BOOKING TERMS AND CONDITIONS AGREEMENT
(ALL TRIPS – DOMESTIC AND INTERNATIONAL)
This Booking Terms and Conditions Agreement (“Agreement”) governs all trip reservations made with JaiyeBoyz, LLC (“Company,” “we,” “us,” or “our”).
By submitting payment for any trip, event, retreat, or travel experience organized by the Company (the “Trip”), the participant (“Participant” or “you”) agrees to be legally bound by this Agreement.
1. ALL SALES FINAL – STRICT NO REFUND POLICY
ALL PAYMENTS MADE TO THE COMPANY ARE FINAL AND NON-REFUNDABLE.
The Company does not offer refunds for any reason, including but not limited to:
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Cancellation by Participant
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Missed flights or missed departures
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Failure to obtain travel documents (passport, visa, etc.)
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Illness or medical emergencies
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Scheduling conflicts
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Change of mind
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Personal emergencies
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Weather events
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Transportation delays
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Government restrictions
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Removal from the Trip due to misconduct
Refunds, if any, are issued solely at the Company’s discretion. The Company is under no obligation to provide a refund under any circumstances.
2. NON-TRANSFERABLE BOOKINGS
Trip bookings are non-transferable unless explicitly approved in writing by the Company. Unauthorized transfers may result in cancellation without refund.
3. PAYMENT TERMS
A. Deposits
Deposits secure a spot on the Trip but remain non-refundable.
B. Installment Plans
If a payment plan is offered:
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All installment payments are non-refundable.
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Failure to complete payments may result in cancellation of the booking without refund of amounts already paid.
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Participant remains responsible for the full balance unless otherwise agreed in writing.
C. Chargebacks and Payment Disputes
Participant agrees not to initiate chargebacks or payment disputes with their bank or credit card provider.
If a chargeback is initiated:
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Participant agrees the charge is valid and authorized.
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Participant agrees to reimburse the Company for any chargeback fees, administrative costs, collection fees, and legal expenses incurred.
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The Company reserves the right to pursue collection and legal remedies.
4. TRIP CANCELLATION BY THE COMPANY
The Company reserves the right to cancel, postpone, or modify a Trip due to:
If the Company cancels a Trip entirely (and not due to Participant misconduct), the Company may, at its sole discretion:
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Offer a travel credit, OR
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Offer rebooking on a future Trip, OR
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Issue a partial or full refund
The form and amount of any remedy are determined solely by the Company.
5. FORCE MAJEURE
The Company shall not be liable for failure to perform due to events beyond its reasonable control, including but not limited to:
In such events, refunds are not guaranteed and remain at the Company’s sole discretion.
6. TRAVEL DOCUMENTS AND REQUIREMENTS
Participant is solely responsible for:
Failure to meet travel requirements does not entitle Participant to a refund.
7. PRICE CHANGES
Prices are subject to change until a deposit is received.
After booking, the Company reserves the right to impose surcharges due to:
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Fuel increases
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Currency fluctuations
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Vendor cost increases
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Government taxes or fees
Participant agrees to pay any such increases.
8. ITINERARY CHANGES
All itineraries are subject to change.
The Company may substitute accommodations, activities, or transportation of comparable standard without refund or compensation.
9. PARTICIPANT REMOVAL
The Company reserves the right to remove any Participant from a Trip for unsafe, unlawful, or disruptive conduct.
No refund will be issued in such cases.
Participant shall be responsible for any additional expenses incurred as a result of removal.
10. TRAVEL INSURANCE STRONGLY RECOMMENDED
Because all payments are non-refundable, the Company strongly recommends purchasing comprehensive travel insurance covering:
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Trip cancellation
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Medical emergencies
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Emergency evacuation
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Trip interruption
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Travel delays
Failure to obtain travel insurance does not create any refund obligation.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by law, the Company’s total liability for any claim arising out of a Trip shall not exceed the total amount paid by Participant to the Company.
Under no circumstances shall the Company be liable for indirect, incidental, special, or consequential damages.
12. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-law principles.
13. MANDATORY ARBITRATION AND CLASS ACTION WAIVER
Any dispute arising out of or relating to this Agreement shall be resolved exclusively through binding arbitration in the State of Delaware.
Participant agrees:
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Arbitration will be conducted on an individual basis only
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No class actions are permitted
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Participant waives the right to a jury trial
14. SEVERABILITY
If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect.
15. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement regarding booking terms and supersedes prior communications or representations.
16. ACCEPTANCE OF TERMS
By submitting payment, Participant:
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Acknowledges they have read and understand these Terms
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Agrees to the strict no-refund policy
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Agrees to arbitration
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Accepts all financial responsibility