Terms & Conditions
Identification:
Passengers
are required to make reservations in the full name that is listed on their
government-issued identification that they will use for travel. Passengers must
ensure their name and date of birth is correct on all travel documents. If you
need to make any changes to names or date of birth after travel documents have
been issued, passenger will be responsible for any associated change fees. Passenger is required to
immediately review all aspects of their booking to verify (but not limited to):
passenger names, mailing address, email address, telephone number, date of
birth, pricing, airfare, arrival/departure airports, accommodations, and
organized activities on their booking receipt. Please notify Melanin and
Stamped Travel immediately if any omissions and/or
corrections are needed regarding the booking details. Passenger(s) voluntarily
assumes full & sole responsibility for any and all risks and/or costs
involved with failure to report such errors and/or omissions.
Passport
and Visas: U.S. citizens traveling to any destination
outside of the United States will be required to present a valid U.S. Passport
to the airline gate. Passports must be valid for 6 months past the return date.
(Please refer and adhere to the country of arrival/departure of specific rules
regarding passports). Passengers are responsible to ensure that they have all
the proper documents for entry including a valid passport and visa. All
travelers must ensure they are authorized to travel domestically and internationally.
Travelers with certain legal issues such as but not limited to taxes, child
support, probation/parole, etc., may be denied entrance or exit of some
countries. Please check the State Department website for further
information. Immunizations may also be required. Failure to comply with these
regulations may result in denied boarding, denied entry, and/or
government-imposed fines. If you are a citizen of another country holding a
passport, there may be additional requirements. Check with the nearest
consulate or embassy of the destination you are traveling to and find out the
entry requirements for non-U.S. citizens. We strongly suggest all cruise
passengers to have a valid passport in their possession while cruising.
Travel
Protection: Travel insurance protection is Strongly
Recommended. This responsibility rests solely with the passenger and we advise
you to do your research and find coverage that best fits your individual needs.
We highly recommend travel protection that helps provide coverage for trip
cancellation, interruption, baggage loss or delay, medical expenses and more.
By declining travel protection, you acknowledge and accept liability for any
cancellation penalties, damages and/or out–of-pocket expenses
incurred. Please note that if you decline this type of coverage, your
confirmation will note “declined” next to the travel protection section of your
confirmation. If you HAVE purchased travel protection, please remember to
review your confirmation for accuracy and call us immediately if you believe
you have travel protection and your confirmation indicates declined. Failure to
contact us will be considered waiver of travel protection.
Children: All
children under the age of 18 must be accompanied by an adult. Minimum age for
cruise tours is 6 months old and child must sail in a cabin with an adult over
age 25 years of age. Accompanying adults are responsible for the safety of
their children including providing any necessary safety equipment (such as
infant/child seats) where appropriate.
If a person under the age of 18 years will be traveling with an adult
other than his/her parents, or with only one parent, a notarized letter written
by the parents, or non-traveling parent, granting authorization to travel,
including dates of travel should be carried.
Payments: Melanin
and Stamped Travel merchant account is through Travel Joy. Travel Joy accepts
PayPal and major credit cards. If deposit/payment is not received by the
agency on or before the Deposit Due Date, reservations are automatically
cancelled. Failure to remit payments on a timely basis will automatically put
your booking at risk of cancellation. Without limitation, Passenger(s)
voluntarily hold Melanin and Stamped Travel harmless for cancellation of
any booking for either late payment or declination of a credit card.
Refunds: All
payments to Melanin and Stamped Travel are non-refundable and non-transferable.
Melanin and Stamped Travel has contractual agreements with hotels, airlines and
other vendors that will allow us not to obtain any refunds.
Prices: All prices listed are per person
based upon shared twin room occupancy unless otherwise clearly specified.
Prices do not include items of a personal nature such as laundry, wines, water,
beverages, food (other than at all-inclusive resorts or where clearly
specified), passport and visa fees, insurance, and foreign port taxes unless
specifically indicated in the package inclusions. Prices are correct at time of
publication; however, as airfares continually fluctuate and classes of service
may have limited capacity, tour package prices and availability will change
accordingly. In case of human or computer error, Melanin and Stamped
Travel reserves the right to re-invoice for the correct price or service.
