Terms and Conditions

 PASSPORTS
Everyone, including children and infants, MUST have a VALID passport to travel internationally (not Passport Card). Without compliance, boarding will be denied, and no refunds or exceptions will be granted for international travel. The Travel Advisor is NOT responsible for passports in ANY way. Passports must be valid for at least 6 months from the return date. PASSPORT CARDS ARE NOT VALID FOR AIR TRAVEL INTERNATIONALLY!

 HONEYMOON & ANNIVERSARY TRAVELERS
You MUST bring a copy of your marriage certificate to qualify for any complimentary honeymoon or anniversary package (a photocopy is recommended). Failure to present such proof will result in denial of these complimentary privileges (if applicable). PLEASE inform your agent if you are celebrating a Honeymoon or Anniversary so it can be noted in your reservation. Resorts typically honor these packages up to 30 days before or after your honeymoon/anniversary date.

 CHANGES TO RESERVATIONS
ANY changes made to your existing reservation are subject to the current rates, promotions, penalties, and terms at the time of the change.

 FINAL PAYMENT
The final payment MUST be received by the due date provided by your advisor. Final payments are not automatically charged. Please mark your calendar with this date, as reminders may not always be sent, although we try to send reminders about a week beforehand.

 CANCELLATION PENALTIES
Please review the cancellation penalties related to your trip. If you do not have them, ask your Travel Advisor for a copy. Airline tickets are 100% non-refundable and are subject to individual airline penalties/fees (see insurance below).

 TRAVEL INSURANCE
This is highly recommended! Please discuss coverage and costs with your Travel Advisor as it is an important component of your trip.

 TRAVELING WITH CHILDREN
Children under 18 not traveling with both parents or legal guardians may need a notarized letter from the absent parent/guardian granting permission to travel outside the United States and provide emergency medical care. Refer to this website for more information and sample letters: [Minor Travel Forms](http://www.globetrektravel.com/minortravelforms.pdf). The Travel Advisor is not responsible for any failure to provide proper documentation to airport authorities. It is the traveler and the traveler’s parents/guardians’ responsibility to provide proper documentation.

 TRAVEL DOCUMENTS
Travel documents will be sent no later than seven (7) days before departure. Review these documents immediately for any errors such as misspellings or incorrect dates and notify your Travel Advisor promptly. Included in your travel documents (if airfare is part of your package) are the airlines’ electronic ticket receipts. Boarding passes are printed during online check-in or at the airport when showing passports and checking in luggage. Carry your travel documents, passport, and a major credit card for any baggage fees.

 BAGGAGE FEES
Due to continual changes in airline baggage policies, it is suggested to check your airline's website for the most current fees & information. The Travel Advisor is not responsible for additional fees incurred for baggage or seating. BAGGAGE FEES ARE NOT PART OF AN ALL-INCLUSIVE PACKAGE! Review "Updated Checked Bag and Carry-on Bag Rules" at [TSA.gov](https://www.TSA.gov) or your airlines' website.

 AIRLINE SCHEDULE CHANGES & CANCELLATIONS
Occasionally, airlines change flight schedules or may even cancel flights. These changes are beyond our control. We will do our best to assist you with finding alternate options. For minor flight time changes (2 hours or less), airlines will automatically update you. For major changes, your advisor will notify you. It is the passenger's responsibility to check for last-minute flight changes within 24 hours prior to departure.

 RE-CONFIRM YOUR FLIGHTS
Your Travel Advisor advises you to reconfirm your flight schedule within 24 hours before departure directly with the airline in case of any last-minute changes or delays. Most airlines allow online check-in 24 hours prior to departure using the “Record Locator” found in your documents.

 AIRLINE CHECK-IN
Check in with your airline at the airport no later than 90 minutes before domestic flights and 3 hours before international flights’ scheduled departure.

 RESORT CHECK-IN
Most resorts' check-in time is 3:00 pm (local time). If you arrive earlier, your room may not be ready but your resort will store your luggage securely so you can start enjoying your vacation immediately. Change into something more comfortable and relax until your room is ready for check-in.

 DRESS CODE
Some hotels/resorts have dress codes. Please check with your Travel Advisor or your hotel before packing for your trip.

 TERMS AND CONDITIONS
- All prices are subject to change until booked and are priced as starting prices.
- Package prices vary according to the number of additional people added.
- Additional adventures (Excursions) range from $25.00 to $500.00 per person.
- Some adventures (Excursions) have age restrictions.
- Airfare and transfers are typically included, but packages can be made without airfare.
- Check-in and check-out times vary across hotels, villas, or resort properties.

