All deposits are non-refundable and non-transferable after 24hrs if you decide to cancel. Cancellations and refund requests must be in writing (see cancellation request) and cannot be made verbally. If a cancellation is received in writing by Clutch'd before the final payment due date of your trip, the non-refundable deposit will be retained in addition to any airline, hotel or excursion imposed fees or cancellation charges. 

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After final payment has been made and you request to cancel your trip a cancellation fee will be applied by the supplier because your accommodation has been confirmed.  You must submit a claim through the travel insurance company if you purchase a plan. Your refund will be issued based on the package purchased minus travel protection cost, Clutch'd cancellation fees and any other supplier imposed fees. 

Due to COVID if you are traveling with Clutch'd Passports you are required to purchase travel insurance within 14 days of booking.  You can request a quote from us or book with someone else and provide a copy of your policy to us. 

Virgin Voyages requires all travelers to be vaccinated, if you are not you should do so before your trip or risk losing your investment. 

• • All your payments to Clutch'd Passport are non-refundable and non-transferable after 24hrs.
  • Reservation must be made in your full name as it appears on your passport and/or government-issued ID.
  • Prices are subject to change without notice. Please make your reservations today at this low price to be locked.
  • Itineraries are subject to change to accommodate scheduling, weather, the safety of harmony of travelers. Clutch'd Passports assumes no liability with changes to the itinerary by all third parties.
  • Monthly payments are required to keep your reservations current.
  • You must ensure your roommate, if applicable, is also making timely monthly payments.
  • Rooms with more than one guest will be responsible for any price difference if any party in the room cancels and is not replaced with a new roommate.
  • Name changes are allowed with a $50 name change fee up until final payment with management approval.
  • A late payment of $100 per person is required after the final due date with management approval.
  • All late payment requests must be approved by management before the final payment deadline.
  • Roommate Payments -roommates must complete the separate registration forms and submit their deposits within 24 hours of one another in order to secure a reservation if they intend on paying separately. 
  • Hotels/Cruise lines have the right to either forfeit or charge an additional fee at the current rate for reservations that do not state the correct occupancy upon arrival.
  • Making reservations for this package signifies your acceptance of our terms and conditions.
  • Cancelation for this cruise- funds paid will be converted to Future Voyage Credit, good to use on any voyage 1 year from the original voyage start date

• Travel delays or interruptions
• Adverse weather and natural disasters
• Sickness or injury before or during a trip
• You need to cancel your trip
• Lost, stolen or delayed baggage