Deposit: A
deposit is due at the time of reservation. No rooms or flights are held until a
deposit is received. Deposits are nonrefundable and nontransferable All quoted
prices are subject to change until booked. A confirmation will be sent once the
reservation is booked
Late Payment: A Late
Fee will be added to your balance 3 days after a missed due date. Late Fees
vary by trip. Please see the trip description for late fee cost. All late fees
must be paid before final payment due date or trip will be cancelled.
Last
Minute Reservations: All reservations must be made no later than
30 days prior to departure. If requested services cannot be confirmed, payment
will be refunded. If services are confirmed, final payment is due within 24
hours and all applicable cancellation penalties will apply.
Cancellation: Once reservations have
been made; cancellations will only be accepted in writing. Email info@melaninandstamed.com
your cancellation request with your invoice number, full name, and date of
travel. If you do not receive an acknowledgment within 48 hours, please
call 229-598-5298 to ensure your information was received. Payments paid prior
to cancellation are non-refundable and non-transferrable.
Reservation
Changes: Changes to an existing reservation will incur a
$75 per person charge plus any additional supplier fees. This includes name
changes, date changes, removal of services (i.e., optional tours, transfers),
etc. Replacing a travelling passenger with another traveling passenger
constitutes a cancellation and is subject to cancellation penalties and is not
covered by this reservation change policy. There are no refunds for uninsured
services. Please note some suppliers do not allow for changes to be made.
Disabilities: In
order to satisfy your expectations, we recommend that you select a trip that is
suitable for your physical capabilities. Please report any disabilities or
special accommodations requiring special attention to Melanin and Stamped at
the time the reservation is made. Melanin and Stamped Travel will make
reasonable attempts to accommodate the special needs of disabled travelers but
is not responsible for any denial of service by carriers, hotels, restaurants,
or other independent suppliers nor are we responsible for accommodations not
met. The Americans with Disabilities Act is only applicable within the United
States and facilities for disabled individuals are limited outside its borders.
Most transportation services, including motor coach, are not equipped with
wheelchair ramps. We regret that we cannot provide individual assistance to a
vacation participant for walking, dining, entering or exiting the motor
coaches, other vehicles, hotel, and airline or any other personal needs. All
passengers are solely responsible for all medical needs. Additionally, the tour
participant must be accompanied by an individual responsible for providing
those services. Tour managers, guides, drivers or another tour, hotel, ship
personnel are not able to provide such assistance. In order to participate in
escorted tours, passengers must be able to understand and follow instructions
given by the Tour Director at all times, both for the successful operation of
the tour as well as for their personal safety. Melanin and Stamped
Travel reserves the right to reject participation or remove any individual
from a tour if a notification was not provided and/or when, in our sole
judgment, continued participation would significantly hinder the services to be
provided to all guests. Expenses, including cancellation fees and/or costs for
alternate travel plans or to return home, will be the sole responsibility of the
passenger. Escorted tours are fast paced, often requiring long walks over
uneven terrain. In the interests of group harmony, clients should be able to
maintain the pace of the tour. The passenger assumes the full risk of the use
of any prohibitions imposed by vendors. Generally, motorized scooters are not
suitable for international tours. Smoking is not allowed on transportation
exclusively used by Melanin and Stamped Travel.
Service
Animals: Service animals cannot be accommodated on
international escorted tours. Passengers on U.S escorted tours who require a
service dog because of a disability are required to alert Melanin and Stamped Travels prior
to booking a tour. Please note, we will request valid documentation including
vaccinations, physician certifying statement and service animal certification
before allowing final booking or participation on trips/tours. We cannot
accommodate emotional support animals without the valid documentation that must
be presented. Melanin and Stamped Travel also retains the right to refuse
certain types of animals to be used as service/ emotional support animals.
