important payment due dates
ALL PAYMENTS ARE MANUALLY ENTERED BY OUR TEAM, NO PAYMENTS ARE AUTOMATIC. Please allow up to 2 business days to process your payment.
$500 per CABIN deposiT is due at time of booking.
final balance is due on March 10, 2026
as a courtesy to the group, EVERYONE WILL BE OFFERED A COMPLIMENTARY MONTHLY PAYMENT PLAN via monthly email reminders
*If payment in full is not received by the due date, your reservation is subject to cancellation.
DESIGN OUR TRAVEL® is not responsible for cancellations due to final payment being made after the due date.
LATE FEES: if your final payment is not received prior to the due date above, you will incur a $50 late fee. All reservations are subject to cancellation penalties as described above in the terms and conditions if final payment is not received on the due date. Late fees are not covered by the travel insurance and are always non-refundable. all late fees will need to be paid prior to a payment towards your reservation being applied.
Cancellation Policy
SHOULD YOU NEED TO CANCEL, the $500 deposit is non-refundable. The remaining refund schedule is as follows:
CANCELLATION POLICIES: CANCELLATIONS 89 DAYS PRIOR TO SAILING AND UNDER ARE PART OF THE CANCELLATION SCHEDULE:
- 89-75 DAYS PRIOR TO SAILING: 25% PER GUEST CANCELLATION FEE
- 74-61 DAYS PRIOR TO SAILING: 50% PER GUEST CANCELLATION FEE
- 60-31 DAYS PRIOR TO SAILING: 75% PER GUEST CANCELLATION FEE
- 30-0 DAYS PRIOR TO SAILING: FULL PENALTY
For full details of the terms & conditions, please visit HERE and HERE
PLEASE submit ALL CANCELLATION REQUESTS IN WRITING VIA EMAIL ONLY TO GROUPS@DESIGNOURTRAVEL.COM
ALL ADULT GUESTS ON THE BOOKING MUST CONFIRM CANCELLATION via an e-signature form that we will send. Upon receipt, we will review and reply with a confirmation of your cancellation.
A cancellation confirmation will be provided to the traveler for any potential travel insurance claims they may need to submit.