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Majestic Junior Suite Swim-Up w/ Outdoor Jacuzzi —
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Available until February 28, 2025

Starting At: $972.00 per person
Deposit: $200.00 per person

This room is in the Family Section - with NO access to the "Elegance Club" areas or amenities.
 
Inclusions: Majestic Elegance All-Inclusive Amenities, listed here under the FAQ "What's Included?" (In short: food, drinks, access to pools, bars, gym, entertainment, etc. are all included)
 
View: Garden or Pool view, assigned at time of check-in
 
Location: 2nd, 3rd, or 4th floor of the Family Friendly building, assigned at time of check-in
 
625 sq. ft. 
 
Contains both an outdoor jacuzzi and lounge bed
 
Bedding Options: 1 King or 2 Doubles (preferences will be passed along to the resort, but cannot be 100% guaranteed.)
 
Maximum Occupancy:  3
 
CHILD RATES:  **NOTE, this form has limited capabilities and there are actually different rates by age, listed below. For now, please just add the number of children you have staying in your room. In the next step in the booking process, you will be able to specify their age. Then Allison of Tailored Travel Experiences will adjust your child's costs accordingly. Thanks for your patience with this!
 
PRICES WILL BE BASED ON AGE AT THE TIME OF TRAVEL:
0-1 years old: FREE  (please add on any kids this age in the next booking step of "extras")
2-12 years old: $128 per night  (please make a note of this in the booking form, and I will update your child's rate)
13-17 years old: $218 per night (the rate here should be correct already)
18 + is considered an adult
 
Please note that child fares are applicable only when sharing a room with 2 paying adult fares, per the resort's policies. Children sharing a room with ONE adult will be charged an adult rate. 
 
 
Please add ground transportation for ALL GUESTS staying in this room during the next step of booking

Available until February 28, 2025

Starting At: $1,076.00 per person
Deposit: $200.00 per person

This room DOES have access to the "Elegance Club" areas and amenities.
 
Inclusions: Majestic Elegance All-Inclusive Amenities (In short: food, drinks, access to pools, bars, gym, entertainment, etc. are all included) PLUS the additional Elegance Club Level amenities, all of which are listed here under the FAQ "What's Included?"
 
View: Pool or Garden view; assigned at check-in
 
Location: 2nd, 3rd, or 4th floor; assigned at check-in
 
625 sq. ft.
 
Contains both an outdoor jacuzzi and lounge bed
 
Bedding Options: 1 King or 2 Doubles (preferences will be passed along to the resort, but cannot be 100% guaranteed.)
 
Maximum Occupancy:  2 adults 
 
Please add ground transportation for ALL GUESTS staying in this room during the next step of booking

Available until February 28, 2025

Starting At: $1,072.00 per person
Deposit: $200.00 per person

This room DOES have access to the "Elegance Club" areas and amenities.
 
Inclusions: Majestic Elegance All-Inclusive Amenities (In short: food, drinks, access to pools, bars, gym, entertainment, etc. are all included) PLUS the additional Elegance Club Level amenities, all of which are listed here under the FAQ "What's Included?"
 
View: Pool or Garden view; assigned at check-in
 
Location: 2nd, 3rd, or 4th floor; assigned at check-in
 
850 sq. ft.
 
Contains both an outdoor jacuzzi and lounge bed.
 
Living room and Bed room are separated by doors.
 
Bedding Options: 1 King only. NOTE: (if you opt for 3 or 4 adults in this room, you will be provided pull out sofas and/or roll-away beds. 
 
Maximum Occupancy:  4 adults 
 
Please add ground transportation for ALL GUESTS staying in this room during the next step of booking

Available until February 28, 2025

Starting At: $1,108.00 per person
Deposit: $200.00 per person

This room is in the Family Section - with NO access to the "Elegance Club" areas or amenities.
 
Inclusions: Majestic Elegance All-Inclusive Amenities, listed here under the FAQ "What's Included?" (In short: food, drinks, access to pools, bars, gym, entertainment, etc. are all included)
 
View: Garden or Pool view, assigned at time of check-in
 
Location: 2nd, 3rd, or 4th floor of the Family Friendly building, assigned at time of check-in
 
850 sq. ft. 
 
