BOOKING AND SALE TERMS & CONDITIONSIMPORTANT NOTICE: THESE ARE THE TERMS AND CONDITIONS GOVERNING THE BOOKING AND SALE OF YOUR CRUISE AND RELATED TRAVEL FROM AMAWATERWAYS, LLC AS SALES
AND MARKETING AGENT FOR THE CARRIERS (“TERMS”). A SEPARATE PASSENGER TICKET CONTRACT BETWEEN THE PASSENGER AND THE CARRIER GOVERNS THE CRUISE AND TRAVEL
ITSELF. THE PASSENGER TICKET CONTRACT IS AVAILABLE AT
www.AmaWaterways.com/terms-conditions. PLEASE CAREFULLY READ THESE TERMS AND THE PASSENGER TICKET
CONTRACT WHICH ARE BINDING TO YOU AND CONTAIN SIGNIFICANT FEES FOR CANCELLATION AND LIMITATIONS OF LIABILITY, INCLUDING LIMITATIONS ON DAMAGES FOR BAGGAGE
AND OTHER PROPERTY, PERSONAL INJURY, ILLNESS OR DEATH; TIME LIMITS FOR CLAIMS AND SUITS, SWISS CHOICE OF LAW AND SWISS FORUM SELECTION REQUIREMENTS, AND
CLASS ACTION WAIVER.
Parties: In these terms and conditions, “you” or “passenger” or “participant” refers to the person booking, purchasing or traveling on the cruise, and to individuals traveling as part of that person ’s
reservation. “We” or “us” refers to AmaWaterways, LLC, a California Limited Liability Company ( “AWL”), which acts solely as a sales and marketing agent for the ship ’s owner, operator and/or
charterer (“Carrier”) and providers of other forms of transportation, lodging, tours or travel services ( “Suppliers”). AMA offers the travel and enters into these terms and conditions with you pursuant to
arrangements made with AWL. The term “Carrier” means the owner, operator and/or charterer of the vessel as set forth under “Carrier Information” below.
LIABILITY DISCLAIMER: We arrange with others for the services described in these Terms , your confirmation and/or our brochures. Carriers and Suppliers are independent third parties which are
separate entities and are deemed not to be our principals, agents, employees or partners. WE ACT SOLELY AS A SALES AND MARKETING AGENT FOR THE CARRIERS AND SUPPLIERS AND DO
NOT OWN OR OPERATE ANY SHIP OR OTHER MODE OF TRANSPORTATION, HOTEL OR ACCOMMODATION. ACCORDINGLY, WE DISCLAIM RESPONSIBILITY AND LIABILITY FOR, AND
PARTICIPANT WAIVES, RELEASES AND ACKNOWLEDGES THAT THERE SHALL NOT BE ANY CLAIM OR RECOURSE AGAINST US FOR OR AS A CONSEQUENCE OF: BREACH OF DUTY,
BREACH OF CONTRACT, NEGLIGENT OR WILLFUL OR INTENTIONAL ACT, FAILURE TO ACT OR OMISSION BY ANY CARRIER OR SUPPLIER. Carrier, Supplier and participant obligations and
liabilities are subject in each case to terms and conditions of the Passenger Ticket Contract and each Supplier ’s contract, and any and all laws, regulations and international conventions that apply under
those contracts, including, but not limited to choice of law, jurisdiction for disputes, limitations of liability, and time limitations for claims and suits. PARTICIPANT AGREES THAT WE SHALL NOT BE
LIABLE FOR ANY DAMAGE, LOSS (INCLUDING PERSONAL INJURY, DEATH, AND LOSS OF OR DAMAGE TO PROPERTY) OR EXPENSE OCCASIONED BY ANY ACT OR OMISSION OF ANY
CARRIER OR SUPPLIER, OR ANY PROVIDER OF A TRAVEL PROTECTION PLAN, OR INSURER, OR OF ANY OTHER PERSON. If the services of a Carrier or Supplier cannot be delivered or there
are changes in any planned service for any reason beyond our control, we will make an effort to arrange similar services . Any resulting additional expenses will be participant ’s responsibility. UNDER
NO CIRCUMSTANCES SHALL WE BE LIABLE FOR CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS, THE PASSENGER TICKET
CONTRACT, THE CRUISE OR ANY RELATED TRAVEL OR ACTIVITIES, AND OUR LIABILITY, IF ANY, SHALL IN NO EVENT EXCEED THE AMOUNT PAID TO US FOR THE TRAVEL. THE
RESOLUTION OF ANY AND ALL CLAIMS AGAINST CARRIER, RELATING TO OR IN ANY WAY ARISING OUT OF OR CONNECTED WITH THIS CONTRACT AND/OR PASSENGER’S TRAVEL
SHALL BE GOVERNED EXCLUSIVELY BY THE LAWS OF SWITZERLAND, EXCLUDING RULES OF CONFLICTS OF LAWS, WHICH THE PASSENGER AGREES REPLACES, SUPERSEDES AND
PREEMPTS ANY PROVISION OF LAW OF ANY STATE OR NATION TO THE CONTRARY. PASSENGER AGREES THAT ALL CLAIMS WHATSOEVER ARISING OUT OF OR RELATING TO THIS
CONTRACT OR PASSENGER’S TRAVEL SHALL BE LITIGATED BEFORE THE “CIVIL COURT IN BASEL (“ZIVILGERICHT BASEL-STADT), SWITZERLAND”, TO THE EXCLUSION OF THE
JURISDICTION OF COURTS OF ANY OTHER COUNTRY. PASSENGER CONSENTS TO JURISDICTION AND WAIVES ANY VENUE OR OTHER OBJECTION TO VENUE OR PERSONAL
JURISDICTION THAT MAY BE AVAILABLE TO ANY SUCH ACTION OR PROCEEDING BEING BROUGHT IN SAID COURT.
