WHAT'S NOT INCLUDED:
Well-appointed with décor and amenities chosen to make you feel at home, our Standard Rooms combine great value with warm hospitality in a charming corner of Sandton. Standard Rooms have free uncapped WiFi, a selection of DStv channels, and either a queen or two single beds.
Rooms also feature air-conditioning, tea and coffee facilities, a mini fridge, an electronic safe, space to work, and a sleek en-suite bathroom with walk-in shower.
FAQs
1. WHEN WILL I RECEIVE MY TRAVEL DOCUMENTS?
Travel documents will be sent 30 days before trip departure.
2. IS THERE A PAYMENT PLAN AVAILABLE?
There is a monthly payment schedule until final payment.
3. WHEN IS THE DEADLINE?
All packages must be paid in full by Jan 3, 2025 or pay an additional $200 late fee per person. This event is on a first come first serve basis and may sell out before the actual date. (if you’re on the auto-payment plan, you have nothing to worry about!)
4. CAN I CHANGE MY PACKAGE?
Yes, you can adjust your package if you want to add or subtract people or add additional days to your package. Any changes are subject to a $150 change fee.
All packages are non-refundable due to contractual obligations unless travel insurance is purchased. Travel Insurance is available for an additional cost per person. Refunds will not be provided due to a roommate’s cancellation. It is your responsibility to find a replacement for your package and provide replacement information via email. We offer flexible monthly payments as a courtesy. To purchase Travel Insurance, click here!
5. IS THE FLIGHT INCLUDED?
AIRFARE
Airfare is not included, but we will be looking at group airfare departing from Dulles (IAD). You will be solely responsible to obtain your flight to and from Johannesburg and Cape Town. If you miss your flight, it is your responsibility to reach out to JEK Travels to let us know that you are still arriving, or it will be assumed that you are forfeiting your room. JEK Travels is not responsible for any changes in flights or cancellations. All deposits and payments are non-refundable due to hotel and transportation contractual obligations unless travel insurance is bought.
6. WHAT IS THE NEAREST AIRPORT?
We will be flying into Johannesburg Tambo Airport (JNB). We will be flying out of Cape Town International Airport (CPT) is the primary airport serving the city of Cape Town and is the second-busiest airport in South Africa and the third-busiest in Africa.
7. CAN I BOOK SEPARATELY?
Unfortunately, not. Our events are private and will require wristbands which are included in the package automatically.
8. IS THE HOTEL ALL-INCLUSIVE?
Breakfast will be included as well as all of the events, however, the hotel will not be all-inclusive.
9. DO I NEED A PASSPORT?
Yes!
10. CAN I ADD ADDITIONAL PEOPLE TO MY ROOM LATER?
Yes, and we will adjust your rate. You have until the deadline to make room changes.
11. WHAT HAPPENS IF MY ROOMMATE CANCELS?
If the roommate you selected cancels, your rate will adjust to the revised (single person) rate or you can replace them. Any cancellations within 60 days of the event are your responsibility.
12. WHAT HAPPENS IF THERE IS INCLEMENT WEATHER?
It is recommended that you get event insurance that protects against travel and weather issues.
13. WHERE WILL WE BE STAYING!?
A 5-star hotel. We provide details on the resort/hotel 30 days before the trip in your trip documents.
14. ROOMMATES
Roommates must declare occupancy of single, double. If your roommate cancels and is not replaced, the rate will be revised to the proper occupancy or you find another roommate. Reminder: ALL PRICES ARE LISTED PER PERSON
CANCELLATION POLICY:
All payments are NON-REFUNDABLE and NON-TRANSFERABLE. Travel insurance is HIGHLY recommended.
MAKING RESERVATION
REFUND POLICY
AUTOMATIC BILLING PLAN
TERMS AND CONDITIONS:
Land package only. Once airfare becomes available we will let everyone know. Accommodations at Southern Sun Katherine Street & Commodore Hotel
Package Includes:
Meals as noted below:
Not Included:
Passports must be valid for a minimum of 6 months from your scheduled return date.
Please ensure you have the correct documentation with you ready for check-in, security clearance and the boarding gates. For international travel, government regulations require all travelers over 16 years old to be in possession of a valid (return) air ticket, a passport and visa and health documentation (if required). Travelers without the necessary documents will be not be allowed to board to avoid flouting immigration rules. Customers travelling to international destinations must ensure that their passports are signed on the space provided at the bottom of the page that lists contact details. This is a requirement from various Immigration Authorities which you must adhere to.
MUST Passports must be valid for a minimum of 6 months from your scheduled return date.