Please complete the XTD Travel Club Cancellation Request Form to initiate the cancellation process. Your cancellation request will be reviewed and processed within 3 to 5 business days.
Note: You have the right to cancel your vacation should you elect to do so. However, completion of the Cancellation Request Form in no way entitles you to a refund. As XTD Travel Club as a NO REFUND PAYMENT policy. Once your cancellation request has been completed, an email to acknowledge that your cancellation request has been completed will be sent to your email address on record.
XTD Travel Club has adopted this policy to ensure that we are able to book the best vacations, in amazing locations with phenomenal excursions and other benefits. Clients are also HIGHLY encouraged to purchase travel insurance for your vacation. So that in the event a "covered reason" occurs, your vacation investment will be covered.
CREDIT/DEBIT CARD CHARGE-BACK POLICY: If you are not happy with our services for any reason, you agree not to file a charge-back with your credit or debit card before you have given us an opportunity to address the matter. Your satisfaction is very important to us and we strive to stand behind our products and services. We will work to address any issue that you might have. By signing this agreement or booking a trip with us, you agree that charge-backs are not to be used for refund convenience, in other words, it is not an appropriate way to avoid our cancellation and refund policy to which you agree by signing this agreement. We view such charge-backs as a form of “friendly fraud,” but fraud nonetheless. We will vigorously dispute any charge-back and reserve the right to report fraudulent charge-backs to authorities. Should we win any charge-back that you initiate, you agree to reimburse us for our attorney’s fees, time, costs and expenses in rebutting the charge-back.