By purchasing our Travel Protection Plus, travelers can relax and have confidence in their vacation purchase. If needed, travelers can cancel their trip for any reason. Simply call us at any time prior to departure to cancel and receive a refund, minus the cost of the Travel Protection Plus, in the original form of payment. Other benefits include no fees for vacation changes, hurricane travel credit, and during travel benefits such as 24-hour emergency assistance, baggage protection and more.

Plus, when purchasing the Travel Protection Plus on Mexico, Caribbean, Hawaii, Europe and Central America vacations, travelers also receive our Price Protection Guarantee --- where if the hotel portion of the vacation price decreases after the booking is made, the traveler will receive the lower rate. This benefit also applies to airfare on Exclusive Nonstop Vacation Flight Vacations.

 

Receive $25 bonus dollars when you pre-purchase an Excursion Voucher. The Excursion Voucher gives you that flexibility. You can purchase a set amount and receive $325 for the cost of $300. Each value can be applied to any tour from our Destination Expert, TRAFICTOURS, once you are in Cancun or Rivera Maya, allowing you to plan around the weather or your whims. All Excursion Vouchers are in USD and any unused portion is forfeited.

All Excursion Voucher values are in USD. Costs above the value of the Excursion Voucher are the individual's responsibility.

Receive $50 bonus dollars when you pre-purchase an Excursion Voucher. The Excursion Voucher gives you that flexibility. You can purchase a set amount and receive $450 for the cost of $400. Each value can be applied to any tour from our Destination Expert, TRAFICTOURS, once you are in Cancun or Rivera Maya, allowing you to plan around the weather or your whims. All Excursion Vouchers are in USD and any unused portion is forfeited.

All Excursion Voucher values are in USD. Costs above the value of the Excursion Voucher are the individual's responsibility.

Receive $75 bonus dollars when you pre-purchase an Excursion Voucher. The Excursion Voucher gives you that flexibility. You can purchase a set amount and receive $575 for the cost of $500. Each value can be applied to any tour from our Destination Expert, TRAFICTOURS, once you are in Cancun or Rivera Maya, allowing you to plan around the weather or your whims. All Excursion Vouchers are in USD and any unused portion is forfeited.

All Excursion Voucher values are in USD. Costs above the value of the Excursion Voucher are the individual's responsibility.

 

The Xichén Deluxe Tour is an exclusive, fascinating, luxury-class guided tour to Chichen Itza that includes a delicious variety of culinary specialties in Valladolid and free time for a leisurely stroll through this wonderful colonial city. The Xichen Deluxe Tour includes a visit to the mystical archaeological site of Chichen Itza and continues with a tour of the colonial city of Valladolid. Besides enjoying a delicious variety of gastronomic specialties in this charming city, you will visit the Church of San Gervasio and the historic town center, as well as the famous Zaci, a natural Mayan sinkhole renowned for its natural beauty. Due to time limitations, swimming will not be available in the sinkhole. The general itinerary of the tour consists of a guided visit and free time at each of the sights, so you can make the most of this extraordinary, unforgettable experience.

Note:

• Departure Time(s): Scheduled pick-up service from your hotel varies. Please confirm with your Destination Expert upon arrival.
• Return Time(s): Scheduled drop-off service to your hotel is between 8:00 pm and 9:00 pm.

Includes:

• Round-trip transportation from your hotel aboard an air-conditioned bus with restroom facilities, continental breakfast served onboard (coffee, soda, bottled water, juice, muffins, and baguette), services of an English-speaking tour guide, buffet lunch (drinks at the restaurant are not included) and entrance fees to Chichen Itza, Valladolid and Zaci Mayan sinkhole, with radio guide device with earphones at the archeological site.

What to bring:

• It is recommended that you wear comfortable walking shoes and bring sunscreen and hat, plus an extra t-shirt and light sweater. In an effort to preserve the environment, the use of sunscreen is limited to only those that are ecological/environmentally safe. Please also bring insect repellent, money for incidentals and/or tips and a camera if desired.

Requirements:

• Good health is required. This tour involves a high level of physical activity and the archeological site does not have adequate facilities or access for wheelchairs or strollers. You will be required to sign a liability disclaimer at check-in.

