Terms & Conditions

We are Vacation Me Travel Agency LLC and are excited to help you with your travel. The following terms & conditions (the "Agreement") describe what you can expect from us. The terms "we", "us", and "our" refer to Vacation Me Travel Agency LLC and the term "you" refers to the individual who signs this agreement.

PLEASE READ THIS.   IT CONSTITUTES PART OF YOUR CONTRACT FOR YOUR TRIP AND ANY RELATED SERVICES.  PLEASE CALL US IMMEDIATELY IF YOU HAVE ANY QUESTIONS.

Please thoroughly review these terms and conditions of Vacation Me Travel Agency, LLC and VacationMeTravelAgency.com, herein referred to as VMTA. The addressee of this notice will be the only recipient of this booking receipt and terms and conditions. It is the sole responsibility of the addressee to inform all other parties traveling of the contents of these terms and conditions. The booking passenger, by accepting this receipt and making payment to VMTA, acknowledges that they have been advised of, reviewed, and hereby accept these terms and conditions and contract for travel related services.

TRAVEL PLANNING AND FEE(S):  Travel planning fees will be imposed for all new trip inquiries. Planning fees are non-refundable and must be paid prior to receiving any travel services or proposals. VMTA reserves the right to change the planning fee amounts to align with business standards and functionality.  Travel Planning Fees are as follows and can also be found at vacationmetravelagency.com

CLIENT RESPONSE TIMEFRAME:  It is our goal at VMTA to provide the most seamless travel experience possible to all clients. Client responses are vital in ensuring pricing and availability meet client needs. All clients will be given a proposal response time within 72 business days of submitting the Client Inquiry form and Travel Planning fee. All clients will have 21 days from receiving the proposals to request one (1) proposal swap or to book travel. Clients that do not respond within the 21 day period will be required to resubmit their planning fee to restart the planning process.

BOOKING ACCURACY/LEGAL NAMES:  Passenger is required to immediately review all aspects of their booking to verify (but not limited to): passenger names, mailing address, email address, telephone number, date of birth, pricing, airfare, arrival/departure airports, accommodations, and organized activities on your booking receipt. Please notify VMTA immediately if any omissions and/or corrections are needed regarding the booking details. Passenger(s) voluntarily assumes full & sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions. Passenger is required to verify the accuracy of the passenger’s LEGAL first & last names. It is mandatory that guest names be identical to the Passenger(s) LEGAL first and last names and identical to the names as they appear on booking and travel documents.

TRAVEL DOCUMENTS:  Passenger(s) assumes sole responsibility to independently confirm all documentation requirements for all passport, visa, vaccination, or other entry and/or travel requirements of each destination. Passenger(s) assumes sole responsibility for, and hereby releases VMTA from any claims or responsibility for any and all damages incurred as a result of Passenger(s) failure to comply with applicable documentation requirements, including but not limited the requirement that all Passengers procure, and have on their person the proper travel documents at all times. VMTA recommends the Passenger(s) consult with the appropriate domestic and foreign governmental agencies for the current document requirements. Please note, effective January 23, 2007 a valid passport will be the only acceptable document for travel to Mexico.

PAYMENTS: VMTA accepts Visa, American Express, Discover, Mastercard for vacations.  VMTA holds reservations until “Deposit Due Date” indicated on your confirmation. If deposit/payment is not received by VMTA on or before the Deposit Due Date, reservations are automatically cancelled. Failure to remit payments on a timely basis will automatically put your booking at risk of cancellation. Please contact us immediately, and in advance of your payment due date, if you will be unable to meet this obligation. Without limitation, Passenger(s) voluntarily hold VMTA harmless for cancellation of any booking for either late payment or declination of a credit card.

PRICING: Prices and availability quoted by VMTA are not guaranteed until deposit is fully paid. Pricing and availability may change without notice. Passenger agrees that VMTA is not responsible for any errors or omissions in any quotes, advertisements, including on our website, resulting in inventory, content, or pricing discrepancies nor is VMTA responsible for any errors or omissions that may occur as a result of incorrect information from third parties. Suppliers reserve the right not to honor any published prices that it determines were erroneous due to electronic, printing, or clerical error. You acknowledge this right and agree to hold VMTA harmless for any actions or damages arising from Supplier pricing.

