Booking is open and Deposit includes initial deposit and current payments
Welcome to the Stanley and Gales Wedding
Hyatt Ziva Cancun
Cancun Mexico
August 6th-10th, 2024
Rooms Options Available (King or Double Beds):
Max occupancy in rooms are 2 adults and 2 kids or 3 adults and 1 kid. To add an infant (0-2) to the room you must request this prior to booking* There is no charge for infants but if it will put you over the max occupancy, you must request an exception by emailing Kallen@idotravelconcierge.com
Resort View Room
Ocean View Room
Ocean Front Room
Club Ocean Front King/Double
Swim Up Room King/Double
Tuquoize Ocean Front King/Double (Adults only building)
Turquoize Ocean Front Sky King (Adults only building)
Please note these rooms are by request only and are based on availability it may take 3-5 business days to confirm availability.
*Please note ALL rooms have a max of 3 adults and 1 child or 2 adults and 2 children (4 people max) (Hyatt Ziva Policy)*
Payment Schedule:
$300/400 Per Adult Feb 15th, 2024
$200/300 Per Adult March 15th, 2024
$200/300 Per Adult April 15th, 2024
$200/300 Per Adult May 15th, 2024
Trip Balance Due by June 15th, 2024 (FINAL PAYMENT)
All payments are due by 11:59PM Eastern Time. Payments from Feburary to May can be late, but there is a $25 Per Person Late Fee charge. The FINAL PAYMENT cannot be late. You must pay your balance by the 11:59PM Eastern Time on June 15th, 2024.
If you are sharing a room with someone and paying separately, You both must pay the deposit on the SAME DAY.
If you would like to avoid paying convenience fees, you may opt to use ZELLE. You must email and request this.
Itinerary (Tentative):
- August 6th, 2024: Arrive at CUN airport and take group transportation to resort. Welcome Reception Cocktail Event
- August 7th, 2024: Day at leisure and Rehearsal Dinner
- August 8th: Wedding Day
- August 9th: Day at Leisure
- August 10th: Return to CUN airport
Frequently Asked Questions:
Q: Can I book through another source and still attend the wedding?
A: No, at this time ALL bookings must be made through iDo Travel Concierge to be able to attend the wedding. You will not have a place at the wedding, any weekend events/activities, or the reception if you choose not to book with the couple's preferred Travel Planner.
Q: Do I have to book 4 nights? (updated 1/12/24)
A: At this time a percentage of rooms are contractually bound for a 4 night minimum as set by Hyatt Ziva Cancun. There is an option for 3 nights availble but it is limited. While the options are available on the site they are still available to book.
Q: Do I have to pay the convenience fee every time?
A: The convenience fee is split between the payments. No different than purchasing concert tickets, event ticklets, etc. there is a convenience fee. If you would like to avoid the convenience fee charges you may opt to pay by ZELLE to
kallen@idotravelconcierge.com
Q: Do I need a passport?
A: Yes. a passport book is required to travel internationally. You passport must have 6 months of validity past your last travel day. If you do not currently have a passport, I recommend that you apply to receive one no later than April 1st. 2024. At times, passports can take up to 13 weeks standard and 6-8 weeks for expedited passports.
Q: Are flights included?
A: No, flights will be on your own. You will provide your flight details no later than July 15th, 2024 by close of business.
Q: Do I have to purchase travel insurance
A: It is not mandatory to buy travel insurance but it is strongly recommended that you purchase a plan that includes the Cancel For Any Reason benefit.
Q: What if I want to add someone to my room later?
A: You change from a solo traveler room to a double occupancy room by simply emailing
Kallen@idotravelconcierge.com the person who is added to the room must pay up to the current amount the group has paid. So if the group has deposited and made the first payment they will have to do the same. You can also go from double occupancy to a triple occupancy room by the same process. Changing bedding is subject to hotel availabilty and is NOT guaranteed if you are going from a King to a Double bed room.
Q: What if the person I am rooming with cancels or cannot go?
A: You will either have to pay the single rate for the room or cancel your reservation along with the person that cannot go. If you have travel insurance with the cancel for any reason benefit you will be able to be reimbursed for any reason. At this time all reservations are non-transferable and non-refundable so you will not be able to swap anyone out for the person that cannot go. You will only receive credit for your portion of the room to use toward the single rate.
Q: I am rooming with someone but we are paying separately, Can this be done?
A: Yes! You must both deposit on the same day but you will list each other as roommates on the sign up form so you can be matched in a room together.
Q: What if the 15th doesn't work for me, Can I pay late?
A: Yes but only for payments that are NOT the FINAL payment date. You will be assessed a late fee of $25 Per Person.
Q: Can I use my status/World of Hyatt Number?
A: Travel Agents normally book through a 3rd party and this is not allowed to be added to the booking.