• Trip Interruption: Up to total Trip cost reimbursement if you must start your vacation late or need to come home early due to illness, injury and more.
• Baggage: Up to $1,500 if your stuff is lost, stolen or damaged, and up to $500 reimbursement if you have to buy necessary items while your bags are delayed 24+ hours
• Medical: Up to $10,000 if you get sick or injured on your vacation
• Emergency Evacuation: Up to $30,000 for emergency medical evacuation and repatriation (services provided by Live Travel)

It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. 100% of your gratuities are distributed to the crew who you interact with, such as your stateroom attendants, dining and culinary services staff, as well as other members of the onboard team who work behind the scenes to enhance your overall cruise experience. Applying this charge automatically streamlines the recognition process and ensures our crew will share in your generosity.   

To help you plan, we have provided the recommended onboard gratuities guidelines.

• Standard Staterooms: $16.00 USD per person, per day

• Suite Staterooms: $18.00 USD per person, per day

You may pay this daily gratuity in two different ways:

Pre-Pay

Gratuities can be added at the time of booking or anytime up to the sail date. Guests who booked directly with Carnival may add their pre-paid gratuities on Carnival.com. If a guest booked with a travel agent, they may contact their travel professional to add pre-paid gratuities to their booking. Prepaid gratuities are reflected in the 'Miscellaneous Charge' field on the confirmation and in the guest's E-Documents. 

Sail & Sign®

If guests have not pre-paid their gratuities, the recommended, per person, amount will be posted to their Sail & Sign account on the second to last day of the cruise. Should a guest not be satisfied with the service they receive, they can contact the Guest Services desk while on board. This will allow us to address their concerns in a timely and appropriate fashion. At the discretion of the guest, gratuities may be adjusted after they have been posted on the guest's account, while on board. Gratuities, as posted on a guest's Sail & Sign account, will be considered final after a guest disembarks and no changes will be made after the cruise.

Additional Information

• Gratuities are assessed on all guests, with the exception of children under the age of 2.
• Gratuities apply regardless of the dining options selected, such as eating at the casual dining restaurant or open seating dining.
• For beverage purchases, an 18% service charge will be added to the bill.
• An 18% service charge will be added to the reservation fee the Chef’s Table and Bonsai Teppanyaki as well as the nominal à la carte fee at Bonsai Sushi, Emeril’s Bistro, Guy’s Pig & Anchor Smokehouse | Brewhouse and Seafood Shack; additional gratuities can be added at the guest's discretion.
• A gratuity may be extended to room service staff as service is rendered.

Thank you for your generous recognition of our onboard team. Our crew works hard to provide you with a great vacation and takes pride in being part of the best team in the cruise industry.

U.S. Citizens 

Proper travel documentation is required at embarkation and throughout the cruise. Even though a guest has completed registration using Online Check-in, it is still the responsibility of the guest to present the required travel documents at the time of embarkation. Guests should check with their travel agent and/or government authority to determine the travel documents necessary for each port of call. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. Carnival assumes no responsibility for advising guests of proper travel documentation.

Except where it is a mandatory requirement, Carnival highly recommends that all guests travel with a passport book. The passport book must be valid for at least six months beyond the completion of travel. This will enhance the debarkation experience as delays may be expected upon return to the United States for those without one. Additionally, this will enable guests to fly from the United States to meet their ship at a foreign port should they miss their scheduled port of embarkation and allow guests who must disembark the ship before their cruise ends, due to an emergency, to fly back to the United States without significant delays and complications.

U.S. Domestic Cruises

For certain cruises that begin and end in the same U.S port, the following WHTI-compliant documents are acceptable for cruise travel (please see below for travel document requirements for voyages visiting Colombia, Greenland and Panama). *

• U.S. Passport Book (valid for at least six months beyond the completion of travel)
• U.S. Passport Card (valid for at least six months beyond the completion of travel)
• State Enhanced Driver's License
• Certificate of U.S. Naturalization
• Native American Indian Card
• U.S.-born citizens may also use a birth certificate (issued by a government agency or Department of Health and Vital Statistics) and accompanied by government-issued photo ID; a Mobile/Digital version of a photo ID is not an acceptable form of identification.