Contains both an outdoor jacuzzi and lounge bed
 
Living room and Bed room are separated by doors.
 
Bedding Options: The room contains 1 King bed, 1 Pull-Out Sofa, and 1 Murphy Bed
 
Maximum Occupancy:  4
 
CHILD RATES:  **NOTE, this form has limited capabilities and there are actually different rates by age, listed below. For now, please just add the number of children you have staying in your room. In the next step in the booking process, you will be able to specify their age. Then Allison of Tailored Travel Experiences will adjust your child's costs accordingly. Thanks for your patience with this!

PRICES WILL BE BASED ON AGE AT THE TIME OF TRAVEL:
0-1 years old: FREE  (please add on any kids this age in the next booking step of "extras")
2-12 years old: $150 per night  (please make a note of this in the booking form, and I will update your child's rate)
13-17 years old: $255 per night (the price should already be correct for this age)
18 + is considered an adult
 
Please note that child fares are applicable only when sharing a room with 2 paying adult fares, per the resort's policies. Children sharing a room with ONE adult will be charged an adult rate. 
 
Please add ground transportation for ALL GUESTS staying in this room during the next step of booking

Available until February 28, 2025

Starting At: $1,220.00 per person
Deposit: $200.00 per person

This room DOES have access to the "Elegance Club" areas and amenities.
 
Inclusions: Majestic Elegance All-Inclusive Amenities (In short: food, drinks, access to pools, bars, gym, entertainment, etc. are all included) PLUS the additional Elegance Club Level amenities, all of which are listed here under the FAQ "What's Included?"
 
View: Pool or Garden view; assigned at check-in
 
Location: Ground floor
 
725 sq. ft.
 
Contains both an outdoor jacuzzi and lounge bed.
 
Living room and Bed room are separated by doors.
 
This spacious suite features access to a private pool OR the resort's main swimming pool, depending on location (assigned at check-in)
 
Bedding Options: 1 King only. NOTE: (if you opt for 3 or 4 adults in this room, you will be provided pull out sofas and/or roll-away beds. 
 
Maximum Occupancy:  2 adults 
 
Please add ground transportation for ALL GUESTS staying in this room during the next step of booking

Available until February 28, 2025

Starting At: $1,172.00 per person
Deposit: $200.00 per person

This room is in the Family Section - with NO access to the "Elegance Club" areas or amenities.
 
Inclusions: Majestic Elegance All-Inclusive Amenities, listed here under the FAQ "What's Included?" (In short: food, drinks, access to pools, bars, gym, entertainment, etc. are all included)
 
View: Garden or Pool view, assigned at time of check-in
 
Location: Ground Floor

You will have direct access EITHER to a private pool OR the main building's swimming pool, depending on location, which will be assigned at check-in.
 
725 sq. ft. 
 
Contains both an outdoor jacuzzi and lounge bed
 
 
Bedding Options: 1 King Only (If you choose to put 3 or 4 people in this room, you will be given a cot)
 
Maximum Occupancy:  4
 
CHILD RATES:  **NOTE, this form has limited capabilities and there are actually different rates by age, listed below. For now, please just add the number of children you have staying in your room. In the next step in the booking process, you will be able to specify their age. Then Allison of Tailored Travel Experiences will adjust your child's costs accordingly. Thanks for your patience with this!

PRICES WILL BE BASED ON AGE AT THE TIME OF TRAVEL:
0-1 years old: FREE  (please add on any kids this age in the next booking step of "extras")
2-12 years old: $159 per night  (please make a note of this in the booking form, and I will update your child's rate)
13-17 years old: $269 per night (the price should already be correct for this age)
18 + is considered an adult
 
Please note that child fares are applicable only when sharing a room with 2 paying adult fares, per the resort's policies. Children sharing a room with ONE adult will be charged an adult rate. 
 
Please add ground transportation for ALL GUESTS staying in this room during the next step of booking

Available until February 28, 2025

Starting At: $1,352.00 per person
Deposit: $200.00 per person

This room DOES have access to the "Elegance Club" areas and amenities.
 