Notes:

• Children 5 years old and under are free (without a seat). Children 11 old and under must be accompanied by a parent or guardian.Tour operates rain or shine.
• Please remember that climbing the pyramids is not allowed in order to avoid the deterioration of the archeological site of Chichen Itza.

Extras:

• Upon entry to the archaeological site, there is a surcharge for the usage of video cameras.

 

Take a trip through time visiting the village of Xcaret, where the Mayans, the best-known classic civilization of middle America, built one of their main cities and ceremonial centers. Xcaret is a magical paradise where culture, ecology, and Mexican wildlife meet. Among its great treasures are underground rivers, a butterfly pavilion, a beach, inlets and more. Here, you'’ll enjoy amazing water activities such as swimming and snorkeling.

Details (valid from Cancun and Riviera Maya):

• Departure Time(s): Scheduled hotel pick-up is from 7:00 am - 9:00 am
• Return Time(s): Scheduled hotel drop-off is from 5:00 pm - 7:00 pm

Includes:

• Round-trip transportation from hotel aboard an air-conditioned bus
• Admission to the park, including its more than 40 attractions and the Xcaret Mexico Espectacular performance
• Buffet lunch, fruit flavored drinks, coffee and one beer
• Snorkeling equipment
• Expert bilingual guide

What to bring: It is recommended that you wear comfortable walking shoes and bring a bathing suit, towel, sunscreen, and hat plus, an extra t-shirt and light sweater. In an effort to preserve the environment, the use of sunscreen is limited to only those that are ecological/environmentally safe. Please also bring insect repellent, money for incidentals and/or tips, and a camera.
Requirements: Good health is required. You will be required to sign a liability disclaimer at check-in.
Notes: Tour is free for children under 5 years of age (without a seat). A parent or guardian must accompany children under 4 feet6 inches tall. Must show your official ID at the park’s ticket office. Tour operates rain or shine.
Extras: Food, beverages, and additional activities are available within the park for an additional surcharge. Please consult your tour guide for details.

 

Troll for sailfish, marlin, wahoo and dorado right outside the Puerto Aventuras marina. The unique location is so close to deep-sea fishing that fish are often caught less than half a mile from the shore. Your sport fishing charter has an English-speaking captain and these half-day tours have been featured in Sport Fishing magazine and on Fox Sports. Catch and release rules apply to all billfish. Tour is a shared four-hour deep-sea fishing trip on a 31-35-foot boat.

• Departure Time(s): 9:00 am
• Return Time(s): 1:00 pm

 

Includes:

• Tackle, bait, all licenses, water, soda and ice
• Safety equipment and life jacket
• Services of an English-speaking tour guide

 

Other information:

• Bring sunscreen, sunglasses and a hat
• Transportation to the marina is not included, but can be purchased in-destination
• Minimum age is 4 years old
• Full details will be in your travel documents

 

The Tulum and Xel-Há tour, is an exclusive tour that includes two wonders for one price. First you’ll visit to the archaeological site of Tulum, a Mayan city by the sea. Then the tour will take you to Xel-Há Park, an aquatic theme park and ecotourism site, where you’ll experience the best snorkeling and beautiful jungle settings.

The tour departs for the amazing archaeological zone of Tulum in the morning from the Xel-Há transfer terminal followed by a refreshing afternoon in the natural wonder of Xel-Há, where you’ll enjoy a refreshing dip in the river’s crystal clear water, snorkel and savor the food in the park’s world-class restaurants. The general itinerary is based on a 45-minute guided tour in Tulum followed by 45 minutes of free time. Without a doubt, this tour is the best choice for an unforgettable day of culture and nature.

Details (valid from Cancun and Riviera Maya):

• Departure Time(s): Scheduled pick-up service from your hotel from 7:00 am - 9:00 am
• Return Time(s): Scheduled drop-off service at your hotel from 6:00 pm - 8:00 pm

Inclusions:

• Round-trip transportation from your hotel aboard an air-conditioned bus
• Service of an English-speaking tour guide
• The all-inclusive admission fee to the park, which includes all food and beverages, use of towel, locker, showers and snorkel equipment at Xel-Ha Park.

