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Vacation Protection:
You can cancel your vacation for any reason and receive a refund in your original form of payment. GPP+ must be added to your booking within 7 days. Once purchased, your plan cost is non-refundable.
Cancellations With GPP+ Insurance: You may cancel your vacation for any reason prior to departure and receive a refund for the full package price in the original form of payment less the GPP+ plan cost [does not include change fees, $75.00 per person admin fee or reduced deposit plan fees]. All cancellations on GPP+ must be received by Vacation Express up to 2 hours prior to original scheduled departure time per your documents or no later than 9AM ET the day of arrival for hotel-only bookings. A one-time VE change fee will be waived per person with GPP+.
Cancellations Without GPP+ Insurance: Subject to all Vacation Express terms. All cancellations are subject to a $75 per person administrative fee.
For cancellations made between 02/07/2025 - 03/10/2025 a fee of $50.00 per person plus administration fee.
For cancellations made between 03/11/2025 - 03/25/2025, there is a penalty of one night's charge per room plus administration fee.
For cancellations made between 03/26/2025 - 05/22/2025, a 100% full penalty of the booking cost plus administration fee.
Additional Booking Change Fees:
A $25 per person change fee with be applied to all changes made on booking up to 15 days prior to arrive. (Upgrades do not apply)
Room prices are non-negotiable under any circumstances
Monthly Payments Required: We require monthly payments for our group trips. This policy helps us gauge the commitment and pace of those booked, ensuring that rooms are reserved for those who are genuinely planning to attend. We have many people interested in joining, and this approach allows us to manage reservations effectively and honor our contractual agreements.
Requiring monthly payments also enables us to consistently provide amazing trips by maintaining a smooth and organized process.