PASSENGER TICKET CONTRACT: ALL SHIP TRANSPORT IS PROVIDED ACCORDING TO THE TERMS AND CONDITIONS OF THE PASSENGER TICKET CONTRACT, WHICH IS SENT AT THE
TIME OF BOOKING, IS INCLUDED IN THE DIGITAL TRAVEL DOCUMENTS SENT PRIOR TO THE CRUISE AND IS AVAILABLE FOR REVIEW AT WWW.AMAWATERWAYS.COM/terms-conditions.
THE PASSENGER TICKET CONTRACT ESTABLISHES LIMITS OF LIABILITY, LIMITS ON CLAIMS, AND TIME LIMITS FOR MAKING CLAIMS, AS WELL AS OTHER RESTRICTIONS, LIMITS AND
DISCLAIMERS OF CARRIER’S LIABILITY FOR YOUR DEATH, ILLNESS, INJURY, OR DAMAGE CLAIMS RELATING TO BAGGAGE OR PERSONAL PROPERTY. IT IS GOVERNED BY SWISS LAW
AND INCORPORATES PROVISIONS AND LIMITATIONS UNDER THE ATHENS CONVENTION RELATING TO THE CARRIAGE OF PASSENGERS AND THEIR LUGGAGE BY SEA, 1974, AND THE
PROTOCOL TO THE CONVENTION RELATING TO THE CARRIAGE OF PASSENGERS AND THEIR LUGGAGE BY SEA, 1976, THE INTERNATIONAL CONVENTION ON LIMITATION OF LIABILITY
FOR MARITIME CLAIMS, 1976, AND THE STRASBOURG CONVENTION ON THE LIMITATION OF LIABILITY OF OWNERS OF INLAND NAVIGATION VESSELS, 2012. VENUE FOR LITIGATION OF
ANY DISPUTES UNDER THE PASSENGER TICKET CONTRACT IS EXCLUSIVELY IN THE COURTS OF BASEL, SWITZERLAND.
CLASS ACTION WAIVER: THESE TERMS AND THE PASSENGER TICKET CONTRACT PROVIDE FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION ON
YOUR OWN BEHALF INSTEAD OF THROUGH ANY CLASS OR REPRESENTATIVE ACTION. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, YOU AGREE THAT ANY LAWSUIT
AGAINST US OR THE CARRIER WHATSOEVER SHALL BE LITIGATED BY YOU INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE
ACTION, AND YOU EXPRESSLY AGREE TO WAIVE ANY LAW ENTITLING YOU TO PARTICIPATE IN A CLASS ACTION.
Carrier Information: For vessels flying the Swiss flag, the Carrier is AmaWaterways GmbH, an entity organized under the laws of Switzerland. For vessels in Portugal, the Carrier is DouroAzul,
Sociedade Maritimo Turistica S.A, an entity organized under the laws of Portugal. For vessels in Egypt, the Carrier is a partnership between AmaWaterways LLC and Wings Tours & Nile Cruises, an
entity organized under the laws of Egypt. For the vessel in Vietnam, the Carrier is Indochina Waterways, an entity organized under the laws of Vietnam . For vessels in Colombia, the Carrier is
AmaMagdalena S.A.S., an entity organized under the laws of Colombia. For the vessel in Namibia, the Carrier is Zambezi Queen Holidays PTY Ltd, an entity organized under the laws of Namibia. For a
complete and up-to-date listing of the registry and Carrier for each vessel, visit
www.AmaWaterways.com/CarrierInformation.
Deposit and Final Payment: To confirm a river cruise or river cruise and land reservation , we require a deposit of $400 per person for Europe, Colombia and Asia, $4,800 per person for Seven River
Journey Through Europe itineraries, $1,200 per person for Egypt and $2,400 per person for Africa itineraries on or before the deposit due date indicated on the confirmation . For transoceanic airline fares
reserved through AmaWaterways, a non-refundable deposit of $350 per person for Economy and Premium Economy class or $600 per person for Business/First class tickets is required to issue
ticket(s) within 24 hours for the flight schedule offered and accepted . Upon receipt of deposit, air will be ticketed, at which time deposits will be nonrefundable. Any air schedules and ticketing relating to
AmaWaterways air promotions will be provided 75 - 90 days before the travel start date or once full payment is received for the river cruise and promotional air price (if any). Any itineraries that include
intra-air flights require a non-refundable deposit (also applies to combination cruises) and will be advised at time of booking. Bangkok land package requires a nonrefundable deposit of $200 per person.
