Vacation Protection Plan Plus [VPP+] with Pre-Departure Waiver
Pre-Departure Waiver and the following service are provided by Vacation Express and are not insurance benefits.
You can cancel your vacation for any reason and receive a refund in your original form of payment. VPP+ must be added to your booking within 7 days of deposit date or by final payment due date, whichever occurs first. Once purchased, your plan cost is non-refundable.
Cancellations:
You can cancel for any reason a minimum of 2 hours prior to original scheduled departure time as indicated in your travel documents or no later than 9AM ET the day of arrival for hotel-only bookings. When you purchase the VPP+, you will receive a refund for the full package price in the original form of payment less the VPP+ plan cost [does not include change fees or reduced deposit plan fees].
Change Fee Waiver:
A one-time change fee, per person will be waived prior to final payment due date. This applies only to Vacation Express change fees per our Terms and Conditions Contract. This does not include airline change fees where applicable. No changes can be made to bookings with non-refundable hotel rates. Re-issuing of airline tickets or hotel deviations while in-destination will incur a $75 per person change fee.
Booking Price Drop Guarantee:
A one-time price adjustment is permitted per room and only applies to the land portion. The air portion of a booking is not eligible for price adjustment. All travelers in the room must have purchased insurance to qualify. Price adjustments must be requested prior to final payment due date and, if applicable, any refunds will be processed to the original form of payment unless otherwise requested for added tours, transfers or fees. This does not apply to non-refundable room categories. Pricing must be available at Vacation Express at time of the request and all components must match. Email request for price drop adjustment to pricedrop@vacationexpress.com and include current screen shot including same hotel, room category and flight schedule. No changes can be made to bookings with non-refundable hotel rates.
Please Note: VPP+ may not be available with certain hotels, certain room categories or contracted groups. VPP+ is not available with non-refundable hotel rates. Other exclusions may apply at Vacation Express' discretion.
What better way to begin your Jamaican travel experience than with personalized expedited service through the airport? Enjoy a personalized service through the dedicated VIP Priority Lane that quickly takes you through Immigration, Customs and Security. Afterwards, you’ll be taken straight to our premium lounge where a range of comforts await you, from large screen TVs, refreshing drinks and delicious snacks to Private restrooms
- Greeted at the Club Mobay Meeting Point, below the ramp, upon disembarking the plane by a dedicated VIP representative with a personalized paddle
- Escorted and expedited through Immigration and Customs
- Accompanied to our arrival VIP lounge, Club MoBay/Club Kingston, that provides amenities such as unlimited complimentary Wi-fi, light snacks and beverages, private rest rooms, newspapers and magazines. If your hotel offers an arrivals lounge, our Representative will escort you there to await transportation to your destination. If you are being hosted by our Club Mobay Lounge, our Representative will guide you to your ground transportation.
- Your “Stay Connected” tablet or mobile phone will also be provided for you if you chose this service.