Inclusions: Majestic Elegance All-Inclusive Amenities (In short: food, drinks, access to pools, bars, gym, entertainment, etc. are all included) PLUS the additional Elegance Club Level amenities, all of which are listed here under the FAQ "What's Included?"
 
View: Pool or Garden view; assigned at check-in
 
Location: 5th floor - divided in two floors; Main room plus a large roof top terrace with plunge pool
 
1,025 sq. ft.
 
Contains a large rooftop terrace and plunge pool, divided by floors from the main room.
 
Bedding Options: 1 King only
 
Maximum Occupancy:  2 adults 
 
Please add ground transportation for ALL GUESTS staying in this room during the next step of booking

Available until February 28, 2025

Starting At: $1,252.00 per person
Deposit: $200.00 per person

This room is in the Family Section - with NO access to the "Elegance Club" areas or amenities.
 
Inclusions: Majestic Elegance All-Inclusive Amenities, listed here under the FAQ "What's Included?" (In short: food, drinks, access to pools, bars, gym, entertainment, etc. are all included)
 
View: Garden or Pool view, assigned at time of check-in
 
Location: Ground Floor

You will have direct access EITHER to a private pool OR the main building's swimming pool, depending on location, which will be assigned at check-in.
 
1,000 sq. ft. 
 
Contains both an outdoor jacuzzi and lounge bed

The living room and bedroom area are separated by doors.
 
 
Bedding Options: 1 King, 1 pull-out sofa, and 1 murphy bed
 
Maximum Occupancy:  4
 
CHILD RATES:  **NOTE, this form has limited capabilities and there are actually different rates by age, listed below. For now, please just add the number of children you have staying in your room. In the next step in the booking process, you will be able to specify their age. Then Allison of Tailored Travel Experiences will adjust your child's costs accordingly. Thanks for your patience with this!

PRICES WILL BE BASED ON AGE AT THE TIME OF TRAVEL:
0-1 years old: FREE  (please add on any kids this age in the next booking step of "extras")
2-12 years old: $169 per night  (please make a note of this in the booking form, and I will update your child's rate)
13-17 years old: $288 per night (the price should already be correct for this age)
18 + is considered an adult
 
Please note that child fares are applicable only when sharing a room with 2 paying adult fares, per the resort's policies. Children sharing a room with ONE adult will be charged an adult rate. 
 
Please add ground transportation for ALL GUESTS staying in this room during the next step of booking

Available until February 28, 2025

Starting At: $1,416.00 per person
Deposit: $200.00 per person

This room DOES have access to the "Elegance Club" areas and amenities.
 
Inclusions: Majestic Elegance All-Inclusive Amenities (In short: food, drinks, access to pools, bars, gym, entertainment, etc. are all included) PLUS the additional Elegance Club Level amenities, all of which are listed here under the FAQ "What's Included?"
 
View: Ocean Front View
 
Location: 2nd, 3rd, or 4th floor of the Family Friendly building, assigned at time of check-in
 
625 sq. ft. 
 
Contains both an outdoor jacuzzi and lounge bed
 
Bedding Options: The room contains 1 King bed only
 
Maximum Occupancy: 2 adults
 
Please add ground transportation for ALL GUESTS staying in this room during the next step of booking

Available until February 28, 2025

Starting At: $1,424.00 per person
Deposit: $200.00 per person

This room does NOT have access to the "Elegance Club" areas or amenities.
 
Inclusions: Majestic Elegance All-Inclusive Amenities, listed here under the FAQ "What's Included?" (In short: food, drinks, access to pools, bars, gym, entertainment, etc. are all included)
 
View: Ocean Front View
 
Location: 2nd, 3rd, or 4th floor of the Family Friendly building, assigned at time of check-in
 
625 sq. ft. 
 
