AGREEMENT
Acceptance: A deposit for a booking constitutes the Customer's acceptance of these Terms and conditions.
Via Mondo Travel & Wellness, LLC (“Via Mondo Travel & Wellness”) facilitates the purchase by customers (“Customers”) of travel-related services, accommodations, transportation, entertainment, recreation, and travel packages (collectively, “Travel Related Services”), which Travel Related Services are provided by providers (“Service Providers”) unrelated to and having no connection to Via Mondo Travel & Wellness.
In utilizing the services of Via Mondo Travel & Wellness to book, reserve, and pay for Travel Related Services, you, the customer (“Customer”), agree to be bound by these terms and conditions (“Terms & Conditions”) which describe the terms and conditions by which Via Mondo Travel & Wellness will agree to provide its services to Customer.
Limitation of Liability: Via Mondo Travel & Wellness shall not be liable for any claims, losses, damages, costs, expenses, delays, sickness, injury, or loss of enjoyment, of any nature or kind whatsoever, resulting from events beyond Via Mondo Travel & Wellness' or a Service Provider's reasonable control. In no event will Via Mondo Travel & Wellness' liability exceed the total amounts Customer paid Via Mondo Travel & Wellness for Customer's travel. Via Mondo Travel & Wellness assumes no responsibility for lost tickets, documents, passes, or coupons.
Relationship of the Parties: Via Mondo Travel & Wellness shall be deemed to be an independent contractor for all purposes under these Terms & Conditions. Via Mondo Travel & Wellness is acting solely to facilitate the reservation and purchase of Travel Related Services and is not acting in any other capacity with either the Customers or the Service Providers, including, but not limited to, any partnership, joint venture, co-ownership, or agency relationship of any kind with any Customer or Service Provider. Via Mondo Travel & Wellness does not have any control over the quality, timing, safety, or legality of any Travel Related Service actually reserved or purchased by or for a Customer. Via Mondo Travel & Wellness does not and cannot control whether or not a Service Provider represents its products accurately or fulfills any agreement or obligation with any Customer.
Disputes & Indemnity: As Via Mondo Travel & Wellness is not involved in providing Travel Related Services for the Customer, any and all disputes between a Customer and Service Provider are solely between that Customer and that Service Provider and the Customer and Service Provider should handle all such disputes directly with that Customer or Service Provider. If a Service Provider or Customer contacts Via Mondo Travel & Wellness relating to any dispute between the Customer or Service Provider, Via Mondo Travel & Wellness may, in its sole discretion, facilitate dispute resolution and reserves the right to take any action that Via Mondo Travel & Wellness deems appropriate under the circumstances.