Soul Good Travel's Japan 2026 Trip Payment Plan, Cancellation and Refund Policies
Payment Plan Policy:
To keep your reservation secure, this group trip requires mandatory monthly payments. Late payments will incur a $50 fee per month, and missing 2 consecutive payments will result in automatic cancellation of your booking and will incur a cancellation fee. To avoid late fees or cancellation, we encourage setting up payment reminders.
We understand that sometimes plans change. The cancellation and refund terms for your trip to Japan are provided below. By booking this trip, you agree to abide by the following policies.
Cancellation Policy:
All cancellations must be submitted in writing via email to
info@soul-good-travel.com. Cancellations will only be processed once a written request is received and the cancellation fee is paid by the traveler. If you do not receive an acknowledgement of your cancellation request within 48 hours, please call (803) 310-6501 to confirm receipt. We will provide the cancellation invoice with the traveler for the respective amount as outlined below to formally cancel the booking.
Cancellation Schedule (Days before Departure):
- From receipt of deposit to 22 days: 30% of the trip cost per person
- 21 days or less: 50% of the trip cost per person
- 14 days or less: 100% of the trip cost per person
Refund Policy:
Non-Refundable & Non-Transferable Payments:
- Due to contractual agreements with hotels and vendors, all payments made towards the Japan 2026 trip are non-refundable and non-transferable.
- If you or your roommate cancels, the remaining traveler's rate will change from double occupancy to single occupancy. A $1000 single supplement fee will be the responsibility of the remaining traveler.
Refunds for Unused Services:
- There are no refunds for unused services, including accommodations, meals and excursions once the trip has commenced.
- If a traveler cancels during the trip, no refunds will be issued.
Important Note: Depending on the reason for cancellation, your travel insurance may cover all or part of your cancellation fees. We strongly recommend purchasing travel insurance to protect your investment.
By signing this document, I have read, understood and agree with the Payment Plan Policy, Cancellation Policy and Refund Policy for the Japan 2026 Trip.