If you or anybody travelling with you wishes to cancel, contact your travel agent and give notice of the cancellation. The Voyage will only be cancelled on the date Virgin receives the notice of cancellation. Please note, the following cancellation policy is only eligible with our Suites, Essential fare, and Premium fare options. Lock-it-in Rates and our Base fare options are non-refundable.

- You have the most flexibility outside of 120 days prior to your departure date. If you're booking at this time, you have a 7-day grace period to request a full refund on your deposit and any other payments made. Refunds will be issued to your original form of payment.

- After the grace period (but still before the 120-day mark), you can receive a full refund on any payments, not including your deposit. For your deposit, you can request a Future Voyage Credit at this time.

- From 119 days up to 45 days from your departure date, your available options are:

• Receive a “Future Voyage Credit” in the amount paid that can be applied to a new sailing up to 1 year after the original Voyage date.
• Change to a new Voyage date up to 1 year after original Voyage date.
• Change names on the reservation; permissible up to 48 hours before your Voyage sailing date.
• Submit an insurance claim if travel protection (aka travel insurance) was purchased.   

- At 44 days from your departure date, all funds paid are final. But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage.