With the idea of creating a memorable experience for our guests, Seadust Cancun Family Resort allows each family member to design their vacation in their own way. Discover the additional services we offer which are sure to make your vacation relaxing and unforgettable.
BABYSITTING SERVICE - You’ll need to reserve one day in advance. Service charge: $20.00 USD per hour for one or two children. To request more information about this service, call the operator by dialing "0" from your suite.
LAUNDRY AND DRY CLEANING - To request this service, call the operator by dialing "0" from your suite and we will provide you with information on costs and delivery times.
CAR RENTAL - Each rental includes insurance, taxes and unlimited mileage. The size of the car varies from economy to vehicles for 15 people. For more information call extension 6575. Opening hours are 8:00 a.m. to 6:00 p.m.
PHARMACY - Located next to the Lobby Bar. For more information, please dial extension 6110. Opening hours are Monday to Sunday from 8:00 a.m. to 10:50 p.m.
MEDICAL SERVICE - The medical clinic is located next to the lobby. Consultations have an additional charge. For more information call the operator by dialing "0" from your suite. Opening hours are from 9:00 a.m. to 7:00 p.m.
SEADUST STORES -Located in the lobby. Here you can find souvenirs, food, drinks and beach items. For more information, dial extension 6695. Opening hours are from 7:00 a.m. to 9:00 p.m.
Cancellations received before November 22, 2023 have no penalty.
Cancellations on or after November 23, 2023 will incur 100% penalty. Cancel for free up to 31 days prior to arrival. 100 percent penalty in cancelled within 24 hours prior to arrival. No shows or late cancellations will be charged 100 percent of the booking and no refunds will apply.
Payment Deadline:
Payment Process:
Consequences of Late Payment:
First Reminder: If payment is not received by the deadline, a reminder email will be sent to the guest. This email will include the new payment deadline and any additional instructions. A late fee of $100. will be charged to your account and must be paid with your balance.
Second Reminder: If payment is still not received by the extended deadline, a second reminder will be sent, indicating that the reservation is at risk of cancellation. A late fee of $100. will be charged to your account and must be paid with your balance.
Cancellation: If payment is not received by the final deadline specified in the second reminder, the reservation will be automatically canceled. The guest will be notified of the cancellation via email, and any previously paid amounts (if applicable) may be forfeited according to the cancellation policy.
Rebooking:
Exceptions:
These spacious standard rooms offer guests style and comfort with one king bed or two double beds and a private balcony.
View | Resort View |
---|---|
Sq. Ft. | 592 |
Max Occupancy | 4 |
Bedding | King or Double |
Spacious and convenient for the whole family, these suites offer two double beds in the main space, and a separate area with bunk beds including three single beds and partial views of the sea from the private balcony.
View | Partial Sea View |
---|---|
Sq. Ft. | 592 |
Max Occupancy | 5 |
Bedding | King or Double |
These blissful suites offer one king bed or two double beds, incredible seafront views, luxurious amenities and a private outdoor hot tub.
MAXIMUM OCCUPANCY: 2 adults
View | Seafront View |
---|---|
Sq. Ft. | 645 |
Max Occupancy | 4 |
Bedding | King or Double |
Situated in a special section, this splendid suite offers partial ocean views from the balcony, one king bed or two double beds, luxe amenities and a private hot tub inside the suite.
View | Partial Ocean |
---|---|
Sq. Ft. | 592 |
Max Occupancy | 4 |
Bedding | King or Double |
With a king bed and emblematic sunsets from the expansive balcony, these sublime suites offer scenic views of the lagoon and luscious mangrove jungle.
View | Lagoon or Jungle View |
---|---|
Sq. Ft. | 663 |
Max Occupancy | 4 |
Bedding | King |
These blissful suites offer one king bed or two double beds, incredible seafront views, luxurious amenities and a private outdoor hot tub.
MAXIMUM OCCUPANCY: 2 adults
View | Seafront View |
---|---|
Sq. Ft. | 645 |
Max Occupancy | 4 |
Bedding | King or Double |