It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. 100% of your gratuities are distributed to the crew who you interact with, such as your stateroom attendants, dining and culinary services staff, as well as other members of the onboard team who work behind the scenes to enhance your overall cruise experience. Applying this charge automatically streamlines the recognition process and ensures our crew will share in your generosity.
To help you plan, we have provided the recommended onboard gratuities guidelines.
You may pay this daily gratuity in two different ways:
PrePay: can be added at the time of booking or anytime up to the sail date.
Onboard: If guests have not pre-paid their gratuities, the amount will be posted to your account onboard the cruise.
Should a guest not be satisfied with the service they receive, they can contact the Guest Services desk while on board. This will allow them to address your concerns in a timely and appropriate fashion.
*At the discretion of the guest, gratuities may be adjusted or removed after they have been posted on the account, while on board. Gratuities will be considered final after a guest disembarks and no changes will be made after the cruise.