VMTA reserves the right to charge Passenger(s) for any increase in taxes, fees or surcharges (i.e. fuel). Passenger(s) acknowledge this right and agree to pay any such additional taxes, fees, and surcharge.

CANCELLATION POLICIES: All cancellations or no-shows are subject to penalties imposed by the supplier. If you require a copy of these terms, please contact the supplier or your agent at VMTA. Additionally, all booking cancellations, transfers to another Agency, or no-shows are considered cancellations and subject to a non-refundable $50 per person fee imposed by VMTA. 

TRAVEL PROTECTION: Travel insurance protection is Strongly Recommended. As your travel agent, we have a professional responsibility to recommend the purchase of travel protection to protect both you and your vacation. While we do offer coverage through certain carriers, we cannot compare all the policies or companies currently in the marketplace. This responsibility rests solely with you the customer and we advise you to do your research and find coverage that best fits your individual needs. VMTA is limited to advising you of the need for such coverage. All deposits are non-refundable unless you purchase travel protection for your trip. 

By declining travel protection, you acknowledge and accept liability for any cancellation penalties, damages and/or out–of-pocket expenses incurred.  You also acknowledge and accept responsibility for arranging and paying for any treatment in case of a medical emergency while traveling. Please note that if you decline this type of coverage, you have waived your right to this important coverage and your confirmation will note “declined” next to the travel protection section of your confirmation. If you HAVE purchased travel protection, please remember to review your confirmation for accuracy and call us immediately if you believe you have travel protection and your confirmation indicates declined. Failure to contact us will be considered waiver of travel protection.

We urge you to read your policy when it arrives as it contains important information. This information includes, but is not limited to, details on the extent of coverage and procedures for making a claim.

All requests for service under the policy must be filed directly with the travel insurance provider, in accordance with the policy terms and conditions, which you the passenger are responsible for reviewing upon receipt of your travel protection policy. VMTA is not able to give advice with regard to possible cancellations and any associated claims processing. All queries regarding cancellation, penalties, coverage should be directed to your particular travel insurance provider.  Please note that the travel insurance provider may not be allowed to discuss your claim with VMTA due to privacy laws (e.g. HIPAA). Accordingly, you acknowledge that VMTA cannot be involved in any aspect of your claim/request for service. Passenger(s) acknowledge and agree that WTA has no control over the travel insurance provider or its coverage decisions, and as a result VMTA is not responsible for and shall not be liable for policy coverage, claims processing, or the denial of any claims.

LIMITATION OF LIABILITY:  Without limitation, Passenger(s) assume the risk of, and agree that VMTA is not liable for any damages arising from or related to any act of God or public enemies, arrest, restraints of any government or rulers of people, piracy, war, revolution, extortion, terrorist activity, threatened or actual rebellion, political upheaval, civil unrest, riots, fire, lockouts, explosion, collision, weather conditions, dangers incident to the sea, mechanical or construction failures or difficulties, diseases, local laws, abnormal conditions or developments, closure of airports/seaports/hotels/train stations, carrier or supplier logistical problems, computer problems stranding, food or water poisoning, illness, grounding, perils of the sea, rivers, canals, locks or other waters, perils of navigation of any kind, theft, accident to or from machinery, boilers, or latent defects even though existing at commencement of the trip, desertion or revolt of crew, or lost/damaged/delayed luggage.

MODIFICATION OF TERMS AND CONDITIONS:  The Terms and Conditions may be amended or modified by VMTA at any time without notice.  It is therefore essential that you consult the Terms and Conditions prior to making each and every booking, particularly in order to ensure what provisions are in operation in case they have changed since the last time an order was placed by you.

PEACE POLICY

Only those who have accepted the Terms and Conditions and affirmatively indicated their consent to be bound by the Terms and Conditions may make a booking with VMTA.  Without this acceptance any order is subject to cancellation at any time.

The failure of VMTA to act with respect to a breach of these Terms and Conditions by you, or others, does not waive its right to act with respect to subsequent or similar breaches. VMTA does not guarantee it will take action against all breaches of this these Terms and Conditions.