Contains both an outdoor jacuzzi and lounge bed
 
Bedding Options: The room contains 1 King bed only
 
Maximum Occupancy: 2 adults
 
Please add ground transportation for ALL GUESTS staying in this room during the next step of booking

Add extra options

Available until February 28, 2025

$89.00

This is a PER PERSON cost that covers the following:
  • Ground transportation between the CUN airport and Majestic Elegance Costa Mujeres on arrival date
  • Ground transportation between Majestic Elegance Costa Mujeres on departure date

More information on this round-trip ground transportation:
  • Service will be non-stop aboard a sedan or deluxe van
  • Only passengers within the wedding group arriving or departing on similar flights will share a transfer. There will not be any outside travelers aboard.
  • The transfer service will be a well-known company that Tailored Travel Experiences has used often and trusts. 
  • The service will assist you with your bags for arrival and departure outside of the airport.  (does not include inside pick-up / meeting at baggage claim)
  • Baggage allowed: 1 regular size plus 1 carry on per person (but let us know if you plan to have more and we will make arrangements for you)


*Please note that this does NOT include flights AND in order to utilize this service, you must submit your flight information to Tailored Travel Experiences by June 5, 2025 via the form emailed to you. (We will send an email requesting this information much closer to departure time; you do NOT have to have your flight information right now.)
 
PLEASE ADD ONE FOR EACH PERSON IN YOUR ROOM!  (if there are 3 people staying in your room, you must add this with a quantity of 3 !!)
 
**CHILDREN**
If you have a child under the age of 2 who will sit in your LAP and not require a car seat or a seat of their own, you do NOT have to add this for your child. However, if your child is 3 years old or older and/or requires a seat of their own and/or a car seat, DO add this for them.  We will discuss car seats together at a later date if needed. :)

Available until February 28, 2025

$0.00

Travel protection cannot actually be added here, as it is sold by a third party, and the cost is based on numerous factors, including your state of residence and cost of your trip. 
 
Please select this "free" travel protection option to OPT IN to purchasing travel insurance. We will then follow up with a quote for a policy you can purchase if you so choose. However, please note that this policy is not actually free.
 
If you do NOT select this travel protection option, you assume all liability for all fees, expenses, and other inconveniences that may arise before or during travel. 

Available until February 28, 2025

$0.00

If you have a child or children staying in your room, please ADD THIS for each and every child in your room who will be between 0-1 years old at the time of travel.  (2 kids = 2 of this "item")
 
Even though they are FREE (yay!) it is still absolutely VITAL that we know how many people are in your room at the time of booking.  Be sure to include their name(s) in the forms you'll fill out next!

Available until February 28, 2025

$0.00

If you have a child or children staying in your room, please ADD THIS for each and every child in your room who will be between 13-17 years old at the time of travel.  (2 kids = 2 of this "item")
 
It is still absolutely VITAL that we know how many people are in your room at the time of booking.   Be sure to include their name(s) in the forms you'll fill out next!
 
Please note that the cost of your child(ren) depends on the room category you chose. For now, this is listed as "Free," but your child's stay is not actually free.  Please see the room category description for details. 

IMPORTANT NOTE: Allison Slater of Tailored Travel Experiences will update your child's official cost on your invoice based on their age. The initial "total" you see today may be slightly off,  simply because this booking engine isn't quite robust enough to handle multiple children's prices.  You will ONLY be charged for the correct amount when you receive your invoice within the next couple of days. If you see any issues or mistakes, just reply to your email and let Allison know. Thanks for your patience on this one!

Available until February 28, 2025

$0.00

If you have a child or children staying in your room, please ADD THIS for each and every child in your room who will be between 13-17 years old at the time of travel.  (2 kids = 2 of this "item")
 
It is still absolutely VITAL that we know how many people are in your room at the time of booking.  Be sure to add their name(s) to the booking form you'll fill out next!
 
Please note that the cost of your child(ren) depends on the room category you chose. For now, this is listed as "Free," but your child's stay is not actually free.  Please see the room category description for details. 