 

• What to bring - It is recommended that you wear comfortable walking shoes, bring a bathing suit, towel, sunscreen and hat, plus an extra t-shirt and light sweater. In an effort to preserve the environment, the use of sunscreen is limited to only those that are ecological/environmentally safe. Please also bring insect repellent, money for incidentals and/or tips and a camera.
• Requirements - Good health is required. You will be required to sign a liability disclaimer at check-in.
• Notes - Children ages 5 and younger with ID do not pay. Reservations are required for the tour for both adults and children. Children less than 4 feet 6 inches tall must be accompanied by a parent or guardian. Tour operates rain or shine.
• Extras - Upon entry to the archeological site, there is a surcharge for the use of video cameras. Additional activities are available within the park for a surcharge; please consult your tour operator upon arrival with questions.

 

Enhance your trip by pre-purchasing a Half-Day Private Van and Driver experience. This personalized and unique experience will allow you to independently explore the destination at your own pace. This private service is personalized to fit your needs. You will have the opportunity to plan your own itinerary with confidence, discovering the varied treasures of the destination. Your experienced driver knows the area extremely well and will pick you up at your hotel in a comfortable, air-conditioned 10-passenger van. All drivers are English-speaking, have knowledge of the destination, and are more than happy to make helpful suggestions during your visit.

Includes:

• Round-trip pickup/drop-off at your hotel
• Air-conditioned 10-passenger van
• Services of an English-speaking driver
• Bottle of water and towel

Other information:

• Half-day tour (4 hours)
• Operates daily
• Entrance fees or cost of guide in tours are not included
• Be prepared to tip your driver
• Instructions on confirming your reservation, day and time, will be included in your travel documents

 

On this tour you will explore Cozumel Island, home to the second largest coral reef in the world. You will hop onto a private boat for an enjoyable excursion to nearby coral reefs where you'll take the plunge into the pristine underwater world where you'’ll have the opportunity to observe the variety of colorful fish and sea life. Afterward, a Safari bus will take you on a tour of the island.

• Departure Time(s): 10:00 am
• Return Time(s): 6:30 pm

 

Includes:

• Ferry tickets from Playa del Carmen to Cozumel and back to Playa del Carmen
• Services of bilingual guides
• Insurance
• Entrance fee for Punta Sur Beach
• Use of snorkel equipment
• Mexican lunch on the beach
• Water, beer and soda on the bus

 

Other information:

• Tour duration is seven hours, including ferry ride to Cozumel
• Transportation from the hotel to the ferry and back to the hotel is not included, but can be purchased for $10 per person
• Tour operates from Monday through Saturday (subject to change)
• Children 3 to 11 years of age are welcome
• It is recommended to bring a swimsuit, camera and comfortable shoes
• Please note, there is a $5 port tax to be paid in destination
• Anyone with asthma, diabetes, heart problems and/or epilepsy is restricted from snorkeling.
• Instructions on confirming your reservation, day and time will be included in your travel documents

 

 

Troll for Sailfish, Marlin, Wahoo, and Dorado right outside the Puerto Aventuras marina. This unique location is so close to deep-sea fishing that fish are often caught less than ½ mile from the entrance to the marina. Year-round sport fishing charters are offered with English-speaking captains, and have been featured in Sportfishing magazine and on Fox Sports. Catch and release rules apply to all billfish. Tour is a private 4-hour deep-sea fishing trip on a 31-35-foot boat. Please note there is a port tax per person for this tour to be paid in-destination.

• Departure Time(s): 9:00am
• Return Time(s): 1:00pm

 

Includes:

• Transportation is not included, but may be purchased in-destination if desired
• Tackle, bait, all licenses, water, soda, and ice for up to 6 people
• Safety equipment and life jacket for up to 6 people
• Services of an English-speaking tour guide

 

Other information:

• Bring sunscreen, sunglasses, and a hat, as well as cash for the port tax
• Minimum age is 11 years old
• Unit price includes tour for up to 6 people
• Full details will be in your travel documents

 

 

Troll for Sailfish, Marlin, Wahoo, and Dorado right outside the Puerto Aventuras marina. The unique location is so close to deep-sea fishing that fish are often caught less than ½ mile from the entrance to the marina. Year-round sport fishing charters are offered with English-speaking captains, and have been featured in Sportfishing magazine and on Fox Sports. Catch and release rules apply to all billfish. Tour is a private 8-hour deep-sea fishing trip on a 31-35-foot boat. Please note that there is a port tax per person for this tour to be paid in-destination.

