Terms & Conditions

We are P.A.K. 4 A Diamond Road and are eager to help you with your travel needs. Please get familiar with our Terms & Conditions. 

The following terms and conditions apply to any trip booked with P.A.K. 4 A Diamond Road  (hereinafter referred to as “PAK4ADR” “our” “us”).  By booking a trip with PAK4ADR you (hereinafter referred to as, “you” “your” or “traveler”) acknowledge that you (i) are 21 years of age or older, (ii) understand and accept these terms and conditions (the “Terms and Conditions”) and (iii) are entering into a legally binding relationship with PAK4ADR.

Price Policy

All trip prices are as posted on the PAK4ADR website at the time of booking and do not include airfare.  Trips are priced per person, based on shared occupancy. Single rooms might be accessible at an extra expense and the costs will be recorded where relevant. Prior to booking, prices are subject to change without notice.  If you are using our payment plan option, you must submit a non-refundable, non-transferable, per person deposit (equivalent to the first month’s installment payment or other amount determined by PAK4ADR in its sole discretion) at the time of booking to reserve your space.

Payment Schedule 

Traveler understands and agrees to satisfy their balance in full by the final payment due date outlined on their invoice. Should Traveler fail to submit payment by the specified final  due date, a $25 late fee will be assessed per day until payment in full is received.

If Traveler fails to submit payment in full by two (2) weeks prior to the date of arrival, PAK4ADR reserves the right to cancel the booking and retain 100% of funds paid.

PAK4ADR will notify Traveler in writing of the date & frequency of the scheduled payments.

Credit Card Payment/Processing

PAK4ADR uses a third-party credit card processing company to provide Traveler with a convenient way of submitting payment. Traveler agrees to update Company’s records in the event that Travelers credit/debit card/bank account is closed, expires, or is no longer active for whatever reason. Traveler may contact PAK4ADR directly to provide updated payment information: pak.4adiamondroad@gmail.com

Declined Payment

In the event that payment is attempted by PAK4ADR and is subsequently declined, Company will provide Traveler with a courtesy email notifying Traveler of the declined payment method. If the past due payment is not paid within three (3) days of its due date, there will be a $50 late fee assessed for that interval’s payment.

If payment has not been submitted within seven (7) days of the first payment attempt, PAK4ADR will cancel the Travelers booking and & retain all paid funds.

Refunds

All payments made to PAK4ADR are non-refundable and non-transferable. This is due to contractual agreements with hotels, airlines, transportation providers, and other vendors that do not allow refunds to be issued.

Unless otherwise advised, refunds may only be available if your trip includes travel insurance arranged by PAK4ADR. Any travel insurance purchased independently by the Traveler must be handled directly between the Traveler and the third-party insurance provider.

Payment Disputes

Traveler agrees to not file a payment dispute or chargeback through their bank/financial institution and to instead utilize her travel insurance in the event that she can no longer attend the planned trip.

Traveler agrees to not file a chargeback in violation of PAK4ADR’s Refund Policy. In the event that a chargeback is requested and/or processed, Traveler agrees to repay PAK4ADR for the full amount and be responsible for any fees incurred in recouping payment, including attorney’s fees.

Passport and Travel Documents

Traveler is responsible for securing a valid passport. Upon signing up to attend a planned trip, Traveler will send via e-mail a photocopy of their passport, displaying the expiration date. Ninety (90) days prior to the Date of Arrival, Traveler will send an updated copy of their passport.

Some destination countries require a tourist visa to be secured before entering the country. Traveler understands that it is their responsibility to secure the visa and will do so at the time of purchasing Traveler’s airline ticket(s).

If a visa is required for your planned trip, Traveler agrees to purchase their airline ticket and obtain a visa within thirty (30) days of booking their trip.

It is the responsibility of the Traveler to ensure that there are adequate amounts of passport and visa pages within their passport booklet, in accordance with the requirements of the planned trip destination. PAK4ADR will not be liable in the event that Traveler fails to ensure that Traveler’s travel documents are in order.

Travel Insurance

Each Traveler is required to purchase a travel insurance policy within fourteen (14) days of booking their planned trip. The insurance policy must include a minimum of $100,000 of coverage and should cover emergency transportation/evacuation and trip cancellation in the amount of the planned trip costs, at minimum. Traveler will provide PAK4ADR with a digital copy of their travel insurance policy within fourteen (14) days of booking their planned trip.

PAK4ADR  may include travel insurance with your planned trip. 

Purchase of Airline Tickets

Traveler is responsible for purchasing their airline ticket to the origination city of the planned trip. PAK4ADR is not responsible for any delays caused by the airline, missed flights due to Traveler error, or otherwise.

Traveler agrees to purchase their airline ticket as soon as possible, no later than 120 days prior to the Date of Arrival. Traveler will provide PAK4ADR with a digital copy of their airline reservation 120 days prior to the Date of Arrival.

One (1) week prior to the Date of Arrival, Traveler will provide an updated digital copy of their travel itinerary to PAK4ADR. 

In the event that Traveler arrives prior to the planned trip Date of Arrival, transportation from the airport will not be provided by PAK4ADR. PAK4ADR will provide Traveler with a window of time (based on local time) during which transportation will be provided.

Covid-19

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and people with underlying medical conditions are especially vulnerable. 

By booking a trip with P.A.K. 4 A Diamond Road, you voluntarily assume all risks related to exposure to COVID-19. P.A.K. 4 A Diamond Road  will not be held responsible or liable if you or your party get Covid-19. 

We recommend getting Travel Insurance that covers Covid-19.

Alcohol + Substance Abuse

P.A.K. 4 A Diamond Road does not, under any circumstances, accept responsibility for any damages that result to yourself or anyone else due to the consumption of alcoholic beverages or any other substances. We cannot take any responsibility for the effect drinks or other substances  may have on people.

As such, we do not accept liability for any loss, damage, death, or inconvenience that abusing alcohol or other substances may cause you.