CANCELLATIONS OR CHANGES: Penalties per person apply: 70 or more days prior to departure forfeiture of deposit; 69-16 days prior 30% per person; 15-8 days prior 50% per person; 7-1 days prior 90% per person; on day of departure 100% per person. If clients cancel from one tour and rebooks on another tour or another date, cancellation penalties will apply. Group and custom private driver cancellations policies vary and are governed by individual contracts.
NOTIFICATION OF CANCELLATIONS: CIE Tours must be notified of cancellations either by phone or via email to helpdesk@cietours.com prior to tour departure. It is the client’s responsibility to ensure that any notification of cancellation is received by CIE Tours and notification shall be deemed to have taken place on the date of receipt by CIE Tours. Minimum cancellation penalty is the deposit amount.
For more details: https://www.cietours.com/terms-conditions