* Travel document exceptions for U.S. domestic cruises that begin and end in the same U.S. homeport, calling on the following ports of call:

• Colombia - mandatory requirement for passport book or card (valid for at least six months beyond the completion of travel).
• Greenland - mandatory requirement for passport book (valid for at least six months beyond the completion of travel).
• Panama - passport book (valid for at least six months beyond the completion of travel) required for guests who wish to go ashore in Panama. Guests using another form of WHTI-compliant document to sail must remain on board when the ship visits Panama.

* Travel document exceptions for U.S. domestic cruises that begin and end in different U.S. homeports: Mandatory requirement for passport book or passport card (valid for at least six months beyond the completion of travel).

Names on Travel Documentation

It is important that the guest's full name (first name and last name) on the cruise and airline tickets be the same as the guest's unexpired, government-issued photo ID that will be used for travel identification. In the event of a different name on the cruise/airline ticket and the guest's photo ID because of a marriage, divorce or a legal name change, documentation (original or clear, legible copy) supporting this change is required at embarkation, such as a marriage certificate, marriage license or legal name change court document. Failure to bring documentation bridging the name differences could result in denial of boarding.

Note: For guests about to or recently married, we strongly recommend that, if the unexpired government-issued photo ID is in the maiden name, the cruise booking be made in the maiden name (do not include the married name).  If the reservation was made in the married name, but the unexpired government-issued photo ID is in the maiden name, documentation (original or clear, legible copy) supporting this change is required at embarkation, such as a marriage certificate or marriage license. Failure to bring documentation bridging the name differences could result in denial of boarding. 

Traveling with Minors

When traveling with a minor where one parent or both parents or legal guardians are not cruising, we strongly recommend bringing an original, signed letter from the absent parent(s) or legal guardians authorizing the minor to travel with you. If there is no second parent with legal claims to the minor (due to sole custody, deceased, etc.) other relevant paperwork, such as a court decision, death certificate, birth certificate naming only one parent, would be useful to bring in place of a signed letter. This will expedite processing by the Department of Homeland Security. 

Citizens of U.S. Territories and Commonwealth

Guests will follow the same travel documentation requirements. U.S. Territories and Commonwealth include: Puerto Rico, Guam and the U.S. Virgin Islands (St. Thomas, St. Croix and St. John), America Samoa, Swains Island and the Commonwealth of the Northern Mariana Islands.

U.S. Passport Book

U.S. citizens may present a valid, unexpired U.S. passport book when traveling via air, land, or sea. The passport book must be valid for at least six months beyond the completion of travel.  

Guests may apply for passports at passport-acceptance facilities nationwide. For information about U.S. Passports, visit www.travel.state.gov. 

Expedited passport services are also offered by VisaCentral. For more information, visit www.visacentral.com/carnival or call 877-559-4875 and identify yourself as a Carnival Cruise Line guest and mention ‘Carnival Account 75020’ for discounted rates on VisaCentral service fees. 

The U.S. Passport Card

The passport card cannot be used to travel by air outside the United States.

U.S. citizens may present a limited-use, wallet-size passport card. The passport card will only be valid for land and sea travel between the United States and Canada, Mexico, the Caribbean region, and Bermuda.

State Enhanced Driver's License (EDL)

The State Enhanced Driver's License (EDL) cannot be used to travel by air outside the United States.

Several states are working with the Department of Homeland Security to develop an EDL for U.S. citizens residing in their states. This document will denote both citizenship and identity and will facilitate the entry process at land and seaports of entry. The words ‘Enhanced Driver's License’ as well as the American flag will appear on the license. The following states issue this type of WHTI-compliant document: Michigan, Minnesota, New York, Vermont, and Washington.  

A driver's license with a gold circle with star cutout in the right upper corner is a Real ID driver's license; it is not an Enhanced Driver's license and cannot be used as proof of citizenship but can be used as picture identification. A Mobile/Digital version of an EDL is not an acceptable form of travel documentation.

