Deposit is Non Refundable.
Cancellations made after deposit is paid that have not purchased insurance will incur a $100 per person room penalty.

In the event of a cancellation, we must receive written notice via  e-mail. No exceptions.

 

The following cancellation and supplier fees apply: 

 

CANCELLATION TERMS: If you cancel between these dates, the following penalties will accessed.    January 10, 2023 - February 8, 2023: 10% penalty assessed

February 9, 2023 - March 10, 2023: 30% penalty assessed

March 11, 2023 - March 25, 2023: 50% penalty assessed

March 26, 2023: 100% penalty assessed

No refund for unused portions of the trip.  100% cancellation fee for no shows or if cancellation is made after travel is scheduled to begin. 

 

Changes and Extra Fees 
• Any changes must be done in writing. No exceptions. Changes requested after the final balance due date must be paid for in full upfront even before they are confirmed. 
• Changes made within 14 days of travel will incur a $25 fee.  
• Last minute bookings within 21 days of travel will incur a $150 fee.

 

 

When you can expect to hear from us... 

•Once your booking request (rooms are not guaranteed until confirmed by the office) is received, our office will process the booking internally. If for some reason we do not have your room or room nights in the block, we will request them. This process can take up to 72 hours so we ask for your patience.

• Once your booking is processed internally, Vagablonde Travel will send you a receipt showing your room category, dates, remaining balance, and how to make additional payments. This serves as your confirmation. 

• 5 days prior to your second or final payment, Vagablonde Travel will send you a reminder in case you need to update your file with a new card. 

• 4-5 weeks prior to travel, Vagablonde Travel will send you a reminder email requesting your flight information if we do not already have it. We will request transfer preferences. This information will be used to coordinate ground transportation as a group. We will work to group wedding guests together on arrival and departure to bring everyone’s ground transportation cost down. 

• 4 weeks prior to travel you will receive an email with how to download the App for your final travel documents. 

• 2 weeks prior to travel you will received your travel documents in an App and PDF form.

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 FAQ'S

WILL I NEED A PASSPORT?
Yes! A passport is needed to fly to and from the U.S. and Mexico. - please take the time now to locate your passport and check the expiration date; make sure it is valid for 6 months after your anticipated return date. Check this site for more passport info: travel.state.gov/content/passports/en/passports.html

I FOUND A CHEAPER PRICE ONLINE, CAN YOU MATCH IT?
We are confident in our pricing but if you were to find a cheaper “deal” outside of Vagablonde Travel please allow us an opportunity to price match. We would like to do our best to keep family and friends consolidated in the block at the resort for accountability and organization for the staff. To expedite the process, please take a dated screen shot of what you found. It must include the final total price (with all taxes and fees), what the price includes (dates and room category), the website you found it on.

DO I NEED A COVID TEST?
At this time, no testing is required to enter Mexico or return to the USA.

DOES MY INSURANCE COVER COVID OR THE PANDEMIC?
For further questions regarding the insurance policies we suggest you call the company direct after you receive your quote. They are specialist and we just offer their product. They have a cancel for any reason policy and over 25 covered reason should you need to cancel.