First and foremost, we are honored and elated to work with you on creating your special vacation package. The Unforgettable Getaways staff truly feel that we have the best travel package for you and we are excited to see what you think.
In this packet, you will find very important information that you will need to know regarding payment and how to send payment , an itinerary outline, booking and cancellation policies and how to access travel updates
To keep all information secured and organized, please send all questions, concerns or traveler information, via email, to ugw@unforgettablegetaways.org or simply respond to within the Travel Joy booking portal. Text messages and calls are reserved for emergencies.
Please allow 1- 2 business days for staff to respond to your email.
We are extremely excited to travel with you to Punta Cana, Dominican Republic
Thank you,
Zanetta Sanders
Unforgettable Getaways
The Riu Palace Bavaro Hotel is located on Arena Gorda beach, one of the most paradisiacal in Punta Cana. This 24-hour all-inclusive hotel, offers a wide variety of exceptional quality services that make it one of the leading all-inclusive hotels in Punta Cana and among the best hotels in the Dominican Republic. It's the perfect hotel for a family holiday, romantic getaway, or trip with friends with RIU Hotels & Resorts.
The Riu Palace Bavaro Hotel is designed to satisfy the needs of all types of guests, as it has more than 600 rooms divided between the main building and the 12 exclusive villas. All of its rooms have free WiFi, a mini-bar with a beverage dispenser, a coffee machine, 24-hour room service, and a balcony or terrace, among numerous other amenities. And, to enjoy the Caribbean sun, you can go down to the Arena Gorda beach or cool off in one of the hotel swimming pools, one of which is just for children.
To keep you entertained during your holiday, this all-inclusive hotel in Punta Cana has developed a complete program of activities to make sure all its guests have fun.
The gastronomic offering of the Riu Palace Bavaro Hotel stands out for its variety and exquisite preparation. You'll be able to savor an authentic American breakfast; the best Japanese, Italian, and fusion cuisine with cooking show stations; or enjoy yourself in the steakhouse in the pool area. And, the six bars serve ice cream, snacks, and refreshments all day, so that you won't lack for anything during your getaway.
In addition to the essential services for authentic holidays, the Riu Palace Bavaro Hotel has six conference rooms, with a capacity of 1000 persons, for holding your meetings or events with the help of a team of professionals specialized in organizing these types of events.
The Riu Palace Bavaro Hotel is part of a complex with the Riu Palace Punta Cana Hotel, the Riu Palace Macao Hotel, the Riu Bambu Hotel, and the Riu Naiboa Hotel, where you'll find all the services, facilities, and amenities you need for an unforgettable holiday. Even so, we suggest you consult our Punta Cana tourist guide to plan visits and excursions outside the hotel to see the most incredible places in the Dominican Republic. If you've decided to visit Punta Cana, make sure not to miss the best offers of the Riu Palace Bavaro Hotel and plan your holiday with RIU Hotels & Resorts.
Enjoy #RiuParty at the Riu Punta Cana Resort
Do you like going to top parties on your holidays? RiuParty is made for you! Dance to the rhythm of top DJs and be carried away by the shows and performances offered at each party. Make the most of your all-inclusive service and enjoy #RiuParty events at the Riu Punta Cana Resort for free!
Find out more about our #RiuParty events here!
RIU Hotels & Resorts offers you the possibility of enjoying incredible facilities with numerous aquatic attractions to experience new thrills during your RIU holiday. If you stay at our hotels, you'll have free admission to Splash Water World, where you'll find water attractions, a snack bar with soft drinks, juices and water. Have fun with RIU Hotels & Resorts!
There's no need to worry about how you will get to your resort from the airport, we took care of those arrangements for you and your travel partner.
The shuttle service is round trip .
Payment Information
All payments are handled to our secured software called Travel Joy. There will never be a time where we request payments via cash app, apple pay, zelle or paypal. We want our clients to feel confident that they know that their booking is being taking care of in the most honest and professional manner.
An invoice is sent to all passengers attending or to the paying traveler with a payment link imbedded. Each passenger will authorize their payment and send it to Unforgettable Getaways. Once processed, a receipt is sent immediately and an updated invoice is sent that reflects the correct balance.
To pay, travelers will use the last invoice sent to make payments towards their booking. Travelers can pay as often and as much as they would like until the final payment date, 65 days before departure.
Excursions and Activities
One of the best things about booking with Unforgettable Getaways, we are certified specialist in booking excursions through third party vendors to help add more excitement to the trip.
Non-motorized sports are included in your package but if there are any other activities you would like to add, please know they will be an extra cost but they can be arranged by us or yourself.
If you would like to book excursions outside of what the group plans to do, you are free to do so. Here's my own personalized link for you to look up or book your own activities:
https://travelagents.viator.com/Punta-Cana/d794-ttd
Know that anything booked, using this link is considered an outside booking and not included in the price package.