There is nothing more important to us than the safety of our guests. Comprehensive, fleet-wide security practices have been in place for many years, which include the reporting of alleged crimes to the FBI. However, as a result of the Cruise Vessel Security and Safety Act of 2010, statistics for cruise ship crime allegations will now be posted on the internet for public viewing. Public reporting requirements, mandated by this law, are unique to the cruise industry and similar requirements do not exist for other travel suppliers such as airlines, hotels and theme parks.
The statistics, cited within the U.S. Coast Guard's web site, represent crime allegations in different categories occurring on cruise ships sailing from North America, which must be reported in accordance with the Cruise Vessel Security and Safety Act of 2010.
It is worth noting that these alleged incidents are no longer under investigation by the FBI and may have been reported without sufficient evidence. Additionally, it is most important to put these statistics within proper context so that everyone can understand that the incidence of crime on board is very small given the large number of guests we carry.
A Carnival cruise remains one of the safest vacation options available.
Cancellation Policy:
Reservations will be held until 2 hours prior to the time designated for the beginning of pre-boarding procedures. Except as otherwise expressly provided Carnival’s Refund Policy, no refunds will be made in the event of “no shows”, unused tickets, lost tickets, partially used tickets, or cancellations received late or after the start of the cruise. Carnival strongly recommends the purchase of trip cancellation insurance that includes coverage for travel cancellation or interruptions related to COVID-19. Cancellation charges for individual bookings will be assessed as listed below. For cancellation charges related to group bookings, partial ship charters or full ship charters refer to your charter contract or group booking agreement for terms and conditions.
Days Prior to Departure Date | Cancellation Charge (Per Guest)* | |
---|---|---|
2-5 day cruises (excluding all Alaskan, European, Transatlantic, and Panama Canal cruises): | Up to 76 days | None (except fares with non-refundable payments*) |
75 to 56 days | Deposit | |
55 to 30 days | Deposit or 50% of Total Fare, whichever is greater | |
29 to 15 days | Deposit or 75% of Total Fare, whichever is greater | |
14 days or less | 100% of Total Fare | |
6 day or longer cruises, as well as all Alaskan, European, Transatlantic, and Panama Canal cruises: | Up to 91 days | None (except fares with non-refundable payments *) |
90 to 56 days | Deposit | |
55 to 30 days | Deposit or 50% of Total Fare, whichever is greater | |
29 to 15 days | Deposit or 75% of Total Fare, whichever is greater | |
14 days or less | 100% of Total Fare |
Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking).
*Certain promotional fare offers may not be listed on this page, please refer to the terms and conditions of your specific promotion for more details.
Except as otherwise provided in Carnival’s Refund Policy, the deposit under Early Saver is non-refundable. All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable future cruise credit, redeemable for US dollars bookings, in the amount of the deposit less a $50 per person service fee. The future cruise credit must be used for a new reservation made within 12 months from the date of cancellation, is applicable to any Carnival Cruise Line sailing available in US dollars and can only be applied to your cruise fare. Any unused portion will be forfeited.
In life, you never really know what may happen… but you can rely on the Vacation Protection trip cancellation. If you need to cancel for some of the most common reasons (severe weather, illness, etc.) you'll get 100% of the cost of your trip back, in cash. If you need to cancel for any reason not listed in the plan — any reason at all — you'll get 75% back in a Future Cruise Credit Certificate.
Need help while you travel? Assistance is there for you, 24 hours a day, 7 days a week… anywhere in the world.
1 Carnival Vacation Protection is not available to residents of Quebec, New York or Puerto Rico. 2 Travel Insurance is underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, including Nationwide Life Insurance Columbus, Ohio NAIC #23787). Carnival Vacation Protection terms and conditions: The travel insurance portion of this Carnival Vacation Protection plan provides insurance coverage that applies only during the covered trip. You may have coverages from other sources that provide you with similar benefits but may be subject to different restrictions depending upon your other coverage. You may wish to compare the terms of this insurance coverage with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker. Important: This is only a brief description of Carnival Vacation Protection. See your state-specific Vacation Protection information. Prices are subject to change without notice. For more information on purchasing the Carnival Vacation Protection, call your travel agent. |
It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. 100% of your gratuities are distributed to the crew who you interact with, such as your stateroom attendants, dining and culinary services staff, as well as others who work behind the scenes to enhance your overall cruise experience. Applying this charge automatically streamlines the recognition process and ensures our crew will share in your generosity.
To help you plan, we have provided the recommended guidelines: