Sail n Stay with Nicole Terms & Conditions
PASSPORT REQUIREMENT
A valid passport book is required to enter Cancun, Mexico. Your passport must be valid for at least 6 months after your return date. Please verify your expiration date and renew early if needed.
DEPOSITS & PAYMENTS
AIRFARE
Airfare is NOT included in this package.
You must purchase your own flight to arrive at Cancun International Airport on July 8, 2026 and depart on July 12, 2026.
TRAVEL INSURANCE
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In the event of cancellation, lost luggage, medical issues, or weather-related disruptions, you must file a claim through your travel insurance provider.
ACCOMMODATIONS
CHANGES & CANCELLATIONS
I understand that cancellation and change policies vary by supplier. I accept full responsibility for any applicable penalties, fees, or refunds based on the policies of the vendors I am booked with.
All cancellations or booking changes must be submitted in writing via email to:
📩 nicole@sailnstaywithnicole.com
LIABILITY WAIVER & AGREEMENT
I understand that Sail n Stay with Nicole acts solely as a travel advisor and is not the source or supplier of the travel services I am booking. I acknowledge that Nicole is not responsible for:
• Acts or omissions of third-party suppliers
• Delays, cancellations, schedule changes, or any disruptions beyond her control
• Illness, food poisoning, injury, loss, damage, or theft during travel
• Traveler is responsible for collecting & submitting her/his travel documents such as visas & destination/e-ticket entry requirement form & etc.
TRAVEL DOCUMENTS
Sail n stay with Nicole advises travelers to check the country’s official page for entry requirements. It is the responsibility of each traveler to ensure they meet all entry requirements. Sail n stay with Nicole will provide entry requirements to trip participants no more than 6-weeks before the trip departure date.
Sail n stay with Nicole will not provide refunds or transfers for any trip participant that fails to meet entry requirements for any reason. This includes but is not limited to an unwillingness to get vaccinated, inability to get a covid test, positive covid test results, failure to get visas, etc.
Passengers are responsible for ensuring they have the proper travel documents and MUST CHECK with the respective consulate(s) or visa agency to determine whether any visas or passports are required.
PAYMENTS & ROOMMATES
Each traveler submitting a separate payment must complete a registration form within 24 hours of their roommate(s). One person is designated the Primary Traveler, but all travelers share equal financial responsibility for the room’s full balance.
Adjustments due to roommate cancellations may alter the total rate and must be approved in writing.
PAYMENT DISPUTES
Traveler agrees to not file a payment dispute or chargeback through their bank/financial institution and to instead utilize her travel insurance in the event that she can no longer attend the planned trip.
Traveler agrees to not file a chargeback in violation of Sail n Stay with Nicole Refund Policy. In the event that a chargeback is requested and/or processed, Traveler agrees to repay Sail n Stay with Nicole for the full amount and be responsible for any fees incurred in recouping payment, including attorney’s fees.
Travelers must obey all local, state, federal, and international laws while on tour. Sail n Stay with Nicole will not intervene or assume responsibility in cases involving arrest, fines, or legal disputes.
HEALTH & SAFETY
I acknowledge that travel may involve risk, including exposure to illness (such as COVID-19). I voluntarily assume all risks and responsibilities associated with travel. I understand that I must follow all health, safety, and entry requirements of my destination), including vaccinations, or quarantine, and etc.
ASSUMPTION OF RISK & TRAVELERS RESPONSIBILITY
Travelers are responsible for assessing their physical ability to participate in any included or optional activity. It is recommended to consult a physician prior to travel.
Sail n Stay with Nicole bears no responsibility for medical incidents, injuries, or death that occur during any travel activity.
Participation in any event, excursion, or experience is voluntary and at the traveler’s own risk.
ACCESSIBILITY NOTICE (ADA Compliance)
Sail n Stay with Nicole complies with the Americans with Disabilities Act (ADA) to the extent practicable. However, many international destinations and properties may not meet U.S. accessibility standards.
Travelers requiring mobility aids must inform Sail n Stay with Nicole prior to booking.
We cannot guarantee full accessibility for wheelchairs, scooters, or special assistance equipment abroad.
HOTEL POLICIES
Room assignments are made at the discretion of hotel management. Bed type, view, and layout cannot be guaranteed.
Air conditioning standards and hotel amenities vary by country. No refunds will be provided for differences in comfort or size.
GROUP CONDUCT & REMOVAL POLICY
Sail n Stay with Nicole reserves the right to refuse service or remove any traveler who disrupts group harmony or engages in unlawful, unsafe, or disrespectful behavior (including intoxication or harassment). Any resulting expenses are the traveler’s sole responsibility, and no refunds will be issued.
PHOTO & MEDIA RELEASE
Travelers grant Sail n Stay with Nicole permission to use photos, videos, or posts from trips for lawful marketing purposes
FORCE MAJEURE (UNFORESEEABLE EVENTS)
If travel becomes impossible, illegal, or commercially impractical due to events beyond either party’s control — including but not limited to acts of God, war, terrorism, pandemics, strikes, natural disasters, or government restrictions — Sail n Stay with Nicole will follow supplier cancellation policies. Refunds or credits will depend on each supplier’s terms. Sail n Stay with Nicole reserves the right to apply reasonable administrative fees for rebooking.
TRAVEL INSURANCE
I have been advised of the option to purchase travel insurance and understand that it is highly recommended. If I decline coverage, I do so at my own risk and understand that I may not be reimbursed for certain losses or cancellations.
ACCURATE INFORMATION
I confirm that all personal information I've provided (including names, dates of birth, travel documents) is accurate and matches my government-issued passport. I understand that errors may result in change fees or denied travel.
IMPORTANT NOTES FROM YOUR TRAVEL AGENT:
By booking with Sail n Stay with Nicole you acknowledge and accept our Terms & Conditions. All fees, unused services and deposits are non-refundable. Final prices are not guaranteed until payment is received. Cancellation/refund policies are to be handled by the Travel Insurance company you have selected. We highly recommend travel insurance, which is also non-refundable.
Passports are required for all international travel and must be valid for 6 months after return.
ALL PRICES ARE SUBJECT TO CHANGE UNTIL DEPOSIT IS RECEIVED AND APPLIED. IN ORDER TO SECURE THE ROOM ALL DEPOSITS FOR THAT ROOM MUST BE RECEIVED. IF ONE ROOMMATE HAS PAID AND THE OTHER HAS NOT PAID, THE ROOM CANNOT BE SECURED UNTIL ALL DEPOSITS ARE RECEIVED