17. Secure Flight Passenger Data and Advance Passenger Information
For security reasons, the United States, most European and many other countries now require airlines to provide information about their passengers before they fly. This may be referred to as Secure Flight Passenger Data (SFPD)
or Advance Passenger Information (API). Where you make a flight inclusive booking with us, we need to collect this information on the airline’s behalf.
Full name as it appears on your passport (including any middle name(s)) Date of birth
Passport number and other details
Redress number where applicable (see below*) Other information may also be required.
*A redress number is a number which passengers who have previously encountered misidentification when flying or attempting to fly in or to the United States can apply for in the US so as to avoid future problems.
For further information on SFPD (including redress numbers), see www.tsa.gov/SecureFlight.
The above information must be provided at the time of booking a flight inclusive holiday with us or, if not provided at the time of booking, immediately on request. Failure to do so, or the provision of inaccurate or incomplete details, will result in our being unable to take your booking, your booking being cancelled or your being denied boarding on your flight or entry into the US and/or any other country(ies) to which the requirement applies, as applicable. Cancellation charges will then apply, and you will be responsible for all costs, expenses, fines and other sums which are incurred by you, us and/or the airline as a result.
Where you book cruise only with us, you are responsible for providing the above information to the airline, if booking direct, or to your travel agent or tour operator, when requested to do so for all flights for which SFPD or API is required. If, as a result of failure to provide information when required or the provision of inaccurate or incomplete details, you are unable to take your Oceania cruise, cancellation charges will apply as set out in our Booking Conditions.
Please note, the provision of SFPD or API is a separate requirement to the Electronic System for Travel Authorisation or ESTA – see clause 16 of our Booking Conditions.
18. Financial security
(1) In the unlikely event that the travel services listed in your booking confirmation cannot be carried out due to the insolvency of Oceania Cruises S. de RL, insurance has been arranged with International Passenger Protection Ltd. via Liberty Mutual Insurance Europe SE, Luxembourg to provide the protection referred to in this paragraph, for bookings made in a country which is a member of the European Economic Area (which is all EU member states together with Norway, Iceland and Liechtenstein), plus includes cover for the additional countries of Monaco and Gibraltar. For Switzerland, insurance has been arranged with International Passenger Protection Ltd. via Liberty Managing Agency Limited, United Kingdom. This insurance will ensure you receive a refund of the price paid (if you have yet to travel) or reimbursement of necessary expenses you are forced to incur in order to return home (where your contracted arrangements include return travel). For further information, please refer to the insurance certificate provided for your booking.
You will find the address of our insolvency insurer at the end of these General Terms & Conditions of Travel.
Note: This applies if your booking is made in a country that is a member of the European Economic Area (this includes all EU member states together with Norway, Iceland and Liechtenstein) and corresponds to the obligation of Article 17 of EU Directive 2015 / 2302.
(2) We are also bonded with the Federal Maritime Commission in the USA.
19. Delay and deviation
Subject to the requirements of EU Regulation 1177/2010, we regret we are not in a position to offer you any assistance in the event of delay at your outward or homeward point of departure. We cannot accept liability for any delay which is due to unavoidable and extraordinary circumstances (see clause 9). In addition, we will not be liable for any delay unless it has a significant effect on your holiday arrangements.
In all situations the ship has liberty to proceed without pilots. The ship also has liberty to deviate from the advertised route and to call (or omit to call) at any port or place to tow and assist vessels and to offer or render assistance to preserve life or property or for any other reason or purpose which in the judgment of the Master of the ship (whether alone or acting on advice from others) is reasonable including, but not limited to, weather conditions, operational matters, the medical condition of anyone on board or the safety, comfort or convenience of guests. Such deviation shall not give rise to any liability on our part and shall not represent a significant change to the holiday.