Cary Camacho
Travel with the Trio, LLC
Destination Wedding | Cassandra & Rene | Wedding Date 10.27.24
Riviera Maya, MX
Wedding Date: Sunday, October 27, 2024
All guest must arrive by Saturday, October 26, 2024
3 Night min is required by the resort
Hard Rock Hotel Riviera Maya and its 1,264-rooms is where the stage is set for stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, get ready to pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest.
READ THIS SECTION FIRST! - Please Read This Information before booking your trip
Woohoo! Pack your bags, we're going to Rivera Maya!
We're very excited to have you join us for our wedding weekend. To make things simple, we've hired a travel agent to help our guests arrange accommodations.
1. We recommend guest book in groups of 2 instead of 1 single guest booking for optimal pricing and comfort, but rooms can accommodate up to 3 guests. We've quoted prices for groups of 2 (double occupancy) below, but having 3 guests will bring the price per person down nominally.
2. Only have 1 person from your party should make a room reservation using the booking form.
3. Transportation to and from the Cancun International airport is included in your price. No need to arrange a taxi when arriving or leaving Riviera Maya.
4. To guarantee availability and discounted pricing, please put down your deposit with our agent as soon as possible!
What's included:
- Family friendly or Adults only all inclusive accommodations
- Round trip transfer airport to hotel
- Resort gratuities
- All meals and drinks, including top shelf liquors, at ten hotel restaurants and bars
- Room service
- Complimentary Wi-Fi access throughout the resort
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- Pool and beach wait service
- Mini-bar refreshed daily with soft drinks, bottled water, juices and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
What's not included:
- Flights
- Travel Protection Coverage, available for purchase and highly recommended
- Optional Excursions
- Hotel/resort incidental fees
- Gratuities, unless mentioned
Frequently Asked Questions:
ARE CHILDREN ALLOWED TO ATTEND WEDDING EVENTS?
- Yes, Hard Rock Riviera Maya Resort is an all-inclusive is a family friendly resort.
WHAT ABOUT AIRFARE?
- While the group requests that you book your room with the group, you are welcome to book your own airfare. Due to contract deadlines, we recommend booking your hotel room as early as possible and adding air when you're ready.
- Transportation is only included from this airport. Hard Rock Riviera Maya is approximately 40 minutes to an hour from of the airport. Included transportation is "shared" transportation, which is a shuttle that may make stops at other resorts. An upgrade to a private non-stop vehicle is available upon request, please reach out to Travel with the Trio, LLC at info@travelwiththetrio.com for upgrade information.
- If you book your own air, Travel with the Trio, LLC will request your flight details 45 - 60 days prior to ensure transfer transportation is secured. Guests who do not submit their air information by the deadline will forfeit their included transfers.
- If you would like assistance with air, Travel with the Trio, LLC are happy to help! There is a $50 ticketing fee included in all of our air quotes.
BY WHEN SHOULD I ARRIVE?
- All guest to arrive no later than October 26, 2024 .
CAN WE COME EARLIER OR STAY LATER?
- Absolutely! If you would like to stay for dates before or after this date window, that is no problemo! Please include your requested dates in your reservation form and Travel with the Trio, LLC will confirm availability! Note: rates outside the room block dates may differ from our group rates quoted here.
WHAT IF THE ROOM I WANT IS NO LONGER AVAILABLE?
- Please email our destination wedding travel agent at info@travelwiththetrio.com and let provide the room category, travel dates and number of travelers so that they manually work on your request.
I DO NOT SEE THE CHARGE ON MY CREDIT CARD?
- Keep in mind that payments are not automatic and are processed manually by Travel with the Trio, LLC. In addition, the credit card will appear as Travel Impressions.
WHAT HAPPENS IF I DON'T BOOK WITH TRAVEL WITH THE TRIO, LLC?
- The couple has paid a deposit to pre-reserve rooms for your group. They have a group contract that allows them to offer additional benefits for their guests.
- The group kindly asks that you book your hotel within our designated group contract here at Travel with the Trio, LLC.
- The group has worked with me to negotiate a contract for the ENTIRE group. This includes a special set rate and included transportation.
- Groups are given priority status at the resort, so you might miss out on some VIP treatment.
- Groups are given priority room assignments, so if you book directly, you're likely getting a room that couldn't be sold to a group. It will be leftover inventory, probably in an undesirable location away from everyone else.
- Groups are given priority in terms of an oversold situation. If the hotel over sells, your group is protected but his reservation is not. You could be walked to another location.
Guests who do not book within the group contract unfortunately:
- Will not get the group rates.
- Will have to pay up front vs. payment plan.
- Will not receive any pre-departure, trip support or post-trip support from me.
- Unfortunately, I cannot assist with travel arrangements made outside of the group, nor can I assist in the event of an emergency.
- Note: Day pass sales are not available due to occupancy restrictions and will not be available to attend wedding events.
Travel Notice:
- Traveling abroad require a passport valid for six months beyond travel dates.
- This is a LAND ONLY PACKAGE, you are required to make your own flight arrangements. When making your own flight arrangements, you must pay close attention to dates. Airport transfer will still be provided.
- Shared transportation is included if you would like to schedule for private transportation please reach out to Travel with the Trio, LLC.
- At check-in, a credit card will be required for check-in to cover anticipated room incidentals.
- Electronic final itinerary will be provided 10 business days before travel, if not earlier.
- Room bedding is requested as we all as any other special request however, keep in mind Travel with the Trio, LLC can not make any guarantees on behalf of the resort/hotel.
- Making reservations for this package signifies your acceptance of the Terms and Conditions.
- Reservations must be made in your FULL NAME and DATE OF BIRTH as it appears on your passport along with passport. If you enter your name incorrectly, a name fee may apply.
- Airline seat assignments and luggage included are solely up to the airlines unless seat assignment was purchased.
- Late payment of $150 per person is required after the final payment date on your invoice.
- All late payment requests must be approved by management before the final payment deadline on your account and submitted in writing M- F no later during business hours of 9:00 am - 5:00 pm est. time.