TERMS AND CONDITIONS
CONSENT TO TERMS AND
CONDITIONS - Access to and use of the services of Violet Clover Consulting,
LLC dba Violet Clover Travel Group (“Violet Clover Travel Group” and/or “our”)
and our website is subject to acceptance of these terms and conditions
(“Terms and Conditions”). By accessing, using or obtaining any content,
products, or services through our offices or through our website, you, the
purchaser and/or traveler (“Customer” and “passenger” and “you/your”) agree to
be legally bound by these terms. PLEASE
READ THE TERMS BEFORE USING THIS WEBSITE.
RESERVATIONS - A deposit along with a completed registration form is
required for all new reservations with Violet Clover Travel Group.
PAYMENT METHODS -
Credit Card and Debit Cards are the only accepted payment method. Payments are
made online via your personal invoice. Payments can be made by phone; there is
a $10 credit card processing fee for this service.
MONTHLY PAYMENTS -
A minimum monthly payment installment must be received to keep your reservation
active. The amount of the minimum monthly payment installment will be provided
on the initial invoice.
LATE OR MISSED MONTHLY PAYMENTS - If a monthly payment cannot be made by the date stated on the
invoice, the traveler should email firstname.lastname@example.org
as soon as possible, so we are aware of the situation. A specific date of when
you can make the payment must be included in the email; otherwise, your
reservation may be canceled.
FINAL PAYMENTS - The
final payment due date will be clearly marked on your invoice. It is the
responsibility of the traveler to make the final payment before or by the due
date. Failure to make the final payment by the stated due date will result in a
$25 per person late fee being added to your invoice. All reservations that are
not paid in full 15 days past the final payment date will be automatically
canceled and all previous payments will be forfeited.
CANCELLATIONS - All
cancellations must be submitted in writing and emailed to email@example.com.
There is a $100 per person fee to initiate any cancellations – with or without
insurance. Unfortunately, without the purchase of trip insurance, all payments
are non-refundable and non-transferable. The best way to guard yourselves
against any unforeseen circumstances is by purchasing trip insurance.
If multiple people are on a reservation and one person needs
to cancel, the trip will need to be rebooked and will be requoted at the
current rate. This may mean an increase in the rate for those that are
remaining on the reservation. It is the
responsibility of the travelers within the same reservation to ensure payments
are being made.
- All requests to make changes to a reservation must be made in writing and
emailed to firstname.lastname@example.org. There is a $150 per reservation
fee to research any changes to your reservation after booking. Examples of a change request that will incur
a change fee include, but not limited to, the following requests: 1. Room type;
2. Hotel change; 3. Flight change; 4. Cabin change on airline (i.e moving from
coach to another class of service); 5. Changing dates of travel; 6. Adding
passengers to reservations; 7. Removing passengers from reservations.
- It is the responsibility of each Customer to obtain and carry a valid
passport, visa(s), and all other documents required by applicable government
regulations. The name, date of birth and gender that appears on the passport
must exactly match the same such data that is listed on booking records. Violet
Clover Travel Group strongly recommends that you consider that certain countries
will not admit a passenger, if their passport expires within six (6) months of
the date of entry.
Non-United States citizens may require additional
When you receive all travel documents, it is the sole
responsibility of the customer to review and verify all information. Contact
Violet Clover Travel Group immediately if changes or corrections are required.
INDIVIDUAL ENTRY AND
EXIT REQUIREMENTS - Each foreign country holds different views of past
criminal offenses, whether within or outside of their boundaries. If you have a
current or past offense, and you are unsure how the country you are traveling
to (or through) views that offense, please contact that country directly for
entry and exit requirements. (Details can be found at http://travel.state.gov) We feel it is an
invasion of privacy for any member of our staff to make such an inquiry.
REQUIREMENTS - Each Customer is responsible to make certain to have the
proper immunizations and required documentation of such immunizations before
travel and to make the necessary accommodations for security rules imposed by
government authorities. Violet Clover Travel Group shall not assume
responsibility for the accuracy of health requirements or vaccination and/or
documentation prior to departure or upon landing at the final destination. If
you are concerned about taking any medications or receiving certain
inoculations, check with your health practitioner BEFORE booking.
Check the USA State Department Web site http://travel.state.gov, for relevant
information relating to travel to specific destinations, and the USA Centers
for Disease Control http://wwwnc.cdc.gov/travel/
relating to health issues.
