The 5-star Barceló Maya Caribe hotel is an experience for the senses. Located in the heart of the Mayan Riviera and on the beachfront, it guarantees guests will enjoy an array of exciting experiences, such as enjoying the radiant light of the Caribbean and the breathtaking views of an endless beach with turquoise waters. Inspired by Mayan architecture, its facilities were refurbished in 2014, making it one of the best all-inclusive hotels in the Mayan Riviera. 

In addition, the Premium Level programme offers our guests additional luxury and exclusivity. The Premium Level rooms, which boast fantastic views, include the Premium Level Sea Front Suite, the Premium Level Swim Up Junior Suite and the Premium Level Swim Up Suite (these last two have direct access to the pool and the facilities and services in the Barceló Maya Palace hotel). An outstanding service that will undoubtedly elevate your holidays in the Mayan Riviera.

During the day, the warm sunshine invites you to take a stroll through the extensive outdoor areas of the complex, which offers sport and entertainment activities and fun for the whole family and all ages. Parents can relax in the stunning U-Spa (additional charges apply) while children are entertained in the new Pirates Island water park (additional charges apply). In addition, the 18-hole miniature golf course, the dolphin centre (additional charges apply) and the live shows are all fantastic activities for the whole family. The culinary offer at the hotel includes 3 wonderful restaurants: a grill restaurant, an à la carte restaurant and a buffet restaurant, as well as the possibility of having brunch or snacks by the pool.

You must immediately notify your travel advisor to cancel or make changes to your vacation package.

If your plans change, your right to a refund is limited and subject to the penalties and fees shown in the table below. Passengers who do not travel are subject to 100% cancellation penalties. All changes and cancellations are subject to availability, limitations, restrictions, and fees imposed by Funjet Vacations (“brand fees”) and its third-party suppliers (“supplier penalties’’ assessed directly by the airline, hotel, and/or feature providers, such as excursion operators). Certain excursion operators only allow a refund if canceled upon notice to them. Contact the excursion company for the applicable notice provision and to arrange a refund.

If you cancel your vacation or change your travel dates, flight, duration, class of service, name, departure city, or destination, the charges shown below become payable by you. Significant additional penalties (i.e. nonrefundable airline tickets and fees, nonrefundable or nontransferable hotel promotions) may apply. If the number of individuals occupying a room changes, the remaining traveler(s) will be responsible for any additional costs incurred as a result of a change in the per-person occupancy rate. If all travelers change, it is considered a new booking and cancellation fees may apply. Nonrefundable hotels incur penalties upon deposit. Once travel has begun, there will be no refunds for any unused or partially used travel component for any reason. Contracted group bookings follow alternative change and cancellation policies according to the group’s contract. Many airfares and hotel reservations are nonrefundable and nontransferable, and you may be charged 100% cancellation/change penalties. Changes to, or cancellation of, a Basic Economy flight will result in forfeiture of tickets.

If you cancel your reservation and rebook within 7 days, Funjet Vacations brand penalties are waived. Applicable supplier penalties may apply. Additionally, Travel Protection Plus (TPP), if selected, is considered unused if there are no supplier penalties, and can be moved to the new reservation for first instances without a reactivation fee. When rebooking 8 days or more after initial cancellation, normal fees apply, and TPP is considered used. The state specific free-look period indicated in the Plan Documents still applies.

Exclusive Nonstop Vacation Flights

45+ days from departure: $50 per person + applicable hotel/feature penalties
44-31 days from departure: $125 per person + applicable hotel/feature penalties
30-0 days from departure: 100% nonrefundable*

Scheduled Air Packages

4+ days from departure: $100 per person + applicable air/hotel/feature penalties
3-0 days from departure: 100% nonrefundable

Land-Only Bookings: All travel dates: Applicable hotel/feature penalties

Exclusive Nonstop Vacation Flights change fees to new travel date or destination:

45+ days from departure: Applicable hotel/feature penalties
44-31 days from departure: $125 per person + applicable hotel/feature penalties

30-0 days from departure: 100% nonrefundable*
Complete name change**: $25 per person + applicable hotel/feature penalties
Other changes: $50 per booking + applicable air/hotel penalties
Other changes apply to change in airfare type/flights times, duration, class of service, departure city, or change to lower-priced hotel.
*Nonrefundable- Funds cannot be used toward a new reservation if changing dates or destination.
**Spirit Airlines does not allow complete name changes 7 days or less from departure. 

Scheduled Air Packages and Land-only bookings: Applicable air/hotel/feature penalties

Scheduled Air and land-only change fees apply to new travel date, destination, flight/airfare type/flight times, duration, class of service, departure city, change to lower-priced hotel and complete name changes when allowed by hotel/airline.

Funjet Vacations’ brand change fees do not apply for hotel-only or scheduled air packages. Change fees apply for Exclusive Nonstop Vacation Flights (ENVF) and ENVF packages, and supplier penalties may apply. For changes to bookings with Travel Protection Plus (TPP) where no penalties were assessed, TPP is considered unused in the first instance and can be moved to a revised reservation without a reactivation fee. For changes to bookings with Travel Protection Plus (TPP) where penalties were assessed, the penalties are covered but the TPP reactivation fee applies if you wish to have this coverage on the revised booking.