Airlines:
Melanin and Stamped Travel is not responsible for the
services and policies imposed by airlines. Airline schedules and flights are
subject to change without notice. Once full payment is received, airline
tickets will be issued and are nonrefundable. Any name change, even minor
spelling corrections, are subject to full cancellation and rebooking fees at
current rates if available. Prior to
completion of full payment, there is a potential for a price increase(s) due to
increases in government-levied taxes and fees and/or fuel surcharges. To avoid
potential increases, you may choose to accelerate your final payment in order
that your tickets may be issued. Should airline tickets require to be issued
earlier than the final payment due date, you may be required to pay a larger
non-refundable deposit and or complete full payment. The airlines bear sole
authority for seat assignments. All Melanin and Stamped Travel airline
contracts are for economy class seats only. If you require another class or
more than one economy seat, book your own flight and purchase our land only
package.
Frequent
Flyer Program: Passengers are responsible for providing their
frequent flyer number at the time of booking. Majority of the airfare provided by
Melanin and Stamped Travel, are not eligible for mileage or may qualify for
reduced mileage, even if the same airline class of service is eligible for full
mileage when sold as in instant purchase published airfare. Passengers should contact the airline directly
to determine point eligibility and accrual rates as airlines update their
frequent flier programs often.
Schedule
Changes: In the event of an airline schedule change, Melanin
and Stamped Travel will make every effort to inform passengers of the schedule
change and new flight schedule prior to departure. Melanin and Stamped Travels
is not responsible for schedule changes including, when applicable, changes in
routing and/or the number of stops in the itinerary. Melanin and Stamped Travel
is unable to provide compensation for schedule changes, seat assignment
modifications, or cancellations implemented by an airline. In the event of any
change in flight itinerary made directly between passengers and their airline,
it is the passengers' responsibility to advise Melanin and Stamped Travel of
amended flight details in writing at info@melaninandstamped.com. Melanin and
Stamped Travel cannot be held responsible for land services, including arrival
and/or departure transfers, if flights are changed without its knowledge.
Hotel
Accommodations and General Hotel Policies: Hotel
room selections and locations are at the sole discretion of the hotel. Requests
may be made by Melanin and Stamped Travel but are not guaranteed. All
rooms requested for international trips are standard twin-bedded (two single
beds) rooms with private facilities unless you have specifically requested a
king/double size bed. For domestic or Caribbean trips double/queen beds may be
available. Please understand although we will make a bed type request on your
behalf, bed types are subject to availability. Room selection in all cases is
strictly at the discretion of the hotel's management on a run-of-house basis.
Triple and quad occupancy rooms consist of two beds for cruises, where
triple and quad rooms will consist of a twin bed for each person. Some single
rooms are smaller than standard room size. The number of persons accommodated
does not dictate the room size. Although available at most 4 and 5-star hotels,
the use of air-conditioning abroad differs greatly from the United States and
may not be available or have limited availability. Melanin and Stamped Travel always
takes great care to choose hotels that reflect the comfort level of our
clients, but we cannot be held liable for any personal preferences or perceived
inadequacies. All hotel rates are based on Melanin and Stamped Travels
agreements with its suppliers and are not negotiable. Hotel check-in time is
generally not before 3:00 p.m. and check-out time are prior to noon. Please be
sure that adequate arrangements for accommodations have been taken into
consideration when a late-night flight is being used. We reserve the right to
make substitutions with hotels of equal standard. There will be no refunds for
any difference in the cost of those accommodations. Star ratings may differ
from country to country. Melanin and Stamped Travel does its best to maintain
current information, however, is not responsible for any inaccuracies, changes
in description details or amenities, or images provided by third parties. Be
prepared to pay a refundable security deposit upon check-in to cover
incidentals such as parking or room service. The amount will vary by hotel.
Transfers: Transfers
are provided as indicated for each tour by car, minibus, or motor coach
provided airfare is purchased from Melanin and Stamped Travel. If you purchase
a land-only tour, or if you deviate from the arrival and/or departure dates as
stated in the itinerary, you will have the responsibility to purchase your own
transfer to the hotel. Your arrival transfer is guaranteed for up to one hour
from your scheduled arrival time in order to compensate for minor delays. Melanin
and Stamped Travel or the transfer company will not be responsible for flight
delays, for any reason, beyond one hour from the originally scheduled arrival
time. In case of a delay, whether due to a flight delay, immigration and
customs, or time spent reporting baggage damage or loss, it will be your
responsibility to make other transfer arrangements such as a taxi. Transfer
costs are not refundable, and any additional expenses will be your
responsibility. The cost of a transfer is more expensive than hiring a taxi, as
a Melanin and Stamped Travel transfer necessarily includes round trip service,
or 'dead-leg', meaning that our driver must come to the airport, hotel or pier
only to pick you up and necessarily loses a one-way fare. Often the places of
call (airports, seaports, hotels) demand entrance and parking fees, where
drivers may have to wait for up to an hour.