The Rwanda extension requires an additional non-refundable deposit of $1,500 per person for the Mountain Gorilla permit and $100 per person for the Golden Monkey permit. Hotel Extra Nights require a
non-refundable deposit of $50 per stateroom at the time of confirmation of the hotel availability. The Concierge Golf Program requires an additional non-refundable deposit of $700 per person. Other
custom arrangements may also require non-refundable deposits and will be advised at the time of booking. Final payment is due no later than 90 days before the travel start date. Failure to provide full
payment by 90 days prior will result in cancellation of all services booked with AmaWaterways . Should that occur, all penalties would be assessed for the components booked as per the
AmaWaterways cancellation timeline listed below , regardless of any reinstatement requests of services received after the cancellation is processed. Please note any prior confirmations of land
packages or airline schedules would no longer be valid in the event a reinstatement is requested and all availability for cruise, land and air would be subject to change based on availability at time of
re-booking and is subject to current market pricing at such time. Cruise Protection Plan would be non-refundable in the event of cancellation and would need to be repurchased entirely on the reinstated
reservation.
Cancellation Charges: In the unfortunate event a participant must cancel travel, notice must be made to AmaWaterways during standard business hours or via email to Res@amawaterways.com,
which must include writing stating clearly and correctly each guest ’s name, ship name, start and end date of the cruise and a brief statement of the reason for cancellation. Other forms of notice are not
sufficient. Cancellations received within 24 hours of vacation start date will be deemed as trip interruption, cannot be cancelled and are 100% non-refundable. The effective date of the cancellation is
4500 Park Granada, Suite 200 ∙ Calabasas ∙ California 91302
Phone (800) 626-0126 ∙ Fax (818) 871-9737
07/25/2024 8:40 am
www.AmaWaterways.com Page 4 of 8
GROUP CONTRACT #58877 Proposal Status: OF
the date AmaWaterways receives cancellation notice . A change in sailing date, name changes, the substitution of a participant or a reduction in the number of guests in a stateroom are treated as a
cancellation in that all applicable cancellation charges apply. A reduction in occupancy is subject to a single supplement charge . Cancellation charges for bookings within charter and partcharter
agreements are as per the charter contract. All other cancellation charges are per-person, based on the cancellation date, as seen in the chart below. You acknowledge that your cancellation will cause us
and the Carrier difficulty in selling a replacement cruise or cruise & land reservation and thus the cancellation fees described below apply regardless of whether your cruise or cruise & land reservation is
resold. You agree that any losses sustained by us and /or the Carrier in the event of cancellation would be very difficult or impossible to quantify , and the cancellation fees are fair and reasonable as
liquidated damages.

Additional cancellation penalties for special programs may be assessed in addition to the above; please see “Deposit and Final Payment” for more information. Cruise Protection Plan and Travel Waiver
Plus premiums are non-refundable once purchased. Please note the above penalties are provided on a per person basis. *Airline cancellation charges imposed upon receipt of full payment of either
airfare and/or river cruise relating to AmaWaterways air promotions , and if airline tickets have been issued. Certain international airline tickets, including published air tickets, may be 100%
non-refundable and details will be advised at the time of booking. All intra-Europe, intra-Colombia, intra-Asia, intra-Africa and intra-Egypt flights, as well as Amman-Cairo and Cairo-Tel Aviv flights are
non-refundable at the time of purchase. Except as otherwise provided in your Passenger Ticket Contract , after travel begins, there is no refund for unused services, or unused portions of cruise, land
packages or airfare.
Except as otherwise provided in your Passenger Ticket Contract , after travel begins, there is no refund for unused services, or unused portions of cruise, cruise/tour or airfare.
Pricing: All prices are in US dollars. In the event that a cruise fare listed, quoted or advertised through any website, printed collateral, reservations person, travel advisor or any other source is booked,
but is incorrect due to an electronic error, typographical error, human error or any other error causing the fare to be listed, quoted or advertised for an amount not intended by AmaWaterways ,
AmaWaterways reserves the right to correct the erroneous fare by requesting the passenger to pay the correct fare intended , or by canceling the cruise. Airfares, air taxes and air surcharges quoted on
your invoice or by a reservation agent are only guaranteed once airfare deposit or full payment is received by AmaWaterways . AmaWaterways reserves the right to increase prices without notice .
Prices Do Not Include: Published prices do not include airfare, vessel fuel surcharges, passport and visa fees, baggage fees, port charges and fees, travel protection, vaccinations, laundry,
additional food and beverages, optional excursions, gratuities or other items or services of a personal nature.
Passport and Visas: A valid passport is required for each participant . For travel to Europe, at time of publication US Passport holders do not require a visa to travel. Passports must be valid for at
least six (6) months after the scheduled return date to your home country, unless stated otherwise.