By signing below, I authorize Destinations and Beyond Travel LLC to charge the credit card provided herein.
By signing below, I also agree/understand/consent to the following:
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I have been advised of the cancellation penalties for my purchase, and have been provided with the Terms & Conditions from the supplier/vendor.
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I have been provided with the option to select/purchase travel insurance from Destinations and Beyond Travel LLC , and understand that the lack of obtaining travel insurance could result in the loss of some, or all, travel costs and investments. It is my responsibility to review the travel insurance options and select a package that best suits my physical, mental and financial needs.
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I understand that I must purchase travel insurance immediately (on the date of the original deposit) in order to obtain maximum coverage.
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I understand that all travel insurance is non-refundable.
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I understand that I will be responsible for paying any supplier/vendor cancellation fees (if applicable).
DESTINATIONS AND BEYOND TRAVEL LLC CLIENT AGREEMENT
Thank you for considering Destinations and Beyond Travel LLC for your travel consultation needs! We are honored that you are interested in working with our company to find the most memorable and culture-rich experiences for your vacation.
Products:
The accommodation, flight and tour costs are due based on vendor requirements and will be communicated via quote to the client. The staff at Destinations and Beyond Travel LLC are delighted to act as your travel consultant for all of your experiential travel needs. The following Terms and Conditions, which constitute this “Agreement” describe what you are legally entitled to expect from us when you purchase travel related services (sometimes referred to herein as “package”) through us and also describe your obligations as a Client.
The terms “we”, “us”, “our” and “Company” refer to Destinations and Beyond Travel LLC. The terms “you”, “your”, “Passenger”, “Passenger(s)” or “Client” refers to the customer visiting our website, booking a reservation through our website, and anyone who otherwise utilizes our services. The term “Parties” refers to Destinations and Beyond Travel LLC., on the one hand, and the Client visiting our website, booking a reservation through our website, and anyone who otherwise utilizes the Company’s services, on the other hand. The client entering into this agreement is also agreeing to those traveling with the client pursuing the agreement (i.e. spouse, direct family, extended family, friend, and any additional attendees associated with the client). BY BOOKING SERVICES WITH DESTINATIONS AND BEYOND TRAVEL LLC., YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS IN THIS AGREEMENT:
PRODUCTS AND SUPPLIERS:
We sell a variety of travel related products from different suppliers and service providers (“Suppliers”). In addition to the terms and conditions that you must agree to with us, each Supplier has its own terms and conditions that are applicable to your particular arrangements and you should make sure you understand them. Destinations and Beyond Travel LLC acts only as an agent for the Client in all matters related to sightseeing tours, cruises, hotels, meals and other services, including all transportation whether by air, motor coach, rail, car, boat or by any other means. Each Client understands that Destinations and Beyond Travel LLC. neither owns nor operates such third party suppliers. Because we are not a co- vendor of such products and services, you will be entering into a separate contract with such Suppliers in connection with those products and services.
BOOKING AND RESERVATION VOUCHERS:
When purchasing travel related services in our website, you will be making an offer to purchase an itinerary creation package. Once you sign this agreement, along with the estimated quote, you will enter an agreement for all costs related to the creation of itinerary creation in its entirety. Our email confirmation is NOT the contractual acceptance of the Booking, but merely an acknowledgement that we have received your offer. The terms of your Booking (such as price, availability and/or dates of travel) are not guaranteed until the contract is formed between you and the Supplier and a ticket and/or a reservation voucher has been confirmed and issued by our Supplier. Once confirmed by the Supplier, ticket and/or reservation voucher will be issued and be delivered by email. The contract between you and our Suppliers will relate only to those items confirmed by email with ticket and/or reservation numbers.
Your Booking will be fulfilled on the delivery date set out in your ticket /reservation voucher, unless there are exceptional circumstances.
PRICES AND FEES:
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Prices quoted include fees and taxes. However, the final price is subject to change without notice until full payment is received.
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All prices quoted are in United States Dollars.
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Airline cancellations, changes, and rebooking fees and rules are subject to the individual terms and conditions imposed by the carrier.
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Hotel accommodations are based on Run of House (ROH) double occupancy, unless otherwise indicated.