IMPORTANT NOTE: Allison Slater of Tailored Travel Experiences will update your child's official cost on your invoice based on their age. The initial "total" you see today may be slightly off,  simply because this booking engine isn't quite robust enough to handle multiple children's prices.  You will ONLY be charged for the correct amount when you receive your invoice within the next couple of days. If you see any issues or mistakes, just reply to your email and let Allison know. Thanks for your patience on this one!
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Payments
All payments are due to Classic Vacations, the wholesaler affiliate of Tailored Travel Experiences via Credit Card payment. Guests will authorize credit card payment forms with Tailored Travel Experiences, LLC. Then Tailored Travel Experiences, LLC will process their payments with Classic Vacations on behalf of the guests, as indicated on their payment authorization forms.
 
Payment Due Dates and Cancellation Penalties
 
A minimum deposit of $200 per person is due by September 1, 2023 to secure a room with our discounted group rate. After this date, guests may request a room, but all requests will be subject to availability and current pricing. 
 
The initial deposit of $200 per person will be non-refundable after October 20, 2023. If a guest pays the deposit, but then wishes to cancel prior to this date, they will be eligible to receive a full refund.
 
50% of each guest's total room cost will be due on October 20, 2023. After this date, a room cancellation will result in a penalty of 50% of the total room cost. (i.e. 50% of the total cost of your room will NOT be returned if you cancel after October 20, 2023.)
 
100% of each guest's total room cost will be due on December 5, 2023. After this date, a room cancellation will result in a penalty of 100% of the total room cost. (i.e. 100% of the total cost of your room will NOT be returned if you cancel after December 5, 2023.)
 
If guests do not complete each payment by the due dates listed above, their reservation is subject to cancellation, following the cancellation policy dates and penalties outlined above.  
 
If guests do not complete each payment by the due dates listed above, but wish to keep their reservation, a late fee of $25 will be assessed for each week (7 days) of delinquency, starting on December 12, 2023, ending on January 4, 2024, at which time their reservation will be cancelled, and no refunds will be provided.
 
Guests are encouraged to make payments 48 hours prior to due dates, as it can take some time for Tailored Travel Experiences to process payments or respond to emails.
 
Incidentals
Individual guest accounts are payable at check-out by cash or credit card.  In order to be able to access the ancillary services of the Hotel, each guest will be required to present a valid credit card upon check-in, on which an amount of sufficient pre-authorization can be obtained to cover the anticipated use of Hotel’s ancillary services.  All accounts must be settled prior to departure. Each rooms’ guests will be responsible for paying their own incidentals and other charges. The wedding couple and Tailored Travel Experiences will not be responsible for making any payments for guests’ charges.
 

Riviera Maya & Cancun area Eco Tax     

The government of the Municipality of Benito Juarez Quintana Roo has added an Environmental Tax, which is the payment for the environmental sanitation right, applicable to all visitors per room per night. Tax of 31.12 Mexican pesos – 79.62 Mexican pesos, (approx. $1.65 USD - $4.20 USD) per room, per night determined by each individual property. This tax will have to be paid directly at the Destination. The tax will take effect on February 1, 2023.

 

Departure Tax for Quintana ROO Cancun and Cozumel airports

We would like to inform you that as of April 1, 2021, the state of Quintana Roo will be requiring all foreign tourists to pay a tax of $244 Mexican pesos (around $11 USD).
The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. Visitors will have the option to access http://visitax.gob.mx/, where they will complete a brief questionnaire and make the payment.
The VISITAX form will request the following information:

  • Number of people traveling
  • Name, age, and passport number of each individual
  • Departure date

Every tourist departing the state of Quintana Roo must show their proof of payment at the airport prior to boarding. Each guest will be responsible for paying this tax.

 

 

Disabilities, Allergies, & Dietary Requirements
If any guest requires any additional amenities, assistance, or an ADA compliant room to help with any disabilities, special meals to accommodate diets or allergies, or any other 'special' help, it is the responsibility of the guest to inform Tailored Travel Experiences of that information at the time of booking. If this is not done, TTE cannot guarantee the availability of those amenities, foods, or services.
 
Ground Transportation
Your room booking includes shared round trip ground transportation between the CUN airport and Majestic Elegance Costa Mujeres resort. This only applies to guests who meet the minimum 3 night stay and book within our group block. Additionally, guests must submit their final flight information by January 20, 2024 or sooner in order to be eligible for this transfer. Any guests who have paid but not provided their flight information will not receive a refund, nor will they receive the transfer service. Several requests and reminders will be sent before this date. 
 