• Departure Time(s): Verify with your Destination Expert as times vary by hotel. Transportation to the marina is not included.
• Return Time(s): Verify with your Destination Expert as times vary by hotel.

 

Includes:

• Transportation is not included, but may be purchased in-destination if desired
• Tackle, bait, all licenses, snacks, water, soda, and ice for up to 6 people
• Safety equipment and life jacket for up to 6 people
• Services of an English-speaking tour guide

 

Other information:

• Bring sunscreen, sunglasses, and a hat as well as cash for the port tax
• Minimum age is 11 years old
• Unit price includes tour for up to 6 people
• Full details will be in your travel documents

 

 

Enhance your trip by pre-purchasing a Full-Day Private Van and Driver experience. This personalized and unique experience will allow you to independently explore the destination at your own pace. This private service is personalized to fit your needs. You will have the opportunity to plan your own itinerary with confidence, discovering the varied treasures of the destination. Your experienced driver knows the area extremely well and will pick you up at your hotel in a comfortable, air-conditioned 10-passenger van. All drivers are English-speaking, have knowledge of the destination, and are more than happy to make helpful suggestions during your visit.

Includes:

• Round-trip pickup/drop-off at your hotel
• Air-conditioned 10-passenger van
• Services of an English-speaking driver
• Bottle of water and towel

Other information:

• Full-day tour (8 hours)
• Operates daily
• Entrance fees or cost of guide in tours are not included
• Be prepared to tip your driver
• Instructions on confirming your reservation, day and time, will be included in your travel documents

 

Enhance your trip by pre-purchasing a Half-Day Private Van and Driver experience. This personalized and unique experience will allow you to independently explore the destination at your own pace. This private service is personalized to fit your needs. You will have the opportunity to plan your own itinerary with confidence, discovering the varied treasures of the destination. Your experienced driver knows the area extremely well and will pick you up at your hotel in a comfortable, air-conditioned 10-passenger van. All drivers are English-speaking, have knowledge of the destination, and are more than happy to make helpful suggestions during your visit.

Includes:

• Round-trip pickup/drop-off at your hotel
• Air-conditioned 10-passenger van
• Services of an English-speaking driver
• Bottle of water and towel

Other information:

• Half-day tour (4 hours)
• Operates daily
• Entrance fees or cost of guide in tours are not included
• Be prepared to tip your driver
• Instructions on confirming your reservation, day and time, will be included in your travel documents

 

Come enjoy SAIL, SNORKELING & FUN at Isla Mujeres. Don`t miss the opportunity to experience this one-of-a-kind tour to the neighboring paradise of Isla Mujeres. Please note there is a port tax per person for this tour to be paid in-destination.

• Departure Time(s): Approximately 10:00am. Transportation is not included, but can be purchased in-destination.
• Return Time(s): Approximately 5:30pm

Includes:

• Domestic open bar (includes purified water, soft drinks, beer, rum, vodka, tequila, and juices)
• Lunch buffet (includes fruit, salads, rice, pasta, fried beans, beef fajitas, and vegetables)
• Use of snorkeling equipment
• Services of an English- and French-speaking tour guide during the tour

Other information:

• Tour duration is 7 hours and it operates daily
• Transportation is not included, but can be purchased in-destination if desired
• Ages 5-11 years old are considered children. Ages 12 years and older are considered adults
• Bring a towel, comfortable shoes, sunglasses, hat, biodegradable suntan lotion, and money for marine park admission and docking fees
• Instructions on confirming your reservation day and time will be included in your travel documents
• Cancellations must be made 24 hours in advance

 

The Private Chichen Itza Experience is the best way to see the incredible sights that this ancient wonder has to offer, while being accompanied by your own expert guide. Embark on a journey of exploration of this awe-inspiring city that was once the center of the Mayan Empire. The epic stories and the mysterious history will come to life as your private bilingual guide provides an enticing narrative. Walk among the giant pyramids and ancient structures that dominate the grounds, and uncover the secrets of the Mayan people through a private guided tour of the ruins.

The stunning Mayan city of Chichen Itza is a UNESCO World Heritage site, and also named one of the New Seven Wonders of the World. Take advantage of free time to explore the area and its fascinating archeology.

