Cancellation Penalty Waiver Program – non-insurance features provided by Celebrity Cruises

Allows you to cancel and waives the normally non-refundable cancellation charges if you need to cancel for specified reasons. In addition, CruiseCare® Cancel For Any Reason Cruise Vacation Enhancement makes sure that in the event you choose to cancel for a reason not eligible under the plan, at any time up until departure, Celebrity will provide you with a cruise credit equal to 90% of the non-refundable value of your cruise vacation prepaid to Celebrity, for your use towards a future cruise (excluding Flights by Celebrity).

Trip Interruption & Trip Delay²

Provides coverage if you can’t start or finish your cruise vacation because you’re sick or hurt, there’s a death in the family, or for another covered reason. For Trip Delays, the plan reimburses up to $2,000 for covered out-of-pocket expenses to catch up to your cruise. For trip interruption the plan covers up to 150% of your total trip cost.

Baggage and Bag Delay Protection²

If your baggage or personal property is lost, stolen, or damaged, the plan covers up to $1,500. If your bags are delayed or misdirected for more than 24 hours, the plan reimburses up to $2,000 for the purchase of necessary personal items due to a covered delay. 

Medical Expense, Evacuation & Repatriation Benefits²

Should you become injured or sick during your vacation, the plan reimburses for covered medical expenses for up to one year from the date of your accident or illness. It is important to evaluate your current insurance to ensure that you have adequate medical coverage while you are traveling. Depending on your plan, Medicare and other health insurance providers may not cover expenses incurred outside of the US. Coverage is up to $25,000 for Accident or Sickness Medical Expenses, up to $50,000 for Emergency Evacuation and up to $25,000 for Repatriation.

24/7 Emergency Assistance³ – emergency travel assistance provided by CareFree Travel Assistance^TM

Provides 24-hour travel assistance, medical assistance and emergency services, such as: pre-trip health, safety, and weather information, assistance with travel changes, lost luggage assistance, emergency cash transfer assistance, medical consultation, emergency legal, medical and dental assistance and more.

Need to file a claim?

Claims may be filed through Aon Affinity for guests who purchased Celebrity’s CruiseCare® plan.¹ A claim may be filed online at www.aontravelclaim.com. To view terms, conditions and exclusions, visit: https://www.archinsurancesolutions.com/coverage/Celebrity.