General Information
  • Room rates are quoted in US dollars, per person, per night, All inclusive (based on double occupancy). Rates are for Accommodation and Ground Transportation only. (No flights, travel protection, or otherwise not-listed items)
  • Additional charges may apply for extra guests
  • All reservations must be made directly with Tailored Travel Experiences using the booking form provided.
  • Room assignment will be subject to hotel availability. Specific bedding types are not guaranteed, unless specified elsewhere. If additional suites or other specific room types are needed, a written request and written confirmation will be required to amend your booking
  • Any request for early arrival and extended departures will be subject to availability.
  • Group contracted rates only apply to room nights confirmed pre-travel. All in-travel modifications are subject to Best Available Rate and paid directly to the hotel.
  • Only a certain number of the group's total reservations are permitted to be single occupancy. Beyond that number, those rooms will be considered based on double occupancy, and guests will have to pay as if two people are occupying the room
  • Rooming list name changes will not be accepted after January 10, 2024 
    • Any changes to the rooming list after January 10 will incur a $25 change fee per incident, payable by the guest requesting the change.
    • Any changes to the rooming list after February 10 will incur a $45 change fee per incident, payable by the guest requesting the change.
 

 

Agreement to Terms and Conditions
By completing this form and signing and/or authorizing this payment, you, the wedding guest of Candice and Jeremiah hereby authorize Tailored Travel Experiences, LLC to process your payment in the amount indicated by you. You agree that Tailored Travel Experiences, LLC cannot be held responsible in any way for any risks or expenses associated with your travel or non-travel or wedding attendance or non-attendance.  You agree to the terms, conditions, change policy and cancellation policy outlined above, including any non-refundable payments.  You agree not to "chargeback" or dispute any payments authorized here and processed for the room you have requested.  You agree that whether or not you choose to travel, these policies still apply to you and your booking, and neither Tailored Travel Experiences, LLC or the wedding couple will be responsible for issuing any refunds or covering any costs outside of these terms and conditions, even if you do not travel. 
 
You agree that you are legally allowed to travel internationally, and specifically are allowed to travel to Mexico. You are hereby acknowledging that you do not have a criminal background, owe taxes, child support, or have any other background issues that will prevent you from traveling. Neither Tailored Travel Experiences, nor the wedding couple will be held responsible for you not being able to enter another country. It is your responsibility to know if you can travel internationally or not.

You agree that you have been offered travel protection. If you chose to purchase travel protection and need to file a claim for an issue that arises before or during travel, you agree that it is your responsibility to file any necessary claims, follow up with the insurance company, and accept their policy's terms and decisions. If you chose not to purchase travel protection, you agree that you are subject to any fees, expenses, or inconveniences associated with this decision, and will not be reimbursed by anyone for any issues that may occur before or during travel. You are encouraged and welcome to purchase travel protection BY CLICKING HERE and following the instructions to receive a quote and purchase a policy.
 
You agree that you are responsible for booking your own flights to and from Cancun, Mexico (CUN) airport and arriving on time for all wedding festivities. We suggest arriving at least 24-36+ hours prior to the wedding date and time to be safe. You agree that Tailored Travel Experiences is not responsible for any airline cancellations, itinerary changes, delays, baggage loss, etc. 
 
These terms and conditions are based on a special event room block contract. 
 
Further, you agree to Tailored Travel Experiences full Terms & Conditions, which can be found HERE.

Click to sign
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Credit Card Authorization

1

Final payment of $1,172.00 is due on May 1, 2025

$0.00

$1,172.00

2
3

Payments
All payments are due to Classic Vacations, the wholesaler affiliate of Tailored Travel Experiences via Credit Card payment. Guests will authorize credit card payment forms with Tailored Travel Experiences, LLC. Then Tailored Travel Experiences, LLC will process their payments with Classic Vacations on behalf of the guests, as indicated on their payment authorization forms.

Payment Due Dates and Cancellation Penalties
A minimum deposit of $200 per person is due by February 1, 2025 to "RSVP" and to secure a room with our discounted group rate. After this date, guests may request a room, but all requests will be subject to availability and current pricing. 

