Royalton Negril, An Autograph Collection Resort is an all-inclusive resort on the white sands of Bloody Bay in Negril, Jamaica. This resort offers modern room decor, reservation-free dining at more than six restaurants plus entertainment for guests of all ages. Families can take advantage of the age-appropriate activities offered throughout the resort to keep kids entertained including supervised Kids Clubs, on-site splash pad and more. Royalton Negril, An Autograph Collection Resort offers a luxury, family style resort with close attention to detail and top quality service. Guests are greeted with a chilled cocktail to set the tone for a perfect vacation.

• Beautiful decorated luxury rooms and suites
• Unlimited reservation-free dining
• Premium drinks and handcrafted cocktails
• Royalton signature DreamBed™ with high thread count sheets
• All-In Connectivity™ with free high speed Wi-Fi for all devices
• In-room bluetooth speakers
• USB charging stations
• Double head and ceiling mounted rain shower
• Satellite television with specialty channels
• Sports Event Guarantee™
• Non-motorized watersports
• Fitness center with modern equipment
• Daily entertainment and nightly shows
• Supervised programming for children and teens
• 24-Hour room service

• Upgrade to Diamond Club™
  Diamond Club™ is a room category that provides guests with an enhanced experience, offering a carefully curated selection of premium products and services. Divided into three main areas, this exclusive offering ensures an indulgent stay, tailored to meet every guest's desires.
  
  In-Room Experience

• Preferential room locations with the best views
• Welcome bottle of sparkling wine on the house uncorked by your Butler
• Complimentary in-suite bottle of wine and a basket of fruits upon arrival
• In-suite selection of fine liquors
• Enhanced mini bar restocked daily
• In-suite coffee machine with specialty coffee pods
• Upgraded set of bathroom amenities
• Complimentary beach bag and slippers for you to take home as a special gift
• In-suite complimentary aromatherapy from The Royal Spa
• Luxurious 100% pure fine cotton robes in your room
• Nightly turndown service for ultimate relaxation
• Exclusive 24/7 room service menu options
• Room Service priority delivery and timing delivery guarantee
• Thoughtfully chosen pillow selection from The Royal Spa menu
• Curated selection of top tier spirits
• Endless lounge indulgence with a variety of snacks, appetizers and sweet treats
• Access to the private Diamond Club™ Lounge, a haven of elegance
• Private and upscale breakfast experience at a designated exclusive restaurant venue
• Exclusive beach area with bar-to-sun lounger waiter assistance
• Personalized Butler service for exceptional continuous assistance
• Beach Butler services and assistance from sunrise to sunset
• Instant messaging services with your personal Butler
• Priority reservations at specialty restaurants
• Personalized and seamless check in and check out at the lounge
• Distinctive wrist bracelet for recognition and privileges
• One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*
• Access a variety of spa services at a preferential price of 20% off
• Exceptional concierge service for personalized guest assistance
• Tailored hotel information at your fingertips for a seamless stay
• Hassle-free dining with personalized assistance for restaurant reservations
• Effortless packing and unpacking of luggage for your convenience
• Instant Messaging and private chat through your mobile device
• Ironing service for one set of clothing per stay
• Professional polishing and shoe cleaning to maintain your polished appearance
• Delivery of ice to keep your beverages perfectly chilled
• Prepared hot tub with bubbles experience (exclusively available in upgraded room categories)
• Elevated service with a personal escort to the restaurant (reserved for upgraded room categories)
• Expert assistance in organizing special occasions such as birthday, anniversary, etc.

Enhanced Food and Drink

Tailor-Made Services
*Complimentary access to hydrotherapy circuits is limited to one session per person per stay for customers over the age of 18 staying in the Diamond Club™ categories. Diamond Club™ customers will continue to benefit from the exclusive preferential pricing on spa treatments and services that will remain as part of this premium level.

Signature Butler Service
Experience the epitome of All-In Luxury® with signature Butler service. All Diamond Club™ guests are assigned with a dedicated Butler throughout their stay. Trained in the highest levels of hospitality, your personal Butler will turn your vacation into a once in a lifetime experience. Among many unthinkable curated services and assistance, the Butlers will never cease to amaze you.

