Due to the upfront expenses involved in organizing our trips, which include pre-paying for accommodations and other services, we regret to inform you that we are unable to provide refunds in the event of changes to your plans or the inability to travel, whether due to health issues, work or family commitments, financial constraints, or any reasons other than government-imposed COVID-19 restrictions. Any cancellations, no-shows, or non-payments will be subject to penalties as determined by The Curious Traveler Co.
Furthermore, all booking cancellations, no-shows, or non-payments are treated as cancellations and are liable for a non-refundable deposit, the amount of which depends on the specific trip or reservation. This may encompass non-refundable deposits for any pre- and/or post-nights booked for a trip, and details will be provided upon confirmation of the booking. These fees are per person and are established by The Curious Traveler Co. Initial deposits are strictly non-refundable and non-transferable to other trips or individuals.
The Curious Traveler Co will waive cancellation fees if a written cancellation request is received within a 24-hour grace period from the booking date and time. All cancellation requests must be submitted in writing to info@TheCuriousTravelerCo.com; requests sent to any other address will not be processed.
It is recommended to consider travel insurance as the sole recourse for potential reimbursement in case you are unable to participate in the trip. We strongly advise you to purchase comprehensive travel insurance, and we can provide a quote from our preferred provider, RoamRight. Alternatively, you may obtain travel insurance from a reputable source.
In the unlikely event that The Curious Traveler Co needs to reschedule or cancel a trip unrelated to a COVID-19 government restriction, you will be given the choice of (a) joining a rescheduled trip on a later date, (b) applying your payment(s) to a different trip, or (c) receiving a full refund.