The initial deposit of $200 per person is non-refundable.

50% of each guest's total room cost will be due on March 26, 2025. After this date, a room cancellation will result in a penalty of 50% of the total room cost. (i.e. 50% of the total cost of your room will NOT be returned if you cancel after March 26, 2025.)
 
100% of each guest's total room cost will be due on May 1, 2025. After this date, a room cancellation will result in a penalty of 100% of the total room cost. (i.e. 100% of the total cost of your room will NOT be returned if you cancel after May 1, 2025.)

If guests do not complete each payment by the due dates listed above, their reservation is subject to cancellation, following the cancellation policy dates and penalties outlined above.  

If guests do not complete each payment by the due dates listed above, but wish to keep their reservation, a late fee of $25 will be assessed for each week (7 days) of delinquency, starting the day after the payment is due, ending on May 15, 2025, at which time their reservation will be cancelled, and no refunds will be provided.

Guests are encouraged to make payments 48 hours prior to due dates, as it can take some time for Tailored Travel Experiences to process payments or respond to emails.

How To Make Payments:
Guests will always authorize payments via their online invoices (no informal requests for payment processing will be accepted). They will choose an amount to authorize, then complete the invoice/form to do so. Until the payment has been processed and a receipt has been sent, payments have simply been 'authorized' - not yet charged to cards. Allison / TTE will officially process guests' payments within 4 business days or less of receiving the payment authorization. Guests will always receive an email confirmation / receipt saying that their card was processed for the payment that they authorized.

Should the card be declined, Allison will try a second time, then contact the card owner to ensure the correct details were supplied, see if there is an issue with the bank, etc.

Incidentals
Individual guest accounts are payable at check-out by cash or credit card. In order to be able to access the ancillary services of the Hotel, each guest will be required to present a valid credit card upon check-in, on which an amount of sufficient pre-authorization can be obtained to cover the anticipated use of Hotel’s ancillary services. All accounts must be settled prior to departure.

Riviera Maya & Cancun area Eco Tax (SUBJECT TO CHANGE WITHOUT NOTICE)
The government of the Municipality of Benito Juarez Quintana Roo has added an Environmental Tax, which is the payment for the environmental sanitation right, applicable to all visitors per room per night.

Tax of 33.00 Mexican pesos – 75.99 Mexican pesos, (approx. $1.92 - $4.41 USD) per room, per night determined by each individual property. This tax will have to be paid directly at the Destination. The tax will take effect on February 1, 2024.


Departure Tax for Quintana ROO Cancun and Cozumel airports

We would like to inform you that as of April 1, 2021, the state of Quintana Roo will be requiring all foreign tourists to pay a tax of $244 Mexican pesos (around $11 USD).

The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. Visitors will have the option to accesshttp://visitax.gob.mx/, where they will complete a brief questionnaire and make the payment.

The VISITAX form will request the following information:

  • Number of people traveling

  • Name, age, and passport number of each individual

  • Departure date

Every tourist departing the state of Quintana Roo must show their proof of payment at the airport prior to boarding.

Disabilities, Allergies, & Dietary Requirements
If any guest requires any additional amenities, assistance, or an ADA compliant room to help with any disabilities, special meals to accommodate diets or allergies, or any other 'special' help, it is the responsibility of the guest to inform Tailored Travel Experiences of that information at the time of booking. If this is not done, TTE cannot guarantee the availability of those amenities, foods, or services.

Ground Transportation
Along with your room, you have the opportunity to book shared round trip ground transportation between the CUN airport and Majestic Elegance Costa Mujeres resort.
Please note that your transfer is NOT included in the cost of your room, and must be added manually for EACH PERSON TRAVELING.
The rates provided only apply to guests who meet the minimum 4 night stay and book within our group block. Additionally, guests must submit their final flight information by June 5, 2025 or sooner in order to be eligible for this transfer. All information must be submitted via the form provided at that time and in its entirety. (no screenshots will be permitted). Any guests who have paid but not provided their complete flight information will not receive a refund, nor will they receive the transfer service. Several requests and reminders will be sent before this date.  