Tour Includes:

• Pick up at your hotel and private round-trip transportation in air-conditioned van
• Entrance fee to archeological site of Chichen Itza
• Bilingual certified tour guide
• Bottled water
• Umbrellas for sun/rain
• Moistened facial towels
• Deli-style lunch and beverages onboard on the return transfer

Other information:

• Tour operates daily and departure time will vary based on needs
• Tour duration is three hours plus transportation; total duration including transfer time varies based on pick up location, but is approximately seven to nine hours
• Tour is not ideal for guests with limited mobility
• Instructions on confirming your reservation, day and time will be included in your travel documents
• Be prepared to tip your guide

Requirements:

• Good health is required. You will be required to sign a liability disclaimer at check-in.

What to Bring:

• Hat
• Biodegradable sunscreen
• Sunglasses
• Comfortable shoes
• Extra money for souvenirs

 

Visit two of Riviera Maya’s main attractions accompanied by your own expert guide. The first attraction is the archaeological site of Tulum, a former Mayan trade site located on a cliff overlooking the beautiful Caribbean Sea. The second attraction you will visit is a cenote, a subterranean water system, located in the heart of the jungle. Here, you will discover the Mayan underworld, as you swim in crystal clear water making your way through caves and tunnels, while admiring ancient rock formations. At the end of the tour is a delicious beachside lunch and free time to explore the surrounding area.

Tour Includes:

• Pickup at your hotel and private round-trip transportation in an air-conditioned van
• Bilingual certified tour guide
• Light snack and bottled water
• Guided entrance to Tulum
• Umbrellas for sun/rain
• Moistened facial towels
• Swim in the cenote
• Beachside lunch and soft drinks

Other information:

• Tour operates daily and departure time will vary based on needs
• Tour duration is 5 ½ hours plus transportation; total duration including transfer time varies based on pickup location
• Tour is not ideal for guests with limited mobility, pre-existing respiratory or heart conditions, claustrophobia or prone to fainting
• Guests must be able to swim
• Instructions on confirming your reservation, day and time will be included in your travel documents
• Be prepared to tip your guide

Requirements:

• Good health is required. You will be required to sign a liability disclaimer at check-in.

What to Bring:

• Hat
• Biodegradable sunscreen and insect repellent
• Sunglasses
• Water shoes
• Swimwear
• Change of clothes
• Towel
• Extra money for souvenirs

 

Go on a magical journey through Rio Secreto, a crystal cave museum, where the history of our planet is written on a myriad of geological formations. It is the longest semi-flooded cave on the Yucatan peninsula. This extraordinary experience will immerse you into a world of stalactites and stalagmites. The tour begins at the entrance where a English-speaking guide will meet you. You will be briefed regarding the site and tour requirements, and then you will be given your water shoes, wetsuit, helmet and lamp to begin your walk and easy swim in this underground paradise. The tour will last approximately one and a half hours and will cover roughly 1,900 feet. Afterwards, you will be able to enjoy a light buffet lunch that includes croissants with ham and cheese, a selection of fruits, a selection of salads and a selection of non-alcoholic drinks.

• Departure Time(s): Scheduled pick-up service from your hotel starts at 7:30 am. (Specific pick-up times vary according to hotel zone)
• Return Time(s): Scheduled drop-off service to your hotel is between 3:00 pm to 4:00 pm

Tour Includes:

• Round-trip transportation
• Services of an English-speaking tour guide
• Entrance fees
• Buffet lunch with non-alcoholic drinks
• Lockers, life jackets, wet-suit, helmet with lamp and towels are provided

 

It is recommended that you bring your bathing suit, towel and cash or credit card to tip your guide and purchase photographs. In an effort to preserve the environment, sunscreens and insect repellents have to be washed off before entering the cave.

Good health is required. The tour operator reserves the right to refuse service to anyone who does not meet the minimum requirements. You will be required to sign a liability disclaimer at check-in. In addition, pregnant women, people with serious motor disabilities, water and darkness phobias, non-swimmers, people with serious heart conditions and anyone under the influence of alcohol are not permitted to participate in this tour.

Minimum age required to participate is 4 years old. Tour operates rain or shine. Tour will not operate on Sundays during the months of May and June.