Passengers are responsible for ensuring that they have the proper travel documents.
Passengers must make reservations in your FULL NAME as it appears on your passport. Your name on your invoice MUST match your passport.
INTERNATIONAL TRAVEL: To travel internationally, a passport is required. The passport should not expire six (6) months after the travel departure date and should have at least two (2) blank pages. Children need to have valid passports as well. For more information, please go to the US Department of State website at www.travel.state.gov.
PAYMENTS: Flo Knowles Travel only accepts payments in United States Dollars. Payments can be made via major debit and credit cards. Accepted cards are Mastercard, Visa, Discover, and American Express. If alternate payment forms are required, please get in touch with Travel Agency at firstname.lastname@example.org.
DEPOSIT: All deposits are NON-REFUNDABLE. Travel reservations are not confirmed until a deposit is made. Your travel proposal will reflect the amount needed to confirm your vacation. Unless stated otherwise, prices may fluctuate between the time a quote is rendered and when the deposit is furnished.
PAYMENT PLANS: We are pleased to offer, for your convenience, a monthly payment plan for your travel plans. No payment plan is available for reservations made sixty (60) days or less from the date of travel.
FINAL PAYMENT: Reserved travel plans must be paid in full on or before the final payment date. Any reservations not paid in full on or before your final payment date is subject to cancellation, with no notice and no refund of payments made.
LATE PAYMENT: If your travel itinerary is not paid in full by the Final Payment Due, a late fee of $50.00 will automatically be assessed one day after your final payment date. This fee is non-refundable and non-negotiable.
RESERVATION CHANGES: Changes to an existing reservation, whatever the cause, will incur a $50.00 charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers.
CANCELLATIONS: To cancel your vacation, Flo Knowles Travel charges a non-refundable fee of $100.00. This fee is payable at the time of the cancellation request, and the vacation will not be canceled until this fee is paid. All cancellations must be in writing to email@example.com Cancellations received prior to final payment will incur a loss of non-refundable deposit.
After the final balance is paid, the following cancellation schedule will apply based on the current accredited supplier and is subject to change.
0-30 days before departure: 100% cancellations
31-44 days before departure: 50% cancellation fees
45-60 days before departure: 25% cancellation fees
TRAVEL INSURANCE: Protect your investment by securing travel insurance. Travel insurance can assist with reimbursing you for the cost of your vacation due to events out of your control, such as illness, injury, or death of you or a close family member. It can also assist if you become ill while traveling or are quarantined. Travel Agency is not responsible for any costs associated with the risks of traveling or having to cancel your vacation for reasons within or outside of your control. Travel insurance is not a requirement but is HIGHLY RECOMMENDED.
FORCE MAJEURE: There may be times when either party is unable to perform, or complete performance, under the travel contract for reasons out of each other’s control. These are called force majeure events and, if they occur, make performing under the contract inadvisable, commercially impracticable, illegal, or impossible. Events that may trigger this provision include, but are not limited to, acts of God, acts of government, acts of war or civil unrest, insurrection or revolts, military action, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, pandemics, epidemics, illnesses or health conditions prevalent in the area of travel, earthquakes, hurricanes, lightning, and explosions, unexpected legislation, or any other event outside the reasonable control of either party. In the event that a force majeure event occurs, the parties will look to and follow the cancellation policies of the suppliers, what is stated in the travel proposal, and these terms & conditions. Any changes to those policies are at the supplier's sole discretion (if applicable) and Flo Knowles Travel. Passengers will be informed of their options if a force majeure event occurs.
TERMS AND CONDITIONS Australia ENTRY REQUIREMENT U.S. Embassy & Consulate in Australia TRAVEL STORE