RISKS / SAFETY - Travel
to certain destinations may involve greater risk than others. Violet Clover
Travel Group urges customers to remain informed daily as to current news
events, as well as to review travel prohibitions, warnings, announcements and
advisories issued by the United States Government prior to booking travel to
international destinations. Information on conditions in various countries and
the level of risk associated with travel to particular international
destinations can be found at, http://travel.state.gov
BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS,
VIOLET CLOVER TRAVEL GROUP DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH
POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE LIABLE FOR COSTS,
DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. CUSTOMER’S
PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT CUSTOMER’S OWN RISK.
ASSUMED RISK / HOLD
HARMLESS STATEMENT- Travel has its own inherent risks, and the traveler
acknowledges such risks exist, up to and including death. The traveler agrees
to hold Violet Clover Travel Group, its employees and agents harmless should
illness, accident or death occur.
Violet Clover Travel Group assumes no responsibility and
will not be held liable for any personal injury, property damage, or other
loss, accident, delay, inconvenience, or irregularity by reason of (1) any
wrongful or negligent acts or omissions on the part of its suppliers, (2) any
wrongful, negligent, or unauthorized acts or omissions on the part of any
employee of these suppliers, (3) any defect in or failure of any vehicle,
equipment or instrumentality owned, operated, or used by any of these
suppliers, or (4) any wrongful or negligent acts or omissions on the part of
any other party not under the control, direct or otherwise, of Violet Clover
Travel Group , or (5) acts of God.
The traveler agrees for him/herself, his/her heirs and
assigns, executors and administrators to hold harmless and release Violet
Clover Travel Group or any other sponsoring organization(s) and/or
subsidiaries, affiliates, officers, representatives or successors (released
parties”) from any and all losses, causes of action, liabilities, indirectly
from participation in connection with hosted group trips and/or the condition of
the property, facilities or equipment used for hosted group trips, regardless
of when, where or how such claim may arise and regardless of whether caused by
the disappearance of negligence of the Released Parties or otherwise,
including, without limitation. Claims relating to (i) any theft, loss or
disappearance of property, (ii) bodily injury (fatal or non-fatal) and (iii)
RESPONSIBILITY AND DISCLOSURE - Violet Clover Travel Group acts solely as a
booking agent for disclosed principal supplier cruise lines, hotels, airlines,
air charters, bus companies, ground transportation, boat purveyors or owners,
and other independent contractors providing accommodations, transportation,
and/or other services (“supplier(s)”) and is not the source or provider of the
travel services. Each of these supplier companies is an independent entity with
its own management and is not subject to the control of Violet Clover Travel
Group. Customer is advised that the suppliers whose names appear in travel
documentation are those responsible for providing the travel services
purchased, and consents to the use of those suppliers, and understands and
agrees each supplier’s Terms and Conditions are contained in printed form and
are set forth on their respective Web sites, which govern the transaction. All
bookings are accepted by Violet Clover Travel Group as agent for the travel
suppliers on your itinerary. The transportation, accommodations and other
services provided by the identified sea, ground, and air operator suppliers
offered are subject to the terms and conditions contained in the tickets,
exchange orders or vouchers issued by them and/or their suppliers, including
Terms and Conditions on their respective Web sites. BECAUSE VIOLET CLOVER
TRAVEL GROUP ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS AND DOES NOT HAVE
THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND
SUPPLIERS, YOU AGREE VIOLET CLOVER TRAVEL GROUP IS NOT LIABLE FOR ANY PERSONAL
INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. VIOLET CLOVER
TRAVEL GROUP HEREBY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT,
TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR
ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, IN
CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER
BOOKING THROUGH VIOLET CLOVER TRAVEL GROUP ’S OFFICE OR THROUGH THIS WEB SITE,
INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY,
LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT,
NEGLIGENCE, WILFUL ACTS, OMISSIONS OR OTHERWISE OF SUCH SUPPLIER, OR OF ANY
SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES,
INCLUDING, WITHOUT LIMITATION, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR
INADEQUATE DELIVERY OF SERVICES, FUEL INCREASES, AND OTHER MATTERS OUTSIDE OF
VIOLET CLOVER TRAVEL GROUP ’S CONTROL, AND YOU HEREBY EXONERATE VIOLET CLOVER
TRAVEL GROUP FROM ANY LIABILITY WITH RESPECT TO THE SAME.
FORCE MAJEURE - “Force
Majeure” means, in relation to Violet Clover Travel Group , any circumstances
beyond the reasonable control of Violet Clover Travel Group , (including, but
without limitation, acts of God, explosion, flood, tempest, forceful wind, fire
or accident, war or threat of war declared or undeclared, acts of terrorism,
sabotage, insurrection, riots, strikes, civil disturbance, requisition,
sickness, epidemic, COVID-19, any other named viruses / pandemic, quarantine,
government intervention, weather conditions, defects in machinery and vehicles,
delay, wildlife, or other untoward occurrences).