OFFICE HOURS

- Monday - Friday: 12:00 pm - 5:00 pm
- Saturday: 9:00 am - 12:00 pm *CALLS BY APPOINTMENT ONLY*
- Sunday: Closed

Please note that any emails or texts received outside of office hours will be attended to on the next business day or when we are open for business. I kindly request that you respect these boundaries and understand that I may not respond immediately outside these designated hours. However, if you are traveling, rest assured you can contact me anytime through the Trip Plans App or via text. I'm here to support you, no matter the time or location.

CANCELLATION POLICY
Cancellation policies will vary from booking to booking and will be discussed before booking or paying your deposit.

 AUTHORIZATION
I, the undersigned, authorize The Hylton Way Travel Agency to charge my credit card for the total amount specified in the invoice provided by the Agency for the travel services requested. I understand this charge will be processed according to the Agency's billing procedures.

 PAYMENT
The total amount specified in the invoice must be paid in full at the time of booking unless otherwise agreed upon by the Agency. All charges will be processed in the currency specified by the Agency. If the credit card is declined or the payment is not received by the due date, the Agency reserves the right to cancel the booking without notice.

PAYMENT PLAN TERMS
The payment plan is automatically set up at the time of booking. Payments are due as per the agreed schedule. Failure to make a payment on the scheduled due date will result in a $10.00 late fee. You have the flexibility to pay more than the scheduled amount if desired, allowing you to pay off your balance earlier. We offer a 5-day grace period for payments. If a payment is not received within this grace period, the late fee will be applied. By authorizing a payment, you agree to the payment plan terms, including the payment schedule and any associated fees. Non-adherence to the payment plan terms may result in cancellation of your reservation, and any applicable cancellation fees will apply. If you have any questions or need clarification regarding the payment plan, please reach out to us.

REFUNDS & CANCELLATION
All refunds and cancellations are subject to the Agency's cancellation policy, provided to the Client upon request. The Client acknowledges that the cancellation policy may vary depending on the specific travel services booked and it is the Client's responsibility to review and understand the cancellation policy before making a booking.

CHARGE BACK CLAUSE
In the event of a chargeback by the Client or the credit card issuer, the Client agrees to reimburse the Agency for any chargeback fees incurred and the original amount charged. The Agency reserves the right to dispute any chargeback and pursue legal action, including but not limited to filing a small claims lawsuit, to recover the disputed amount and any additional costs incurred.

 LIABILITY
The Agency acts as an intermediary between the Client and various travel service providers, including but not limited to airlines, hotels, and tour operators. The Agency is not responsible for any acts, errors, omissions, or negligence of these third-party providers, or any loss, damage, delay, injury, or expense arising from their actions or inactions. The Client is responsible for obtaining and reviewing the terms and conditions of any travel services booked through the Agency, including but not limited to airline tickets, hotel reservations, and tour packages.

TRAVEL DOCUMENTS
It is the Client's responsibility to ensure all necessary travel documents, including but not limited to passports, visas, and health certificates, are obtained and valid for the duration of the trip. The Agency is not responsible for any costs or losses incurred due to the Client's failure to obtain or maintain the required travel documents.

TRAVEL INSURANCE
The Agency strongly recommends the purchase of travel insurance to protect against unforeseen events such as trip cancellations, medical emergencies, or lost baggage. The Agency can provide information about travel insurance options, but it is the Client's responsibility to review and understand the coverage, terms, and conditions of any insurance policy purchased.

CHANGES TO ITINERARY
The Client understands that changes to the itinerary, including changes in travel dates, destinations, or accommodations, may result in additional fees or penalties imposed by the travel service providers. The Client is responsible for any such fees or penalties, and the Agency will not be liable for any costs or losses incurred as a result of changes to the itinerary.

CONFIDENTIALITY 
The Agency will treat all Client information provided on the credit card authorization form as confidential and will use it only for processing payment for the requested travel services. The Client acknowledges that the Agency may need to disclose the Client's information to third-party providers to facilitate the booking of travel services.

 GOVERNING LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where the Agency is located. Any disputes arising out of or relating to these terms and conditions shall be resolved exclusively by the courts of that jurisdiction.

ALL RETURNING CLIENTS WILL RECEIVE A 20% DISCOUNT ON TRAVEL PLANNING FEES

*Your research fee is valid for 30 calendar days from the date of payment.*

By signing you are agreeing to the above terms and conditions.