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All airline tickets are subject to supplemental price increases that may be imposed after the date of purchase. Post-purchase price increases may be applied due to additional costs imposed by Supplier(s) or government(s).
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Airlines may charge seat assignment fees, which are not the responsibility of Destinations and Beyond Travel LLC . All seat selection costs are the responsibility of the traveler.
You may be charged additional sums by the Company to offset any increased fees, fuel surcharges, taxes, and fluctuations in foreign exchange markets, or any combination thereof. Acceptance of these Terms and Conditions hereby implies your consent to any post-purchase price increases and authorizes the Company to charge your credit card for such additional amounts.
CONDITIONS:
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Destinations and Beyond Travel LLC shall not be responsible for the value, reliability, quality or authenticity of any goods purchased while on tour or through Suppliers.
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Destinations and Beyond Travel LLC shall not be responsible for any acts by third parties or for any mailing, freight or other shipping arrangements.
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Destinations and Beyond Travel reserves the right to decline or to accept any person as a Client at any time.
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Destinations and Beyond Travel and its affiliates reserve the right to substitute hotels, alter the itinerary, withdraw any tour, and/or make any necessary adjustments due to unforeseen conditions.
EXCLUSIONS:
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The cost of passport and visa fees, baggage fees, all items of a personal nature, tips, and expenses for additional sightseeing tours that are not specified in the itinerary are not included in the package price.
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Alcoholic beverages are an additional cost unless indicated otherwise.
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All insurance (i.e. health, accident, lost baggage, or trip cancellation coverage) is additional and not included in the package. However, the purchase of such insurance is strongly recommended.
TRAVEL DOCUMENTS (PASSPORTS & VISAS) :
IT IS EACH PASSENGER’S RESPONSIBILITY TO CARRY A VALID PASSPORT AND OBTAIN/FULFILL ANY NECESSARY VISAS, VACCINATIONS OR TRAVEL REQUIREMENTS FOR EACH DESTINATION IN ADVANCE OF THE DEPARTURE DATE. Refunds will not be issued by Destinations and Beyond Travel LLC in the event a trip is canceled or delayed because the client did not have a valid passport or visa at the time of departure or return, or failed to arrive at the location of departure before the boarding time.
Passport and visa fees are the responsibility of each Passenger. It is recommended that each Passenger’s passport be valid for a period of at least six months after the departure date. In addition, it is each Passenger’s responsibility to ensure that his or her visa is valid for the time period specified for each country the Passenger intends to visit.
PASSENGER(S) ASSUME THE SOLE RESPONSIBILITY FOR, AND HEREBY RELEASE(S) COMPANY FROM, ANY CLAIMS OR RESPONSIBILITY FOR ANY AND ALL DAMAGES INCURRED AS A RESULT OF PASSENGER’S FAILURE TO COMPLY WITH APPLICABLE DOCUMENTATION REQUIREMENTS INCLUDING, BUT NOT LIMITED TO, THE REQUIREMENT THAT ALL PASSENGERS PROCURE AND HAVE ON THEIR PERSON THE PROPER TRAVEL DOCUMENTS AT ALL TIME. The Company recommends that Passenger(s) consult with the appropriate domestic and foreign governmental agencies to determine which current travel documents are required by each country destination. Please note that effective January 23, 2007, a valid passport will be the only acceptable form of documentation for travel to/from Mexico.
AUTHORIZATION TO USE, AND WARRANTY OF, INFORMATION:
BY REQUESTING TRAVEL SERVICES FROM US, YOU ARE AUTHORIZING US TO OBTAIN YOUR PERSONAL PRIVATE INFORMATION AND/OR TO PROVIDE YOUR PERSONALLY IDENTIFIABLE INFORMATION TO THOSE THIRD PARTIES THAT WE DEEM NECESSARY TO PROVIDE YOU WITH THE SERVICE THAT YOU HAVE REQUESTED, AND TO PROVIDE THE TYPE OF INFORMATION THAT WE DEEM IS REQUIRED AS AN INTEGRAL PART OF BOOKING YOUR TRAVEL. WE TAKE GREAT CARE TO USE ONLY REPUTABLE COMPANIES TO BOOK YOUR TRAVEL. HOWEVER, WE ARE NOT LIABLE FOR THE MANNER IN WHICH SUCH THIRD PARTIES HANDLE YOUR PERSONAL, PRIVATE AND/OR PERSONALLY IDENTIFIABLE IDENTIFICATION INFORMATION, OR FOR ANY FAILURE BY SUCH THIRD PARTIES TO PROTECT THE PRIVACY OF YOUR INFORMATION. BY REQUESTING TRAVEL SERVICES FROM US, YOU ARE CERTIFYING THAT ALL INFORMATION YOU PROVIDE TO US WILL BE ACCURATE, COMPLETE AND CURRENT AND THAT YOU ARE NOT AND HAVE NOT KNOWINGLY PROVIDED US WITH ANY FALSE INFORMATION.
