability, delays or changes by any of these entities. Neither Pretty Posh Travels, LLC nor any of its representatives shall be or become liable or responsible for any loss, injury, damage to person, property, or otherwise in connection with any accommodations, transportation or other services resulting directly or indirectly from any extraordinary circumstances, including but not limited to acts of God, dangers incident to the sea, fire, breakdown in machinery, acts of governments, de jure or de facto, war, hostilities, civil disturbances, strikes, riots, thefts, epidemics, medical quarantines, customs regulations, defaults, delays or cancellations of or changes in itinerary, routing or schedules from any cause beyond the control of the Pretty Posh Travels, LLC or from any loss or damage resulting from insufficient or improperly issued passports, visas or other documents. The above information is intended to assist you with your travel plans but does not necessarily represent complete and up-to-date travel information for your specific plans.
NO-SHOWS - Failure to travel without prior notification is considered a no-show and the entire cost of reservation is non-refundable, subject to policies and procedures of the providers of travel and accommodations.
Whether you’re taking in the spectacular views from your private balcony, mixing up cocktails from your minibar, or asking your private butler for restaurant reservation assistance, this luxe suite is the perfect launch pad for a fabulous Cancun adventure. Your upgrade to the Diamond Club™ entitles you to a higher level of service and access to exclusive spaces throughout the resort.
DIAMOND CLUB™ AMENITIES
Butler service
Preferred room locations
Private pool for Diamond Club™ guests
Nightly turndown service
Preferential reservations in à la carte restaurants
Exclusive beach area with dedicated bar and waiter service
Distinctive wrist bracelet
Personalized check-in and check-out at the lounge
Early check-in and late check-out (subject to availability)
Diamond Club™ Lounge private access
Selected premium drinks menu available in lounge (some restrictions apply)
Daily continental breakfast service in lounge
Evening hors d'oeuvres and afternoon snacks including decadent desserts in lounge
Upgraded room service menu
Selection of pillows from The Royal Spa pillow menu
Upgraded robes and slippers in room
Exclusive discounts on spa treatments and services (some restrictions apply)
Selection of in-suite liquors (one bottle per week)
Upgraded minibar restocked daily (according to consumption)
Complimentary access to the Level 18 - Rooftop Cabana Lounge pool area and national drinks (inc. alcoholic beverages) menu included
Whether you’re taking in the spectacular ocean views from your private balcony, mixing up cocktails from your minibar, or asking your private butler for restaurant reservation assistance, this luxe suite is the perfect launch pad for a fabulous Cancun adventure. Your upgrade to the Diamond Club™ entitles you to a higher level of service and access to exclusive spaces throughout the resort.
DIAMOND CLUB™ AMENITIES
Butler service
Preferred room locations
Private pool for Diamond Club™ guests
Nightly turndown service
Preferential reservations in à la carte restaurants
Exclusive beach area with dedicated bar and waiter service
Distinctive wrist bracelet
Personalized check-in and check-out at the lounge
Early check-in and late check-out (subject to availability)
Diamond Club™ Lounge private access
Selected premium drinks menu available in lounge (some restrictions apply)
Daily continental breakfast service in lounge
Evening hors d'oeuvres and afternoon snacks including decadent desserts in lounge
Upgraded room service menu
Selection of pillows from The Royal Spa pillow menu
Upgraded robes and slippers in room
Exclusive discounts on spa treatments and services (some restrictions apply)
Selection of in-suite liquors (one bottle per week)
Upgraded minibar restocked daily (according to consumption)
Complimentary access to the Level 18 - Rooftop Cabana Lounge pool area and national drinks (inc. alcoholic beverages) menu included