You can find this form here, as well as in your confirmation emails from Allison.

General Information
Room rates are quoted in US dollars, per person, per night, All inclusive (based on double occupancy). Rates are for Accommodation and Ground Transportation only. (No flights, travel protection, or otherwise not-listed items)
Additional charges may apply for extra guests
All reservations must be made directly with Tailored Travel Experiences using the booking form provided. (https://forms.gle/SGE5oC7K8SVeYyy3A)

Important Note About Room Assignment & Bedding:
Room assignments including building number, location, adjoining rooms, etc. will be subject to hotel availability. **Specific bedding types are not guaranteed unless specified elsewhere.** If additional suites or other specific room types are needed, a written request and written confirmation will be required to amend your booking.
Any request for early arrival and extended departures will be subject to availability.
Group contracted rates only apply to room nights confirmed pre-travel. All in-travel modifications are subject to Best Available Rate and paid directly to the hotel.
Only a certain number of the group's total reservations are permitted to be single occupancy. Beyond that number, those rooms will be considered based on double occupancy, and guests will have to pay as if two people are occupying the room.
Rooming list name changes will not be accepted after June 1, 2025. 
Any changes to the rooming list after April 1, 2025 will incur a $50 change fee per incident, payable by the guest requesting the change.
Any changes to the rooming list after May 1, 2025 will incur a $75 change fee per incident, payable by the guest requesting the change.


Agreement to Terms and Conditions
By completing this form and signing and/or authorizing this payment, you, the wedding guest of Chella and Michael hereby authorize Tailored Travel Experiences, LLC to process your payment in the amount indicated by you.
By authorizing this charge, I am agreeing to the Tailored Travel Experiences Terms and Conditions of Booking, which are located at
https://tailoredtravelexperiences.com/terms-and-conditions , including the agency’s and principal supplier policies cancelation and refund policies, which may limit my right to a refund in the event that I choose to cancel or change my plans.

You agree that Tailored Travel Experiences, LLC cannot be held responsible in any way for any risks or expenses associated with your travel or non-travel or wedding attendance or non-attendance.  You agree to the terms, conditions, change policy, and cancellation policy outlined above, including any non-refundable payments or penalties incurred by late fees or changes.  You agree not to "chargeback" or dispute any payments authorized here and processed for the room you have requested.  You agree that whether or not you choose to travel, these policies still apply to you and your booking, and neither Tailored Travel Experiences, LLC or the wedding couple will be responsible for issuing any refunds or covering any costs outside of these terms and conditions, even if you do not travel. 

You agree that you are legally allowed to travel internationally, and specifically are allowed to travel to Mexico. You are hereby acknowledging that you do not have a criminal background, owe taxes, child support, or have any other background issues that will prevent you from traveling. Neither Tailored Travel Experiences, nor the wedding couple will be held responsible for you not being able to enter another country. It is your responsibility to know if you can travel internationally or not.

You agree that you have been offered travel protection. If you choose to purchase travel protection and need to file a claim for an issue that arises before or during travel, you agree that it is your responsibility to file any necessary claims, follow up with the insurance company, and accept their policy's terms and decisions. If you choose not to purchase travel protection, you agree that you are subject to any fees, expenses, or inconveniences associated with this decision, and will not be reimbursed by anyone for any issues that may occur before or during travel. You are encouraged and welcome to purchase travel protection BY CLICKING HERE: http://www.travelinsured.com/agency?agency=49498&p=20039306 and following the instructions to receive a quote and purchase a policy.

You agree that you are responsible for booking your own flights to and from Cancun, Mexico (CUN) airport and arriving on time for all wedding festivities. We suggest arriving at least 24-36+ hours prior to the wedding date and time to be safe. You agree that Tailored Travel Experiences is not responsible for any airline cancellations, itinerary changes, delays, baggage loss, etc. 

These terms and conditions are based on a special event room block contract. 

Further, you agree to Tailored Travel Experiences' full Terms & Conditions, which can be found here: https://tailoredtravelexperiences.com/terms-and-conditions

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