REFUNDS:
Your right to a refund is limited if you change or cancel your travel plans. In most cases, there is NO REFUND once an itinerary is created and a booking is made and paid for, and if final and full payment is not received by the applicable due date, reservations are subject to cancellation and deposits shall be forfeited. Due to the nature of the creation of an itinerary and the hours of labor required for research, no refund will be issued. Cancellation penalties are advised at time of booking and provided to you upon confirmation. If you have any questions, or any penalties are unclear, please contact us. All cancellation requests must be sent to Destinations and Beyond Travel LLC. in writing and we need to receive your original voucher before any applicable refund can be considered. All cancellation fees will be charged to the credit card you authorized to pay for travel services, or deducted from the supplier’s refund.
If available, refunds will only be paid to you by either directly back to your original Credit Card by the Supplier or once we have received the funds back from the Supplier(s). We are not responsible for a Supplier’s failure to pay a refund.
TRAVEL INSURANCE:
As your travel booking agent (when applicable), we have a professional responsibility to recommend the purchase of travel insurance to protect both you and your vacation. While we do offer coverage through certain carriers, we cannot compare all the policies or companies currently in the marketplace. This responsibility rests solely with you, the customer, and we advise you to do your research and find coverage that best fits your individual needs. If you wish to check with one of our Preferred Suppliers please use this link and note that all questions or concerns related to Insurance should be directed to them. Travel Insured - Book Here
If you decline travel insurance, you acknowledge and accept liability for any cancellation penalties, damages and/or out-of-pocket expenses incurred. You also acknowledge and accept responsibility for arranging and paying for any treatment in case of a medical emergency while traveling. Please note that if you decline this type of coverage, you have waived your right to this important coverage and your confirmation will note “declined” next to the travel insurance section. If you have purchased travel insurance, please remember to REVIEW YOUR CONFIRMATION FOR ACCURACY and call us immediately if you believe you have travel insurance and your confirmation indicates “declined.” Failure to contact us will be considered a waiver of travel insurance.
WE URGE YOU TO READ YOUR TRAVEL INSURANCE POLICY WHEN IT ARRIVES AS IT CONTAINS IMPORTANT INFORMATION. THIS INFORMATION INCLUDES, BUT IS NOT LIMITED TO, DETAILS ON THE EXTENT OF COVERAGE AND PROCEDURES FOR MAKING A CLAIM.
All requests for service under the travel insurance policy must be filed directly with the travel insurance provider in accordance with the policy terms and conditions which you, the Passenger, are responsible for reviewing upon receipt. The Company is not able to provide advice with regard to possible cancellations and any associated claims processing. All queries regarding cancellation, penalties, and coverage should be directed to your particular travel insurance provider. Please note that the travel insurance provider may not be allowed to discuss your claim with the Company due to privacy laws (e.g. HIPAA). ACCORDINGLY, YOU ACKNOWLEDGE THAT THE COMPANY CANNOT BE INVOLVED IN ANY ASPECT OF YOUR CLAIM/REQUEST FOR SERVICE. PASSENGER(S) ACKNOWLEDGE AND AGREE THAT THE COMPANY HAS NO CONTROL OVER THE TRAVEL INSURANCE PROVIDER OR
ITS COVERAGE DECISIONS AND, AS A RESULT, THE COMPANY IS NOT RESPONSIBLE FOR AND SHALL NOT BE LIABLE FOR POLICY COVERAGE, CLAIMS PROCESSING, OR THE DENIAL OF ANY CLAIMS.
