You may cancel your reservation by notifying The Company (and / or the tour operator if applicable). Calculation of cancellation fee amounts includes all services and fees on the invoice based on the number of days prior to departure by which we receive the notification. See the information above.
Cancellation by The Company or the Tour Operator
To the extent permitted by applicable law, The Company, or the tour operator if applicable, reserve the right to cancel or reschedule any trip departure for any reason, including insufficient demand, strikes, lockouts, riots, stoppage of labor or Force Majeure Event (see under Force Majeure).
In the event of a cancellation by The Company (or the tour operator if applicable) prior to departure for reasons excluding Force Majeure (see section “Force Majeure”), The Company, on behalf of the tour operator if applicable, will try, at your discretion, to rebook the same trip with a different departure date, or a similar trip, but there is no guarantee of availability. The Company, on behalf of the tour operator if applicable, will refund the difference in price if the alternate is lower. You are responsible for additional costs if the alternate is higher. If this rebooking option is not acceptable to you, The Company’s only responsibility is refunding you the amounts paid by you for the reservation.
In the event of a cancellation by The Company (on behalf of or by the tour operator if applicable) prior to departure or during your trip for conditions under Force Majeure (see section Force Majeure), The Company (on behalf of the tour operator if applicable) will provide a future travel/booking credit for the portion of your trip impacted. Future travel/booking credit will be redeemable for travel with The Company or the tour operator if applicable for one year past your original trip start date. If a future travel/booking credit is not acceptable to you, in the majority of Force Majeure situations, you can notify the company within 21 days of advisement and you will be refunded the amounts paid by you for the portion of your trip impacted. If you do not notify the Company and/or the tour operator if applicable within 21 days of advisement, a refund is no longer available.
The Company is not liable or responsible for any arrangements made independently of The Company. The Company assumes no responsibility for costs or fees you incur for independent arrangements not booked through The Company, inclusive of, but not limited to, airline, hotel, excursion and travel protection related charges.
Refunds
Any request for refunds is subject to these Terms and subject to approval from the tour operator if applicable. https://www.avalonwaterways.com/terms/
On or Before Final Payment Date
All revisions to a reservation will incur a minimum $30 per person fee plus any airline change fees (minimum $300 per participant up to full airfare amount). These fees are non-refundable.
After the Final Payment Date
Any change to a participant’s name, trip date, or itinerary after the final payment date is treated as a full cancellation and new reservation. All cancellation fees apply in these instances. All other revisions apply the same revision fee as above.
Double occupancy rate: $772
Single occupancy: $386
Pricing will be adjusted based on occupancy rate.
Double occupancy rate: $784
Single occupancy: $392
Pricing will be adjusted based on occupancy rate.