Thank you for purchasing your trip with RAS Entertainment Group LLC, a Virginia Limited
Liability Corporation.
The following terms and conditions “Terms” apply to all travel products, trips, and
services purchased through RAS Entertainment Group LLC. Please review these
terms in detail, as purchasing any product or service, you are bound by the terms set
forth in this agreement.
REFUND AND CANCELLATION:
All deposits and payments made to RAS Entertainment Group LLC are non-refundable
and non-transferable. No Exceptions (unless stated otherwise on the booking). Due to contractual obligations to vendors, suppliers,
and performers, refunds/transfers are not allowed. We highly recommend you purchase
a comprehensive travel insurance policy that includes trip cancellation coverage within 3
days after your first payment that includes a “Cancel for Any Reason” option to cover your
non-refundable trip. Trip cancellation insurance is the only means of receiving
reimbursement for flights and other non-refundable expenses should you cancel your trip
for any reason.
PAYMENT PLANS:
As a courtesy, RAS Entertainment Group LLC offers payment plans for our trips
depending on the cost of the trip.
MISSED PAYMENTS:
Any account two (2) months past due will be canceled.
FINAL PAYMENT DUE:
Trips must be paid in full by the final payment date. If the full payment is not received, we
reserve the right to cancel your trip.
TRANSFER POLICY:
All deposits and payments made to RAS Entertainment Group LLC are non-refundable
and non- transferable.
CODE OF CONDUCT POLICY:
We want to ensure that you have a fantastic time enjoying the food, sights, and all the
things you will experience on the trip. We require each traveler to respect the local
customs and traditions (it does not require that you follow them, just respect them for the
duration of your trip), be polite to the tour guides/tour organizers/bus drivers/vendors and
be responsible for your actions. We require you to be on time, so we are not delayed in our
schedule. We will not tolerate abusive behavior such as yelling at anyone and physical
abuse such as pushing and fighting, and we will not tolerate threatening behavior. Alcohol
is generally available on most trips, but please govern yourselves accordingly, as some
countries do not allow public intoxication. Note RAS Entertainment LLC or any of its
affiliates will not be responsible for your behavior should you find yourself violating local
laws. The onus is on you to research your location to avoid any surprises. We will do our
best to give you local information. If you are having issues with someone during your trip
that is disruptive, please notify us immediately. If you or someone on the trip is in violation
of this Code of Conduct Policy, you will be asked to vacate the trip at your own expense
and no further refunds will be provided to you.
ITINERARY CHANGES:
While we make every effort to execute the itineraries as planned, itineraries are subject to
modification and change due to availability or vendor partner changes. In the unlikely
event that there are major changes to the itinerary, clients will be notified as soon as
possible.
REQUIRED TRAVEL MEDICAL INSURANCE:
All clients are required to purchase a Travel Medical Insurance Policy that includes (1)
Emergency Medical Coverage, (2) Emergency Medical Evacuation, and (3) Repatriation of
your remains should you perish. Proof of policy will be required 30 days prior to the trip
departure date. Your US Health Insurance will likely not satisfy these requirements. Do
check and also check with your credit card supplier as they may offer a policy.
HEALTH AND WELLNESS POLICY:
You should consult with your physician to confirm your fitness level for travel and
participation in planned activities.
PHOTO/VIDEO RELEASE:
Photography and video of the trip activity are taken throughout the experience and shared
with clients during and after the trip. By participating in this trip, you are giving RAS
Entertainment Group LLC and its affiliates the right to use photographs, video, and
testimony given by you during any trip. RAS Entertainment Group LLC or its affiliates will
not disclose your name online or in printed material without any additional expressed
written consent.
VISA REQUIREMENTS:
Travel visas may be required for countries on our trips. It is the responsibility of each
traveler to comply with them and to secure the proper travel documentation. To avoid
disappointment and unnecessary expenses, please carefully review the requirements so
you can obtain all the necessary documents well before your trip. Requirements are
subject to change, often without notice, so we suggest you verify requirements with the
relevant embassy or consulate. We will not be held responsible for any changes, trip
interruptions, or cancellations due to incorrect or missing visas.
PASSPORTS:
Passports are required for all US Citizens traveling abroad. Passports are also required for
non-US citizens traveling abroad. Due to TSA Secure Flight requirements, you must enter
all traveler names on your reservation exactly as they appear on each traveler’s passport,
including suffixes such as Jr or Sr and any multiple first, middle, or last names. If accurate
information is not provided, airlines may charge penalties to make corrections or even
deny boarding and you may not be permitted to enter some countries. Any changes in
name or passport information should be reported to us immediately. Note that any name
changes or changes in passport information after you complete the first payment may
result in additional fees.
DAMAGES:
We accept no responsibility for accidents, damage, baggage losses, delays and/or
accidental expenses due to weather, strikes, acts of God, acts of governments or
authorities, wars, terrorism, criminal acts committed by third parties, hostilities, civil
disturbances, riots, strikes, sickness, quarantine, defects of vehicles or breakdown in
equipment, or to the fault or default of any company used for carrying out these trips.
Regarding any and all services and all accommodations furnished, we expressly disclaim
all responsibility or liability over any matter whatsoever for loss, damage, injury or
expense to property or person due to cause whatsoever occurring during the duration of
the trip or otherwise. All such losses or expenses will be borne by the passengers.
TRIP CANCELLATION FOR REASONS OUTSIDE OF OUR CONTROL
In the rare event that it becomes necessary to cancel the trip for reasons beyond our
control, such as terrorism, strikes, acts of government, weather, etc., we will reschedule
the trip. If you are unable to attend the new dates, we will offer refunds in a queue based
on the first payment date as we fill your spot but we cannot guarantee a refund as your
travel insurance should cover these circumstances should they occur.