CARNIVAL CRUISE LINE REFUND* AND CANCELLATION POLICY FOR COVID-19

The following information applies to all sailings scheduled during the declared Public Health Emergency involving COVID-19. Except as specifically stated below, or as otherwise provided in the Ticket Contract for your cruise, the standard cancellation policies and penalties described in the Ticket Contract apply.

CRUISE CANCELLED BY CARNIVAL

• If your cruise is cancelled by Carnival, or boarding is delayed by three days or more and you elect not to sail on the delayed voyage, you are entitled to a refund of the amount paid to Carnival or an optional Future Cruise Credit (“FCC”).

CRUISE CANCELLED BY GUEST

• If you, your family members living with you in the same household or travelling companions assigned to the same stateroom cancel a cruise booking due to testing positive for COVID-19 within 10 days of embarkation, you and they are entitled to a FCC for the amount paid to Carnival. If you have close contact with a confirmed or suspected COVID-19 case within 10 days of embarkation, and Carnival deems you are unfit to travel because of the confirmed or suspected COVID-19 case, you are eligible for a FCC.

• To qualify for the FCC, you are required to notify Carnival within 24 hours of receiving a positive COVID-19 test result. You must present your verified positive test result in a form acceptable to Carnival, i.e., a laboratory test record, digital certificate or healthcare record, which indicates your full legal name, date of birth, type of test, date and time sample was taken, test result stating “POSITIVE” and laboratory, testing site, and/or healthcare provider details. Handwritten test results and photographs of at home test results are not acceptable.

DENIAL OF EMBARKATION OR REBOARDING; QUARANTINE AND/OR DISEMBARKATION

• If you, your family members, travelling companions or other close contacts are denied embarkation or reboarding, or quarantined or disembarked during the voyage, due to a positive COVID-19 test or being suspected of having COVID-19, you and they are entitled to a FCC for the amount paid to Carnival in the event of denial at embarkation, or a pro-rated refund of the unused portion of your cruise fare in all other cases.

• If you are denied embarkation or reboarding, or are disembarked or quarantined during the voyage, for failure to comply with the Carnival COVID-19 Guest Protocols in effect at the time of the cruise, you shall not be entitled to a refund or compensation of any kind. Please refer to the Ticket Contract issued for your cruise for complete details.

*All refund requests must be made within 30 days of the scheduled embarkation date or you will only be entitled to a Future Cruise Credit for the amount specified.