Cancellations with Vacation Protection Plan [VPP]:
Cancellation must be received by Vacation Express a minimum of 2 hours prior to the originally scheduled departure time as indicated in your travel documents or no later than 9AM local time of the hotel for hotel-only bookings. All applicable cancellation charges [does not include air, hotel or feature penalties] will be refunded in the form of Vacation Express travel certificates [VPP Voucher] as follows:

1. Vacation Express exclusive non-stop flight packages and hotel only packages will receive a VPP voucher for the cost of the package, less the VPP plan cost.
2. Scheduled-air packages will receive a VPP voucher for the cost of the hotel portion less the VPP plan cost along with the airline ticket numbers and be advised of the ticket cost. If you used the reduced deposit plan [RDP] for your booking you must have paid for your airline ticket, insurance and the cost of RDP in full in order to receive the airline ticket for future use. Travelers can use the cost of the airline ticket, less the airline change fee [up to $250 per ticket] to purchase a new ticket to:
   • The same Vacation Express destination on same carrier
   • A different Vacation Express destination on same carrier
   • Any destination that the issuing carrier serves. This option requires contacting the issuing airline directly for reservations. 

VPP Voucher Information:

• Vouchers are issued in the original names of the passengers on the booking at the time of cancellation.
• The vouchers are non-transferable and name changes will not be accepted.
• Passengers have one year from original date of travel to rebook and travel using their voucher toward another package to any Vacation Express destination.
• VPP can be repurchased when rebooking your vacation with the original VPP voucher, however your original voucher's expiration date will not change in the event you have to cancel your trip again.
• Under no circumstances does the VPP allow for a full or partial cash refund, nor can it be extended.
• Please check with your airline for their specific requirements. 

Cancellations with Vacation Protection Plan Plus [VPP+]:
Cancellation must be received by Vacation Express a minimum of 2 hours prior to the originally scheduled departure time as indicated in your travel documents or no later than 9AM local time of the hotel for hotel-only bookings. You will receive a refund for the full package price in the original form of payment less the VPP+ plan cost [does not include change fees or reduced deposit plan fees]. 

Cancellations with Vacation Protection Insurance [VPI]:
If you cancel or interrupt your vacation due to an unforeseen, covered reason listed in your policy, benefits will reimburse up to 100% of the cost of your trip for unused, prepaid non-refundable travel arrangements. Underwritten by Arch Insurance Company, NAIC #11150, under policy series LTP 2013 and endorsements thereto.