1. General Terms

Travel by Chasity, LLC (TBC) Travel Agency ("the Agency") acts solely as a booking intermediary between the traveler ("the Client") and various suppliers, including airlines, hotels, tour operators, and other travel service providers ("the Suppliers"). By booking with the Agency, the Client acknowledges and agrees to abide by the terms and conditions set forth by both the Agency and the Suppliers.

The Agency is not responsible for errors, omissions, or breaches by Suppliers, nor for delays, cancellations, natural disasters, acts of God, or unforeseen disruptions to travel plans. The Agency will make every reasonable effort to assist Clients in resolving issues but cannot guarantee outcomes.

2. Booking Process

• Deposits: A deposit of $50 per person or more is required to confirm a booking. The traveler will see two separate charges on their preferred payment method at booking: 1) payment to Supplier 2) payment to TBC
• Final Payments: All final payments are due no later than 45 days before the departure date.
• Late Payments: Late payments may result in penalties, increased costs, or cancellation of the booking without refund. It is the Client’s responsibility to ensure timely payment.

3. Supplier Terms

All bookings are subject to the individual terms and conditions of Suppliers, including policies related to cancellations, modifications, and refunds.

Suppliers may change schedules, pricing, or availability without prior notice. The Agency will provide support to address such changes but is not liable for Supplier alterations.

4. Refunds and Cancellations

• Cancellation Policy: All payments made to TBC Travel Agency are non-refundable and non-transferable due to contractual agreements with Suppliers. There is a $50 per person cancellation fee that should be paid to TBC through direct invoice, before the cancellation is submitted to the Supplier
• Supplier-Specific Fees: Cancellations may be subject to additional fees imposed by Suppliers.
• Non-Refundable Fees: Agency booking fees and research fees are non-refundable.
• Chargebacks: Chargebacks for cancellations are not accepted. All disputes must be handled directly with the Agency. Traveler agrees to not file a chargeback in violation of TBC’s Refund Policy. In the event that a chargeback is requested and/or processed, Traveler agrees to repay TBC for the full amount and be responsible for any fees incurred in recouping payment, including attorney’s fees.

• Traveler agrees to not file a payment dispute or chargeback through their bank/financial institution and to instead utilize her travel insurance in the event that they can no longer attend the planned trip.

5. Name Changes and Modifications

• Name Corrections: Names must match travel documents exactly.
• Fees: A $25 Agency fee applies to name changes or itinerary modifications, in addition to any Supplier fees.
• Restrictions: Changes may not be possible after ticket issuance.

6. Passports, Visas, and Travel Documents

• Client Responsibility: Clients are responsible for securing valid passports (minimum six months validity beyond travel dates) and any necessary visas.
• Agency Role: The Agency may provide guidance but does not guarantee visa issuance.
• Document Delivery: Travel documents, including tickets, itineraries, and vouchers, will be provided electronically or via mail 1-2 weeks before departure.

7. Flights & Airline Policies

• Delays and Cancellations: The Agency is not liable for flight delays, cancellations, or changes made by airlines.
• Luggage Policies: Clients must adhere to airline-specific baggage policies.

8. Meals, Transfers, and Transportation

Clients must review Supplier-provided information regarding included meals, transfers, and transportation services. The Agency is not liable for discrepancies or changes.

9. Health and Travel Requirements

• Client Responsibility: Clients must comply with health and travel requirements, including vaccinations, testing, and other protocols.
• COVID-19 Policies: Travel is subject to evolving COVID-19 regulations. Clients must stay informed and adhere to all applicable rules.

10. Liability and Responsibility

The Agency is not responsible for:

• Flight delays, cancellations, or missed connections.
• Changes to accommodations or itineraries by Suppliers.
• Loss, theft, or damage to personal belongings.

Clients are responsible for:

• Adhering to travel laws and Supplier policies.
• Being punctual for itineraries.

11. Travel Insurance

The Agency strongly recommends purchasing travel insurance to cover unforeseen events, including cancellations, medical emergencies, and trip interruptions.

12. Contact Information

For questions, changes, or emergencies, please contact TBC Travel Agency:

• Customer Service Hours: Monday – Friday 9 am-5 pm, Saturday 10 am-2pm, Sunday Closed
• Emergency After-Hours Support: (980)259-2035 or view supplier documentation for after-hours in the case you cannot contact someone from the agency.

By booking with TBC Travel Agency, you confirm that you have read, understood, and agreed to these terms and conditions.