If Violet Clover Travel Group, and/or any of its travel
suppliers, are affected by Force Majeure, they shall be entitled to, and may in
their sole and absolute discretion, vary or cancel any itinerary or arrangement
in relation to the trip.
- Without appropriate travel insurance, Customer understands and agrees that if
Customer cancels or interrupts Customer’s travel for any reason, portions of
the trip/tour will not be refunded and Violet Clover Travel Group ’s and travel
suppliers cancellation penalties will apply resulting in the loss of monies up
to the full cost of Customer’s travel booking and related costs. The purchase
of travel insurance is not required to purchase any other product or service
offered by Violet Clover Travel Group. However, it is strongly suggested. Employees
of Violet Clover Travel Group are not qualified or authorized to: answer
technical questions about benefits, exclusions, and conditions of any of the
insurance offered, nor evaluate the adequacy of the prospective insured’s
existing insurance coverage. An additional charge applies for travel insurance
ADDITIONAL TERMS AND
CONDITIONS FOR VIOLET CLOVER TRAVEL GROUP HOSTED GROUP TRAVEL
ACTIVITY LEVEL AND GENERAL FITNESS - The activity levels for all
Violet Clover Travel Group hosted group trips require walking and other
physical exertion. On some tour days, between walking tours and personal
exploration, participants can expect to walk 2-3 miles over the course of a
day. Travelers are required to manage their personal belongings without
assistance. For these reasons, our hosted tours are not suitable for anyone
physically challenged, anyone who is walking impaired, or anyone who is a slow
walker who cannot keep up with the pace of the group.
ROOMMATE MATCHING - Violet Clover Travel Group will attempt to
arrange a roommate for any traveler upon request.
After final payment, no changes can
be made to the room type (double or single occupancy).
Violet Clover Travel Group will
request 2 beds and non-smoking rooms, for all shared rooms, although hotel
requests are not guaranteed.
During the hosted trip, a
room-sharing traveler who wishes to make a change in their rooming situation is
responsible to make their own arrangements, and to pay for a separate room if
single accommodations are desired.
ARRIVAL - Travelers arriving by air are responsible for allowing
enough time to deplane, gather luggage and travel to the designated meeting
location to join the group trip. Violet Clover Travel Group will not delay the
departure of the group for travelers arriving after the designated start time
as listed in the individual itineraries.
Travelers are required to provide
Violet Clover Travel Group with their flight arrangements no later than the 45
days prior to the tour. Travelers are also required to notify us in the event
the airline should change the arrival or departure time of a flight.
TRANSFERS - If scheduled transfers are provided during a group
trip, travelers who elect to take alternate transportation to the hotel, for
any reason, will not be reimbursed for the transfer expense incurred.
DELAYS - Travelers who are delayed for whatever reason are
responsible for notifying Violet Clover Travel Group of their situation and to
communicate regularly with us as to their anticipated arrival time. Delayed
travelers are responsible for joining the group as soon as possible and at
their own expense if their arrival occurs after the last scheduled transfer.
MEDICAL HISTORY FORM - Information about medications, dietary,
emergency contact, etc. is required to be submitted no later than the Final
Payment due date. This information is held in confidence and is only used in
case of an emergency.
If the traveler's medical
information is not received by 30 days before travel, the traveler will not
receive Final Travel Information until the information is provided.
ITINERARY CHANGES - Itineraries are subject to change. In the event
there is an itinerary change, comparable lodging, meals and activities will be
CANCELLATION OF HOSTED GROUP TRAVEL - On rare occasions, Violet
Clover Travel Group must cancel a tour, either because there are not enough
travelers to operate the tour if travel arrangements are booked under a group
booking that requires a minimum number of travelers, or for other events
outside the control of Violet Clover Travel Group. Violet Clover Travel
Group will cancel tours due to lack of travelers prior to final invoicing
however, Violet Clover Travel Group reserves the right to cancel any tour at
any time up to the day of departure, due to no fault of our own.
In the event of a cancellation by
Violet Clover Travel Group, all monies paid to Violet Clover Travel Group for
the canceled tour will be promptly refunded to the traveler. Violet Clover
Travel Group is not responsible for any penalties imposed by the airlines.
