We are EYESCREAM TRAVEL and are excited to help you with your cruise vacations. The following terms & conditions (the "Agreement") describe what you can expect from us.
Please read carefully before purchasing your itinerary, booking or continuing with any of our services.
In the event of any cruise cancellation, the Reservation fee is non-refundable.
DUE TO CONTRACTUAL AGREEMENTS WITH OUR SUPPLIERS AND VENDORS, ALL PAYMENTS ARE NON-REFUNDABLE AND NON-TRANSFERRABLE.
WITH THIS IN MIND, WE STRONGLY ENCOURAGE THAT EACH CRUISER PURCHASE TRAVEL INSURANCE TO PROTECT YOUR INVESTMENT
If a new passenger is being added into the booking, they will have to register. Each passenger must register before being added to the booking. Upon removing passengers for cancellation/Name Change there will be a penalty accrued directly from the cruise line that will reflect in your final balance.
The cancellation policy is applicable to all EYESCREAM TRAVEL Cruises/services. A written notice must be received by email to cancel your cruise with an explanation of reason. EYESCREAM TRAVEL is not responsible for additional expenses such as airline cancellation fees, visa fees, vaccinations, purchases of clothing or equipment, or other expenses that may occur as a result of the cancellation.
*PLEASE NOTE THAT IF YOUR ROOMATE CANCELS, YOU WILL BE RESPONSIBLE FOR PAYING THE DIFFERENCE OF THE COST OF THE ROOM IF YOU ARE UNABLE TO SECURE A REPLACEMENT.
TRAVEL INSURANCE:
MISSING A VACATION IS BAD ENOUGH, LOSING YOUR MONEY THAT YOU PAID FOR SAID VACTATION SOMETHING ELSE :(! WE HIGHLY RECOMMEND TRAVEL PROTECTION ON YOUR CRUISE AS ALL FUNDS ARE NON-REFUNDABLE AND NON-TRANSFERABLE. YOU HAVE THE SELECTION OF REQUESTING A QUOTE FOR TRAVEL INSURANCE DURING BOOKING.
ANY RESERVATIONS NOT PAID IN FULL BY THE FINAL PAYMENT DAY WILL BE CANCELLED AND ALL MONIES FORFEITED. PASSENGERS ARE RESPONSIBLE FOR ENSURING THEY HAVE THE PROPER TRAVEL DOCUMENTS. PASSPORTS ARE NOT REQUIRED FOR TRAVEL HOWEVER STRONGLY RECOMMENED.
TRAVEL INSURANCE WILL NEED TO BE PAID UPFRONT TO ADD TO RESERVATION AFTER FULL DEPOSIT OF $500.00 HAS BEEN PAID
WE DON'T JUST PLAN TRAVEL, WE DESIGN AND COURATE EXPERIENCES...
IF THERE'S ANYTHING WE CAN DO TO ASSIST YOU, PLEASE DO NOT HESITATE TO CONTACT US AT ALL.
*PRICES ARE BASED UPON DOUBLE OCCUPANY TO A CABIN. IF YOU NEED A QUOTE FOR 3 OR MORE PEOPLE, PLEASE EMAIL REQUESTEYESCREAMTRAVEL@GMAIL.COM FOR PRICING.