By purchasing our Vacation Protection Plus, travelers can relax and have confidence in their vacation purchase. If needed, travelers can cancel their trip for any reason. Simply call us prior to departure to cancel and receive a refund, minus the cost of the Vacation Protection Plus. Other benefits include no fees for vacation revisions, hurricane travel credit, and during travel benefits such as 24-hour emergency assistance, baggage protection and more.

Plus, when purchasing the Vacation Protection Plus on Mexico, Caribbean, Hawaii and Central America vacations, travelers also receive our Price Protection Guarantee --- where if the hotel portion of the vacation price decreases after the booking is made, the traveler will receive the lower rate.

• • CANCEL FOR ANY REASON • 12-HOURS PRIOR TO DEPARTURE • REFUND IN ORIGINAL FORM OF PAYMENT • CHANGE FEE WAIVERS *NEW* • PRICE DROP GUARANTEE *NEW*

• You can cancel your vacation for any reason and receive a refund in the form of a future travel certificate. VPP must be added to your booking by final payment. Once purchased, your plan cost is non-refundable. This plan is not available with non-refundable hotel rates.

  Vacation Protection Plan [VPP] Pre-Departure Waiver

  The following benefits are provided by Vacation Express and are not insurance benefits.

  Cancellations:
  You can cancel for any reason a minimum of 24 hours prior to original scheduled departure time as indicated in your travel documents or no later than noon the day prior to departure for hotel-only bookings. When you purchase the VPP, all applicable cancellation charges [does not include change fees or reduced deposit plan fees] as per your Terms and Conditions contract will be refunded in the form of Vacation Express future travel certificates, known as a VPP Voucher, less the VPP plan cost as follows:

   

  1. Vacation Express exclusive non-stop flight packages and hotel only packages will receive a VPP voucher for the cost of the package, less the VPP plan cost.
  2. Scheduled-air packages will receive a VPP voucher for the cost of the hotel portion less the VPP plan cost along with the airline ticket numbers and be advised of the ticket cost. If you used the reduced deposit plan [RDP] for your booking you must have paid for your airline ticket in full in order to receive the airline ticket for future use. Travelers can use the cost of the airline ticket, less the airline change fee [typically $250 per ticket] to purchase a new ticket to:
  
  
  1. • The same Vacation Express destination on same carrier
     • A different Vacation Express destination on same carrier
     • Any destination that the issuing carrier serves. This option requires contacting the issuing airline directly for reservations.
  Each airline carrier has different rules on rebooking travel, we recommend contacting the airline immediately to ensure you have the most updated information.

   

  VPP Voucher Information:

  • Vouchers are issued in the original names of the passengers on the booking at the time of cancellation.
  • The vouchers are non-transferable and name changes will not be accepted.
  • Passengers have one year from original date of travel to rebook and travel using their voucher toward another package to any Vacation Express destination.
  • VPP can be repurchased when rebooking your vacation with the original VPP voucher.
  • Under no circumstances does the VPP allow for a full or partial cash refund, nor can it be extended.
  • Please check with your airline for their specific requirements.

   

  Change Fee Waiver:
  A one-time change fee, per person will be waived prior to final payment due date. This applies only to Vacation Express change fees per our Terms and Conditions Contract. This does not include airline change fees where applicable. No changes can be made to bookings with non-refundable hotel rates. Re-issuing of airline tickets or hotel deviations while in-destination will incur a $75 per person change fee.

HIGHLY RECOMMENDED expedited customs and immigration service.

Imagine being treated like a true VIP, moments after stepping off the plane upon arrival or after your airline check-in when departing the island. Enjoy the warmth of Jamaican hospitality and luxury with our fast track and personalized meet and greet services and VIP Lounges. Stay Connected on your trip through our phone rentals and other gadgets.