Virgin Voyages Modification & Cancellation Policies

• If a Sailor wishes to cancel, that Sailor will receive a Future Voyage Credit for their deposit amount up until 120 days prior to the voyage start date (money paid for taxes and fees, bookable, and any amounts paid in excess of the voyage fare deposit will be refunded as well).
• At 120 days, the Circle’s Voyage is locked in, though cancellations lowering the number in the Circle to under 10 cabins would result in the remaining Sailors’ reservations being transitioned into individual Sailor bookings.  Sailors may detach up to 120 days prior to the Voyage.
• If a Sailor has funds applied to their reservation, and should that Sailor cancel between 120 and 45 days prior to the voyage sail date, that Sailor will receive a 50% Future Voyage Credit for any voyage fare paid (though money paid for taxes and fees, and bookables would be refunded).
• Depending on availability, a cabin category may be upgraded or downgraded 121 days or longer from the voyage sail date.  A Circle cabin category may be upgraded only within 120 days or sooner of the voyage sail date, depending on availability. 
• After the seven-day hold period, cabin categories can only be upgraded.   
• Any name can be changed on a booking until 48 hours before the Voyage sailing date.  Name changes will automatically cancel any insurance for that Sailor, and no monies will be refunded. 
• Our Sailor Services can only modify bookings for Sailors booked by a First Mate if it has no financial impact on Virgin Voyages.   
• A Sailor booked on a group cruise may transfer his or her booking to another at no cost; however, costs and fees related to that travel, for example, travel insurance, air travel, transfers, and shore excursions, may not be transferable or refundable. Cancellations can be made through Sailor Services or your First Mate. 
• If a Sailor of a First Mate wishes to cancel the group or their delegate booking, the Sailor must do so through their First Mate. 
• If Sailors within the group cancel, but enough Sailors remain to keep the group intact, such cancellation will be handled in accordance with Virgin Voyages’ individual booking policies, found here.