REFUNDS, CHARGEBACKS, AND ADJUSTMENTS

• You will deliver to Agency in writing any claim for refund or adjustment.

• Full details and proof of payment documentation must accompany all claims.

• You will not be entitled to a refund if you change or cancel your travel plans after (1) a confirmation of the booking (Deposit); or (2) payment for a booking (Final Payment).

• Refunds are not allowed on deposits.

• You waive any right to a chargeback in case of cancellation (except for fraud), including any force majeure event (as described below).

• If you attempt a chargeback, reverse charge, or recollection of a payment already made without Agency’s authorization, Agency reserves the right to charge you additional costs, fees, and expenses associated with such chargeback, reverse charge, or recollection, including without limitation attorney’s fees and legal costs.

CREDIT / DEBIT CARD PAYMENT AUTHORIZATION

• By submitting your credit or debit card, you authorize Agency (or our agents) to charge such card for Services as of the payment date agreed between us.
• You authorize Agency (or our agents) to credit any amounts that have been charged in error.
• You are responsible for all amounts, including any associated costs of recovery:
  • If you close the credit or debit card account you provide to Agency;
  • If you charge back any fees that were validly charged under this Agreement;
  • If your credit or debit card expires; or
  • If you have provided an incorrect account number or have insufficient funds at any time (including declinations of validity charged amounts).
• In any such event, you agree Agency is entitled to withhold all Services until you satisfy all payment deficiencies.
• Agency has no obligation to refund any amounts previously paid by you as a result of suspension or termination of Services.
• You confirm that:
  • You are authorized to act on behalf of you and all travelers on the same booking.
  • You are an authorized user of this credit or debit card; and
  • You will not dispute any payment of fees under this Agreement.
• Terms and Conditions