Sightseeing and Itinerary: We
cannot guarantee the number of passengers who will be on any given tour. You
may find that you are traveling with a sizeable group or only with your own
companions. Services, however, will remain constant no matter the number of
tour participants. Times listed in itineraries are approximate and meant only
as guidelines. It is your responsibility to arrive on time for all scheduled
flights, cruises, and package components. Arriving late may be considered a
"no-show", in which case you will not be eligible for refund for the
unused service(s). On dates including,
but not limited to religious holidays and national celebrations, some monuments
and sites may be closed. On these occasions, touring itineraries may be amended
to reflect these closures. Occasionally, during holidays and certain periods,
and/or due to unforeseen circumstances including weather conditions there may
be last-minute changes, sometimes after arrival, in affecting the sequence of
the tour, locations visited and/or hotels. Therefore, we reserve the right to
adjust the sequence and/or substitute any hotels with others of similar
category. In such cases there will be no cost adjustment.
Tipping: Melanin
and Stamped Travel supports the art of tipping the excellent service of others.
Tipping varies per country/ hotel but is generally approved at $5 - $10 per
person per day.
Code of Conduct: Melanin and Stamped Travel reserves the right to accept,
reject or expel any individual who is deemed disruptive or incompatible with
the interests of the group, including, but not limited to, individuals who are
intoxicated and or under the influence of drugs leading to a negative
experience for the remainder of the group.
Expenses, including cancelation fees and or cost for alternate travel
plans or to return home will necessary be borne by the passenger. All unused
services are non-refundable.
Health: It is
the responsibility of the passenger to ensure they are aware of any health
requirements for their travel destinations and to ensure that they carry all
necessary vaccination documentation. Check with your healthcare provider for
up-to-date requirements. Any person who arrives at the destination ill with
apparent fever or becomes ill during the tour will be removed from the group
and directed to a local medical facility for diagnosis. Only upon documented
clearance by an accredited medical facility will that individual be allowed to
resume group travel. All costs associated with medical treatment and related
expenses such as additional hotel nights or transportation not included in the
original itinerary will necessarily be borne by the passenger. Please note that
some countries may require aircraft cabin insecticide treatment for in-bound
foreign flights.
Luggage
(Escorted Tours): All Melanie and Stamped Travel escorted
tour buses allow one piece of luggage per person, plus carry-on bag. Additional
baggage will be subject to a handling charge of $100 per piece. Melanin and
Stamped Travel will not be responsible for loss or damage to luggage and
personal belongings, you MUST report any theft, loss or damage
immediately at the time of the incident and obtain a written report from the
local authority for submission to your insurance provider. Melanie and Stamped
Travel is not able to assist with the passenger's transportation or
handling of any client’s luggage. Please make sure all luggage is weight
appropriate and meets your standards of use.
Passenger
Agreement: All passengers are required to complete a
Passenger Agreement prior to travel and, by so doing, formally accept Melanin
and Stamped Travel’s Terms & Conditions. Passengers booking online will be
required to complete the Passenger Agreement at the time of booking. Passengers
booking via telephone will be provided a verbal review of the Passenger Agreement,
which will be delivered via email shortly after the time of booking. Customers
who are unable to receive and complete their Passenger Agreement via email may
request the Agreement be provided via fax or mail. Travel documents will not be
released without a completed Passenger Agreement. Melanin and Stamped Travel
reserves the right to cancel bookings and return deposits without a completed
Passenger Agreement. The Passenger Agreement incorporates these Terms &
Conditions including the following Release from Liability, Assumption of Risk
and Binding Arbitration Clauses. Completion of the Passenger Agreement
constitutes agreement to these Travel Terms & Conditions and Melanin and
Stamped Travel’s Release from Liability, Assumption of Risk and Binding Arbitration
Clause.