Original Certificate of U.S. Naturalization and a Government-Issued Photo ID

The Certificate of U.S. Naturalization (form N-550 or N-570) is a document issued by the U.S. government (USCIS) as proof of a foreign-born person who has obtained U.S. citizenship through naturalization (a legal process of obtaining a new nationality). Photocopies of the original document are unacceptable. A Mobile/Digital version of a photo ID is not an acceptable form of identification.

Native American Indians

These cards cannot be used to travel by air outside the United States.

• Form I-872 American Indian Card
• Enhanced Tribal Card (when available)

Traveling with a Birth Certificate AND Photo Identification

Birth Certificate Information

The following are acceptable:

• An original or copy of a birth certificate issued by a government agency (state/county/city) or the Department of Health and Vital Statistics
• A clear, legible copy (photocopy) of a birth certificate that was originally issued by a government agency (state/county/city) or the Department of Health and Vital Statistics. The copy does not need to be notarized or certified.
• Birth Certificate Card
• A Consular Report of Birth Abroad
• Internationally adopted children (under the age of 18): If the adoptive parent was not issued a birth certificate, we will accept as proof of citizenship, a Certificate of Citizenship by the U.S. and adoption paperwork. A Certificate of Citizenship is issued by the U.S. once the adoption is finalized.
• Guests may obtain a copy of a birth certificate by contacting: The Department of Health and Vital Statistics at: www.vitalchek.com. If the guest has laminated their birth certificate, it is acceptable.

Birth certificates from Puerto Rico issued prior to July 1, 2010, are not valid forms of proof of citizenship and are not accepted by U.S. Customs and Border Protection. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo ID with a validated birth certificate issued after July 1, 2010.

AND

Photo Identification

An unexpired government-issued photo ID is required of all guests 16 years of age and older. A Mobile/Digital version of a photo ID is not an acceptable form of identification.

The following are acceptable:

• Driver's License (a temporary Driver's License with photo is acceptable)
• Driver's Permit
• School/Student ID (acceptable for guests 16/17/18 years of age)
• Government-issued identification card including a U.S. Military ID with photo (city/state/federal)
• Government-issued Trusted Traveler Program Membership Card (NEXUS/SENTRI/FAST) - for photo identification use only

Unacceptable Forms of Documentation

• Copies of any WHTI-Compliant document
• Driver's License as the only proof
• A Mobile/Digital version of a photo ID
• A temporary driver's license (paperwork without a photo ID)
• Voter's Registration Card
• Trusted Traveler Program Membership Card (NEXUS/SENTRI/FAST) - may be used for photo identification use only
• Baptismal Papers
• U.S. Military ID as the only proof
• A Dependent Military ID that is issued to the spouse and children of military personnel is not acceptable
• U.S. Military Discharge Papers
• No Record of Birth certificate: a certificate issued by the Department of Health and Vital Statistics showing that they have no records on this person
• Hospital certificate, hospital-issued birth notice, Certificate of Live Birth, live record of birth or announcement of birth

All guests must complete their Online Check-in process no later than midnight (Eastern time) prior to their sailing date. During online check-in, you will be asked to select an arrival appointment. This is the time that everyone in your stateroom should be at the cruise port terminal.

Please arrive promptly within your Arrival Appointment to reduce your wait time in line.

At check-in, you must present your boarding pass, picture ID and citizenship documents (including any necessary visas).  Due to security protocol, last minute bookings made within 24 hours of sailing will require guests to undergo a secondary screening. 

Guests who are scheduled to arrive at the terminal before 1:30 PM, usually check their bags with a porter so they can be free to enjoy lunch on Lido Deck before access to their stateroom is granted.


Checked baggage service is only available until 2 hours before the ship's published departure time. Guests arriving after this time will be responsible for taking their bags on board. 


Lunch is served on Lido Deck from boarding until the commencement of the safety briefing.


Final Boarding:  In preparation for departure, all guests must be on board by the Final Boarding time printed on your boarding pass or you will not be permitted to sail.