Cancellation Charges: In the unfortunate event a participant must cancel travel, notice must be made to AmaWaterways during standard business hours or via email to Res@amawaterways.com, which must include writing stating clearly and correctly each guest ’s name, ship name, start and end date of the cruise and a brief statement of the reason for cancellation. Other forms of notice are not
sufficient. Cancellations received within 24 hours of vacation start date will be deemed as trip interruption, cannot be cancelled and are 100% non-refundable. The effective date of the cancellation is the date AmaWaterways receives cancellation notice . A change in sailing date, name changes, the substitution of a participant or a reduction in the number of guests in a stateroom are treated as a cancellation in that all applicable cancellation charges apply. A reduction in occupancy is subject to a single supplement charge . Cancellation charges for bookings within charter and part charter agreements are as per the charter contract. All other cancellation charges are per-person, based on the cancellation date, as seen in the chart below. You acknowledge that your cancellation will cause u and the Carrier difficulty in selling a replacement cruise or cruise & land reservation and thus the cancellation fees described below apply regardless of whether your cruise or cruise & land reservation is resold. You agree that any losses sustained by us and /or the Carrier in the event of cancellation would be very difficult or impossible to quantify and the cancellation fees are fair and reasonable as liquidated damages.
DAYS BEFORE DEPARTURE |
CRUISE & LAND CANCELLATION CHARGE |
AIRFARE CANCELLATION CHARGE (ECONOMY CONTRACT FARES) |
AIRFARE CANCELLATION CHARGE (BUSINESS/FIRST CLASS CONTRACT FARES) |
OTHER CHARGES (EXCEPT INSURANCE) |
|
121 days or more prior to departure |
$200 (Europe, Colombia & Asia) |
$350 penalty* |
$600 penalty* |
- |
|
120-90 days prior to departure |
$400 (Europe, Colombia & Asia) |
|
$350 penalty* |
$600 penalty* |
- |
89-60 days prior to departure |
35% of cruise and land price |
$350 penalty* |
$600 penalty* |
35% of all charges |
|
59-31 days prior to departure |
50% of cruise and land price |
$350 penalty* |
$600 penalty* |
50% of all charges |
|
30 days to 25 hours prior to departure |
100% of cruise and land price |
$350 penalty* |
$600 penalty* |
100% of all charges |
|
24 hours or less |
100% of cruise and land price |
100% penalty |
100% penalty |
100% of all charges |
|
Additional cancellation penalties for special programs may be assessed in addition to the above; please see “Deposit and Final Payment” for more information. Cruise Protection Plan and Travel Waiver Plus premiums are non-refundable once purchased. Please note the above penalties are provided on a per person basis. *Airline cancellation charges imposed upon receipt of full payment of either airfare and/or river cruise relating to AmaWaterways air promotions , and if airline tickets have been issued. Certain international airline tickets, including published air tickets, may be 100%
non-refundable and details will be advised at the time of booking. All intra-Europe, intra-Colombia, intra-Asia, intra-Africa and intra-Egypt flights, as well as Amman-Cairo and Cairo-Tel Aviv flights are non-refundable at the time of purchase. Except as otherwise provided in your Passenger Ticket Contract , after travel begins, there is no refund for unused services, or unused portions of cruise, land packages or airfare.
Except as otherwise provided in your Passenger Ticket Contract , after travel begins, there is no refund for unused services, or unused portions of cruise, cruise/tour or airfare.