Release
from Liability: Without limitation, Melanie and Stamped is not responsible for any injury, loss, or
damage to person or property, death, delay or inconvenience in connection with
the provision of any goods or services occasioned by or resulting from, but not
limited to, acts of God, acts of government, force majeure, acts of war or
civil unrest, insurrection or revolt, strikes or other labor activities,
criminal or terrorist activities of any kind, or the threat thereof, overbooking
or downgrading of accommodations, structural or other defective conditions in
hotels or other lodging facilities, mechanical or other failure of airplanes or
other means of transportation or for any failure of any transportation
mechanism to arrive or depart timely or safely, dangers associated with or
bites from animals, pests or insects, marine life or vegetation of any sort,
dangers incident to recreational activities such as swimming, kayaking,
sailing, canoeing, rafting, hiking, walking, bicycling, etc., sanitation problems,
food poisoning, lack of access to or quality of medical care, difficulty in
evacuation in case of a medical or other emergency, illness, epidemics, pandemics
or the threat thereof or for any other cause beyond the direct control of Melanie
and Stamped Travel. In addition, I release Melanin and Stamped from its own
negligence and assume all risk thereof.
The Assumption
of Risk: I am aware that travel such as that I am
undertaking involves hazardous activities, with a risk of illness, injury or
death which may be caused by forces of nature, animals, insects or flora, the
negligence of Melanin and Stamped Travels, or other persons and companies known
or unknown, or of willful or criminal conduct of third parties. I am aware that
weather conditions may be severe, adverse and/or unpleasant. I am also aware
that medical services or facilities may not be readily available or accessible
during some or all of the time during which I am participating on the trip. In
order to partake of the enjoyment and excitement of this trip, I am willing to
accept the risks and uncertainty involved as being an integral part of my
adventure. I hereby accept and assume full responsibility for any and all risks
of illness, injury or death and of the negligence of Melanin and Stamped Travel
and agree to hold harmless and release Melanin and Stamped Travel from
claims of third-party negligence.
Binding
Arbitration: I agree that any dispute concerning, relating or
referring to this Agreement, the brochure or any other literature concerning my
trip, or the trip itself, shall be resolved exclusively by binding arbitration
pursuant to the Federal Arbitration Act, 9 U.S.C. §§1-16, either according to
the then existing Commercial Rules of the American Arbitration Association
(AAA) or pursuant to the Comprehensive Arbitration Rules & Procedures of
the Judicial Arbitration and Mediation Services, Inc. (JAMS). Such proceedings
will be governed by substantive (but not procedural) Georgia law and will take
place in Thomasville, GA. The arbitrator and not any federal, state, or local
court or agency shall have exclusive authority to resolve any dispute relating
to the interpretation, applicability, enforceability, conscionability, or
formation of this contract, including but not limited to any claim that all or
any part of this contract is void or voidable. Please understand that by
agreeing to these terms and conditions, you (and we) are waiving our right to a
trial by jury.
Voluntary
Participation: I acknowledge that I have voluntarily applied to
participate on the trip designated on this application (or a trip which I may
change) and that I have read the description of the trip as it appears in
the current Melanie and Stamped Travels website relating to the trip, together
with all information contained in this application. I am voluntarily
participating in this trip with knowledge of the hazards involved.
Knowing
and Voluntary Execution: I have carefully read these Terms and
Conditions and the booking information sections of this document, and fully
understand its contents. I am aware that this is a release of liability and a
contract between myself and Melanin Stamped Travel and agree on my own free
will.
PHOTOGRAPHIC
RELEASE Melanin and Stamped Travel may take photographs
or video of its trips, and trip participants and grant Melanin and Stamped
Travels permission to do so, and for it to use same for promotional or
commercial use without payment of any compensation to participant. I give
Melanin and Stamped permission to publish images on social media managed by Melanin
and Stamped Travels. I acknowledge those
photos may be used in promotional marketing.
By signing or book travel via Melanin and Stamped, I agree to
these Travel Terms & Conditions and Melanin and Stamped Travel Release
from Liability, Assumption of Risk and Binding Arbitration Clause for myself,
each member of my traveling party and any minor children accompanying me. Melanin
and Stamped Travel reserves the right to amend Terms and Conditions without
notice.