FORCE MAJEURE:
Destinations and Beyond Travel LLC shall not be liable for any injury, damage, loss, accident or delay resulting directly or indirectly from or as a result of strikes, theft, sickness, weather, acts of God, acts of terrorism, civil disturbances, government actions, acts of war, customs regulations, epidemics, quarantines or other force majeure events.
RIGHT OF CALIFORNIA CUSTOMER TO MAKE A CLAIM UNDER THE CALIFORNIA TRAVEL CONSUMER RESTITUTION FUND:
You may be eligible for a refund for losses from a registered seller of travel that participates in the California state refund program. If you were located in California at the time of your purchase, you may have a right to file a claim for losses with the California Travel Consumer Restitution Corporation. Certain restrictions apply. For a claim form and additional information contact the Travel Consumer Restitution Corporation athttps://www.tcrcinfo.org.
CHOICE OF LAW:
It is the intention of the Parties that the substantive laws of California, in the United States of America, (without reference to choice of law principles) shall govern the validity of this Agreement, the construction of its terms and the interpretation of the rights and duties of the Parties.
MEDIATION OF DISPUTES:
If a dispute arises out of or relating to any aspect of this Agreement between the Parties, or the breach thereof, and if the dispute cannot be first settled through negotiation, the Parties agree to first try in good faith to settle the dispute by private mediation before resorting to arbitration, litigation, or any other dispute resolution procedure. The cost of such mediation shall be borne equally by the Parties, unless otherwise stipulated in a settlement agreement between the Parties.
In the event the Parties are not able to agree on a mediator within thirty days of the first Party seeking mediation, the presiding judge of the Superior Court of the county in which the business is located shall have jurisdiction to appoint a mediator. In the event the mediator determines that a second mediation session is necessary, it shall be conducted in accordance with this Section. Should the prevailing Party attempt an arbitration or a court action before attempting mediation, the prevailing Party shall not be entitled to attorney’s fees that might otherwise be available to it in a court action or arbitration and, in addition thereto, the Party who is determined by the arbitrator to have resisted mediation may be sanctioned by the arbitrator or judge.
ARBITRATION OF DISPUTES:
Any dispute or claim arising between the Parties out of this Agreement, if not settled first by mediation, shall be finally settled by binding arbitration conducted in accordance with the commercial rules of the American Arbitration Association (“AAA”). The proceedings shall be held before one neutral arbitrator selected by the Parties or, if they cannot agree, then by AAA. Discovery shall be permitted. The same remedies available in court shall be available in arbitration. Any award or decision obtained from any such arbitration proceeding shall be final and binding on the Parties, and judgment upon any award thus obtained may be entered in any court having jurisdiction thereof. No action at law or in equity based upon any claim arising out of or related to this Agreement shall be instituted in any court by any Party, except (i) an action to compel arbitration or (ii) an action to enforce an award obtained in an arbitration proceeding in accordance with this Section.
NOTICE TO EACH PARTY: YOU ARE AGREEING TO HAVE ANY DISPUTE ARISING OUT OF THIS AGREEMENT DECIDED BY ARBITRATION AND NOT BY COURT ACTION. YOU ARE GIVING UP THE RIGHT TO LITIGATE IN COURT, OTHER THAN TO ENFORCE THE TERMS OF ANY ARBITRATION AWARD. IN ADDITION, YOU ARE GIVING UP YOUR RIGHT TO A JURY TRIAL.
ENTIRE AGREEMENT:
This Agreement contains the entire agreement of the Parties. No other agreement, statement, or promise made on or before the effective date of this Agreement will be binding on the Parties.
SEVERABILITY IN EVENT OF PARTIAL INVALIDITY:
If any provision of this Agreement is held in whole or in part to be unenforceable for any reason, the remainder of that provision and of the entire Agreement will be severable and remain in effect.
MODIFICATION BY SUBSEQUENT AGREEMENT:
This Agreement may be modified by subsequent agreement of the Parties only by an instrument in writing signed by both of them.
ACKNOWLEDGEMENT:
By signing below, you acknowledge that you have read and understand the foregoing terms and conditions, and agree to them as a condition to visiting our website, book a reservation through our website, or otherwise utilizing our services. You agree to not hold our company liable for any financial or emotional impact in relation to any aspect of the itinerary.