INVOLUNTARY / VOLUNTARY DEPARTURE FROM A HOSTED GROUP TRIP IN PROGRESS
- Violet Clover Travel Group reserves the right to remove any traveler from
group trip should the Violet Clover Travel Group representative(s) determine
that the traveler cannot meet the physical requirements of the group travel as
stated in the itinerary or is disruptive to the tour time schedule or is
adversely affecting the overall group dynamics. In the event a traveler is
removed from a group trip, Violet Clover Travel Group will not refund any
monies. Transportation costs to return home, airline penalties, and any other
expenses will be the responsibility of the traveler.
If a traveler voluntarily chooses
to leave a group trip prior to its scheduled conclusion, Violet Clover Travel
Group will not refund any monies for the unused portion of the travel
arrangements. Transportation costs from the group trip departure point to the
airport, airline penalties, and any other expenses will be the responsibility
of the traveler.
USE OF THIRD PARTY OPERATORS - Some Violet Clover Travel Group
trips, as noted in the itinerary, are scheduled with tour operators who sell
their tours to the public. The traveler acknowledges that other groups and/or
individuals may be a part of the same tour.
UNLESS SET FORTH IN WRITING, AIRLINE RESERVATIONS ARE NOT INCLUDED IN
YOUR TRAVEL PLANS. In such event, it is the Customer’s responsibility to
make appropriate air arrangements, as well as transportation to and from the
destination where the travel booking originates and returns. Violet Clover
Travel Group shall not assume any responsibility for any air and/or ground
schedule changes. In rare instances, upon departure from a country, certain
departure taxes must be paid in cash only, and may vary in price. Due to
enhanced security, it is strongly recommended that you check in a minimum of 2
hours prior to scheduled departure for domestic flights and 3 hours prior to
scheduled departure time for international flights. Reconfirm flight times at
least 24 hours prior to scheduled departure time for domestic flights, and 72 hours
prior for international flights. Failure to use a reservation may result in
automatic cancellation of all continuing and return flights, as well as
forfeiture of airfares.
RESERVATION OF RIGHTS: CHANGES TO THESE TERMS - We reserve the
right, in our sole discretion, to change these Terms at any time. Updated
versions of the Terms will be posted here on this website and are effective
immediately on posting. Please check frequently, especially before you use this
website, to see if these Terms changed. Use of the website after any changes to
the Terms constitutes your consent to the changes
PHOTOGRAPHS/VIDEOS - Violet Clover Travel Group reserves the right
to use any photograph/video taken at any event or during any travel activity,
without the express written permission of those included within the
photograph/video. Violet Clover Travel Group may use the photograph/video in
publications or other media material produced, used or contracted by Violet
Clover Travel Group, including but not limited to: brochures, invitations,
books, newspapers, magazines, television, websites, etc. Any person desiring
not to have their photo taken or distributed must contact Violet Clover Travel
Group in writing at 1446 Winged Foot Drive, Brunswick, Ohio 44212 of his/her
intentions and include a photograph.
all times your information will be treated in accordance with Violet Clover
Agreement and can be viewed at: https://www.violetclovertravelgroup.com/privacy-policy/
APPLICABLE LAW - The
laws of the State of Ohio, USA, govern these Terms and Conditions. You hereby
consent to the exclusive jurisdiction and venue of courts in Medina County,
Ohio, USA, in all disputes arising out of or relating to travel bookings with
Violet Clover Travel Group, including the use of the Violet Clover Travel Group
Web site. Use of the Violet Clover Travel Group Web site is unauthorized in any
jurisdiction that does not give effect to all provisions of these terms and
conditions, including, without limitation, this paragraph.
If any part of these Terms and Conditions is determined to
be invalid or unenforceable pursuant to applicable law including, but not
limited to, the warranty disclaimers and liability limitations set forth above,
then the invalid or unenforceable provision will be deemed superseded by a
valid, enforceable provision that most closely matches the intent of the original
provision and agreement shall continue in effect.
These Terms and Conditions (and any other terms and
conditions referenced herein) constitute the entire agreement between the
Customer and Violet Clover Travel Group with respect to travel bookings
made with Violet Clover Travel Group by any means accessing such
information, including its’ Web site, and it supersedes all prior or
contemporaneous communications and proposals, whether electronic, oral, or
written, between Customer and Violet Clover Travel Group with respect to
communications with Violet Clover Travel Group , including the Violet Clover
Travel Group Web site. A printed version of this agreement and of any
notice given in electronic form shall be admissible in judicial or administrative
proceedings based upon or relating to these Terms and Conditions to the same
extent and subject to the same conditions as other business documents and
records originally generated and maintained in printed form.
Any rights not expressly granted herein are reserved.
updated: June 28, 2020