Cancellation policy:

 If your travel reservations have been cancelled, and you notify us within 14 days that you want to reinstate your reservations, a service reinstatement fee of $50 ($200 for international tours) will be added to your invoice and must be paid in advance in order to apply for reconfirmation of services. Last Minute Reservations: All reservations must be made no later than 30 days prior to departure. If requested services cannot be confirmed, payment will be refunded. If services are confirmed, final payment is due within 24 hours and all applicable cancellation penalties will apply. Form of Payment: US dollar, bank check, money order, major credit cards or debit cards. All payments made within 30 days of departure must be made by credit or debit card only. Credit card charges will be accepted by phone or online to fulfill non-refundable deposit requirement. There is a $50 fee for all returned checks. Refunds: After a final payment date and there is a request for a refund, there will be a cancellation fee from the vendor because after the final payment date your reservation and accommodation will be confirmed. Cancellation: A cancellation fee of $50 (per person) will be charged prior to the cancellation of any booking. Once reservations have been made, cancellations will only be accepted in writing. Email your cancellation request to twilliams@igfcllc.com with your invoice number, full name, and date of travel. If you do not receive an acknowledgement within 48 hours, please call 317-455-8486 to ensure your information was received. Reservation Changes: Changes to an existing reservation, whatever the cause, will incur a $50 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and rebooking. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this Reservation Changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.

Deposit/payment policy:

A deposit is due at the time of reservation. All deposits are non-refundable and non-transferrable. All reservations (except where specified) will require a deposit and will clearly note the amount due and monthly payment plan. Monthly payments are due on the 15^th of each month. The payment is considered late at noon (EST) on the 16^th of the month. A late fee of $75 will automatically be added to your invoice at 12:01PM (EST). Full Payment: All reservations can be paid in full at time of booking as long as the tour still has available space. Late Final Payment: If there is any outstanding balance by the Final Payment Due date listed on your invoice, a late fee of $75 will automatically be added to your invoice one day after your final payment date.

Covid 19 and Global event policy:

I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID-19 while traveling. I hereby agree to hold IGFC harmless and release the agency from any and all liability for any damages, including but not limited to monetary losses I may incur as a result of such interruption or cancellation of these travel plans. I further agree that IGFC will not be liable for any failure or delay in performing an obligation that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities, natural catastrophes, breakdown of internet service, fire, explosion or national strikes.  

 

Roommate matching:

Roommate matching is available for our international tours only. You will be matched with a roommate once you have paid more than 75% of the balance of your travel reservations and provided the person you will be matched with has also paid 75% of his/her balance. After you have submitted a profile and when 75% of your reservation has been paid, you will begin to receive email notifications from IGFC with the name, email address, and profile of other solo travelers on your tour that have also expressed an interest in finding a roommate. Your information will in turn be provided to those same solo travelers. You will have two weeks to select a roommate and notify IGFC.

 

Airport:

You will need to purchase a one-way ticket from the airport of your choice to Bangkok. Plan to arrive as close to 2:00PM on Nov. 11, 2024. Your return flight should be from Phuket on Nov. 18th. 

 

Travel insurance:

Missing a vacation is bad enough. Losing the money you paid for your vacation is even worse. Therefore, we highly recommend Travel Protection that helps provide coverage for trip cancellation, interruption, baggage loss or delay, medical expenses and more. You are required to select and purchase travel insurance yourself for domestic and international tours.

 

Passport:

Passengers are responsible for ensuring that they have the proper travel documents and MUST CHECK with the respective consulate(s) or visa agency to determine whether any visas or passports are required. Passports are required to be valid for at least 6 months after the date of travel. Some countries require a full blank “VISA” page in the passport for stamping purposes. Any information provided on travel description pertains to US citizens only. Non-US citizens should check with the respective consulate of the country(s) to be visited for current entry requirements. We strongly suggest all cruise passengers to have a valid passport in their possession while cruising.

Please read the entire Terms and Conditions prior to making a payment.